Re-mortgage (To ING or NOT?)

Private_Fraser · 6 March 2007 at 12:25PM

I'm looking to re-mortage and as I'm really not sure what the BR will do in the future I'm happy to go with tracker but I don't really want to pay the crazy fees currently being levied.

Should I trust ING's variable tracker mortage currently set at 5.14% (5.3% for comparison) and importantly - no fees. The terms of this deal stipulate the rate will not rise above BR+0.9, my concern is I get a short way into the deal and find I have to jump ship again. Does anyone have any experience of using them?

DoshSaver · 8 March 2007 at 12:34PM

Take a look up and down these threads:
http://forums.moneysavingexpert.com/showthread.html?t=362344
http://forums.moneysavingexpert.com/showthread.html?t=381876

I am currently remortgaging with them and have had absolutley no problems with customer service whatsoever. However, I used their excellent online application process and have only had a very little need to contact them by phone, although this was effcient I understand phone contact has taken some a while for the ING Call centre to answer.

Jeannine · 8 March 2007 at 11:08PM

I too am in the process of remortgaging with them and I have done everything online. Seems all to be very efficient and making steady progress (two weeks in). Never did manage to get through on the phone, but I am impressed with the ability to track progress online; as soon as the next step is completed, it shows up immediately eg redemption statement received from my current lender.

My only concern is when ING will raise their interest rate...However, they must remain competitive - and if it goes too high, I'll move on!!

And I couldn't bear to pay hugely high "arrangement" and "booking" fees which most other lenders want to charge!

Re-mortgage (To ING or NOT?)

Comments

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free