Wanted Travelodge customer services no.

shays_mum · 27 June 2006 at 1:34PM

Hi,
Does anyone have the number for travelodge customer services, not the 0870 one. Am so sick of their reservation ppl & i need action NOW!!!.
Anywho, thanks in advance

LesD · 27 June 2006 at 3:29PM

Can't help on customer services, but here's a direct line for a 'PR Manager' and the address of their head office!

http://www.travelodge.co.uk/press/article.php?id=128&PHPSESSID3=3527171c9a3be062ea35c4f139dc4d1a

A_LANCASHIRE_LAD_2 · 27 June 2006 at 3:39PM

I have emailed Travelodge 2/3 times over the last few months and guess what ? NO REPLY ......Par for the course ... they have yer brass so thats the end of it ...doesnt show them in a good light .

:mad:

shays_mum · 27 June 2006 at 4:30PM

Yer i know the feeling, they drive me crazy. Their staff tell LIES & the website is crazy, everytime i press refresh, the saverooms come & go with a will of their own!!!!. One minute they are there, then they go, call reservations "we have nothing on our screens" etc etc. Aaarrrgggghhhhh!!!! & i need a cheap hotel in bristol

(((((

windym_2 · 27 June 2006 at 6:19PM

Can't help with customer services, but most Travel Lodges are listed on http://www.saynoto0870.com/search.php search on travelodge. You could ring a large one and ask for the main customer services.

LesD · 27 June 2006 at 11:42PM

It's good fun this - hunt the number!

Here's a fax number at the head office.....Fax: 01844 218740

shays_mum · 28 June 2006 at 12:16PM

I have tried all the above, but they are sooooo good at keeping their h/o number hidden

, man! they drive me even crazier!, but thanks you guys

LesD · 28 June 2006 at 7:37PM

Here's the full set of PR contacts at H.O.

http://www.travelodge.co.uk/press/contacts.php

shays_mum · 29 June 2006 at 4:49PM

Thanks lesd, saw these already, i thought they would fob me off as they are PR & not customer relations, what do you think?, worth a go?!

LesD · 29 June 2006 at 5:11PM

You could always say you're doing an article on the standard of customer service and could they give you the number of someone to speak to!!!

andybrock · 15 July 2006 at 11:11AM

Ive been looking for a 0800 number for travelodge,no joy though.You can speak to a human on the 0870 number,choose option 5 then say anything to the robot,eventually your connected to staff.Does anyone know if its true that you cant book at the actual hotel?Ive just stayed at London and tried to book at the desk for the following week,guy said i had to ring the 0870.Madness.Ha Ha

Wanted Travelodge customer services no.

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