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*** Lovefilm: Brief info update ***
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codger
Posts: 2,079 Forumite
This is a quick, short digest of information sourced from helpful MSErs on other threads plus some additional address info. If you spot any inaccuracies, please post here with corrections / revisions -- thanks!
______________________________________________________________(1) Lovefilm address and name of Managing Director:
Andrew Ground
Managing Director
Lovefilm International Ltd
No 9
6, Portal Way
LONDON
W3 6RU
(2) Unless I am mistaken, W3 is the postcode area for Acton, north London, and within the administrative district of The London Borough of Ealing (Ealing Council).
Trading Standards Department
Ealing Council
Perceval House
14-16 Uxbridge Road
Ealing
W5 2HL
(3) Lovefilm FREE contact number for subscription cancellation:
0808 2000 193
(4) Lovefilm procedure for online cancellation:
Cancel account after 10pm; this is the time when the Lovefilm phone lines shut down.
________________________________________________________________
This post recognises that there are likely to be hundreds of thousands of highly satisfied Lovefilm customers.
It also recognises that Mr Ground is in a position to resolve any consumer complaint which his organisation has been unable to bring to a satisfactory conclusion.
And that he would do quite readily without the need for intervention by any third party agency.
It also recognises that Mr Ground is in a position to resolve any consumer complaint which his organisation has been unable to bring to a satisfactory conclusion.
And that he would do quite readily without the need for intervention by any third party agency.
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