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A+L new Mortgage Customers !!!
Options
cbrpaul
Posts: 756 Forumite
Just to warn anyone taking a A+L mortgage and using their own solicitor service " Enact"
According to my A+L KFIs that I have , you can either :
A: Use their free solicitor service via Enact
or
B: Use your own and have £200 cash back
I chose option A
The other list of charges in my KFIs are:
A: £430 valuation fee , refunded after 10 days upon completion
B:£30 tele bank transfer
C:£25 Admin charge if not taking out A+L insurance
I have now completed my re-mortgage with A+L and on my completion statement from Enact the solicitors I have been charged twice for the Tele bank transfer of £30 + vat
I called A+L and they said sorry but thats how it is basically.
I have now made a complaint.
Im not saying the charge is right or wrong , however at no point during my application was I told I would have to pay two lots of tele bank transfer fees !!
I know its only £30+vat also , however when im told what fee,s im paying prior to taking the offer in my KFI,s , I expect that to be the case, withno hidden extra,s
According to my A+L KFIs that I have , you can either :
A: Use their free solicitor service via Enact
or
B: Use your own and have £200 cash back
I chose option A
The other list of charges in my KFIs are:
A: £430 valuation fee , refunded after 10 days upon completion
B:£30 tele bank transfer
C:£25 Admin charge if not taking out A+L insurance
I have now completed my re-mortgage with A+L and on my completion statement from Enact the solicitors I have been charged twice for the Tele bank transfer of £30 + vat
I called A+L and they said sorry but thats how it is basically.
I have now made a complaint.
Im not saying the charge is right or wrong , however at no point during my application was I told I would have to pay two lots of tele bank transfer fees !!
I know its only £30+vat also , however when im told what fee,s im paying prior to taking the offer in my KFI,s , I expect that to be the case, withno hidden extra,s
0
Comments
-
The second charge will be at the solicitors end for transmitting the money you old bank/ to you and should have been in their initial letter to you when they received the mortgage offer.
The KFI relates specifically to the mortgage I'm afraid. Enact is a law firm that does not belong to A+L so your complaint about the fee should be to them.Happily an ex mortgage broker!0 -
I'm not sure but I think I read about the charge in the separate pack that enact send out prior to completion. We complete on the 30th so I'll check.0
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