We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
formal complaint.
McKneff
Posts: 38,857 Forumite
a couple of weeks ago i posted that i had lodged a formal complaint to my pension provider.
and either edinvestor or dunstonh answered it. I cant find the post unfortunately.
Anyway, i have eventually got my pension sorted out after many mistakes by the pension company and the formal complaint has not been sorted out.
I am told by my pension provider that i may get compensation of £50, as i have lost at least 6 weeks pension because of delaying tactics and errors this really is not acceptable.
In my previous post one of the answers that if a formal complaint is
made then they have to pay £500. They have to pay £500 to who, to me or to some legal body.
any help appreciated.
and either edinvestor or dunstonh answered it. I cant find the post unfortunately.
Anyway, i have eventually got my pension sorted out after many mistakes by the pension company and the formal complaint has not been sorted out.
I am told by my pension provider that i may get compensation of £50, as i have lost at least 6 weeks pension because of delaying tactics and errors this really is not acceptable.
In my previous post one of the answers that if a formal complaint is
made then they have to pay £500. They have to pay £500 to who, to me or to some legal body.
any help appreciated.
make the most of it, we are only here for the weekend.
and we will never, ever return.
and we will never, ever return.
0
Comments
-
The fee is charged if you complain to the FOS. The FOS keep the money. Not you.
£50 is not a lot. £250 seems far more common nowadays. Push for that.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Thanks for that, i thought that might be the case.
It hasnt escalated that far (FOS) yet but its a figure to negotiate with.make the most of it, we are only here for the weekend.
and we will never, ever return.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.8K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.6K Spending & Discounts
- 247.7K Work, Benefits & Business
- 604.6K Mortgages, Homes & Bills
- 178.7K Life & Family
- 262.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards