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Dooyoo problem

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I got to my 50,000 Dooyoo miles and requested a cheque from them about 2 weeks ago. I havent got anything yet and have emailed them with no reply.

How long do other people wait on their £50 cheques?

x

Comments

  • LJC89
    LJC89 Posts: 60 Forumite
    Hi
    Most people only wait about a week or so but they have been catching up on a backlog. I have been waiting around 5 weeks now for mine, I have emailed but no reply.
    Hope this helps
  • I requested mine 2.5 weeks ago (Amazon voucher) and no sign of it. Emailed them at the end of last week, but not had a reply yet. Not doing any more reviews until I get it!
  • thanks guys :) hopefully they'll get it sorted out for everyone soon then

    x
  • brooke3
    brooke3 Posts: 197 Forumite
    There was a delay for me getting mine but I have it now so hopefully you'll get yours soon.
  • carolbe
    carolbe Posts: 77 Forumite
    How's everyone getting on with this? I had an email from them today (4 weeks after requesting my Amazon voucher) saying that some of my reviews weren't up to standard which is why they can't issue my voucher. My reviews aren't actually LOCKED, so it's hard to know which ones they're referring to - I've asked for clarification but email replies seems to be so slow at the moment!! Hoping I can get it sorted in time for Christmas shopping!!
  • Did you get your voucher yet, carolbe? I've just requested mine a couple of days ago but am getting a bit concerned after reading this thread. I hope everyone got theirs sorted!
  • carolbe
    carolbe Posts: 77 Forumite
    Yep, I got mine in the end after a LOT of to-ing and fro-ing with their staff by email!!
  • Glad it worked out for you. My first cheque took about a month but it came in the end.
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