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Firstplus=fraudsters

245

Comments

  • Andy the opening post was concise.
    and anticipatory of such ill informed responses as yours,
    the key is in actually what is meant by Fraud.

    Now what is evident is that people have to earn a living, fine I have no problem with that so if BFP had taken "fee" consistent with this it would be an "incessant mis representation" they didnt they took 70% therefore it is "Fraudulant Misrepresentation" in the parlance of the time that gave rise to that interpretation.

    must go now but will be back to explain the other types of Fraud it is if you like.
  • Wutang_2
    Wutang_2 Posts: 2,513 Forumite
    _Andy_ wrote: »
    My point isn't that the OP is wrong, just that their opening post doesn't really give anyone much information other than unneccesarily listing a defintion for 'fraud'

    I also got the impression he may have a small problem with First Plus..?

    And is rather irate (so much so that abbreviation goes right out the window)
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • In my opinion the opening post was brilliant but then I would say so, it had just the right blend of bobasticness, provocative intent and simple truth to stimulate a discusion, well done opening poster
  • Rafter wrote: »
    Are you sure firstplus ever advertised their insurance as 'fee free'?

    I believe they had a scheme whereby they would refund your premium if you didn't claim within 5 years. What they failed to be transparent about was that they charged interest on the premium from day 1 though.

    If you were missold insurance, get it refunded. Otherwise you will just have to console yourself that you have kept carol vorderman in nice dresses and barclays shareholders with nice dividends while the PPI party was going on.

    R.

    well yes they did that is the key facts documentation said "no FEE" no where in the loan is a fee mentioned indeed nowhere in the accounts of the company up untill 2008 are any figures published re commission, yet they took one as is reflected in both there accounts and in thier response to the CC.
    The issue of fraud is related to the fact that this commission was secret, this is a breach of their feducery duty, alternativly it is a breach of their regulatory bodies code, alternativly it is a breach of their duty of utmost good faith, alternativly it is just plain fraudulant misrepresentation.

    with regard to the 5 year cashback again by failing to disclose that they effectivly bet on people not being able toclaim this due to having to re finance or mising ppayments they are in breach of their duty of good faith

    the sale of all insurance is guided by this princple "utmost good faith" not buyer beware.
  • MoneysavingHound16
    MoneysavingHound16 Posts: 2 Newbie
    edited 10 November 2009 at 11:59PM
    I am a Firstplus customer and we as customers have certainly signed Firstplus's T&C when taking our loans.

    But if these T&C allow Firstplus to LOCK their customers in an ever increasing interest rate pattern that has nothing to do with the underlying market conditions (and everything to do with fixing Firstplus' disastrous balance sheet), then these T&C are unfair to the customer at the onset, and need to be reviewed by the regulators.

    There is absolutely no way a customer could have foreseen such a pattern when signing on the dotted line (PPI debacle, end of all new lending, rates unmoving at 10% or more above base rate at its historical low). Since these loans last between 10 and 25 years, the consumers will find themselves having to pay back in the region of 5 to 10 times the initial sum borrowed, and that’s merely with interest rates at their current levels. The T&C do not stop Firstplus from hiking its rates to usury levels if it so wishes, by which time all customers, even those on high incomes, will have lost their homes. With no benefit to Firstplus either.

    Our aim is NOT to write off the loans. We want to continue to pay our loans to their rightful term. We accept that our interest rates are not only variable, but also higher than first mortgage rates, in order to cover the risk related to second charge lending.
    Our aim is that the T&C that we signed should be reviewed in order to make them fair, transparent and *sustainable* by the consumers.

    And therefore Reddh Legend, Shafted FPC, Halifax71 you are totally right in raising awareness of this!

    Why on earth should a second charge lender who marketed themselves as respectable and functioning "like a mortgage" (quoting their own words) be allowed to behave like a loan shark and why should its *paying* customers be derided for their efforts to solve this problem in a correct manner by raising awareness with the regulators and in the community is beyond my comprehension.

  • And therefore Reddh Legend, Shafted FPC, Halifax71 you are totally right in raising awareness of this!.

    Angry emo screaming of the kind demonstrated by the OP's first couple of posts isn't "raising awareness" of anything. It's just meaningless angry emo screaming. And it signifies nothing.

    Tell me precisely how someone without any previous knowledge of the situation could possibly "raise" their "awareness" of anything other than wikipedia's current definition of the word "fraud" from the opening post.
    If you don't stand for something, you'll fall for anything
  • The answer to your question is in the first lines Shafted FPC's opening post:

    "what I am saying is Barclays firstplus committed fraud on me and others when they sold PPI as having “no fee” when it did have a fee". Followed by Wikipedia's definition.

    That's information to be considered.

    And Halifax71's post. And Redd Legend's posts. And Shafted FPC's subsequent ones. They all explain in more detail what Firstplus has done and so *are* raising "awareness" in whomever chooses to read them.

    I find there is equal "emo" in the irony and the immediate smugness of the posters who immediately came into the defense of Firstplus. Which they could have easily done without all the irony.

    You are shifting the discussion from the substance of what Firstplus are doing to alleged board "etiquette". And that's fine, of course, that's your prerogative. But the facts about Firstplus remain and that's our prerogative to post them too.
  • The reality is that the FP business model, along with many secured lenders, was formulated in the mid - late 90s when the boom bust scenario was deemed a thing of the past. The intention will also have been to have customers sign up over a longer term but in truth see a natural churn over a 5 - 7 yr period - house prices rises, job security, increase income and remortgage cycle. The plan though lacked a flaw or two and that included the lack of foresight to the bursting of the PPI bubble, downturn in economy and mass removal of many mortgage products. The accounts also show an increasing arrears problem with the FP book that creates bad and doubtful debt issues within a lender.

    You now can no longer rely on the "churn" , you have customers locked in and you have a captive audience with which you can use to put your wrongs right. Their terms allow this, they have committed to writing to say they can essentially do as they please in the application of their "commercial judgment". They refused to comment when the BBC Legal team reviewed the argument and deemed their document and actions "unfair" and potentially unenforceable. The accounts tell us they are now a going concern and have only survived with the written formal support and £9m handout from Barclays to maintain solvency. They have changed the nature of the bargain to protect their bottom line but by doing this to a contracted and tied in audience, with whom you refuse to disclose how, then you do so against the rules set down under UTCCR and hope no-one will stand up to you. They know the FLA, FOS and FSA won't help, this does not fall under their remit and they know it would take consumers a long time to journey down that route, which I have. It has though lead me to the OFT who have a keen interest in the actions of FP, the secured loan market as a whole and are now looking at detail at the complaint.

    The evidence levied against the lender includes previous advertising literature that referred to "following interest rate trends", "quoted links to FHBR" that negate the lenders comments that it does not follow interest rates. We have all produced graphs that dispute this also tracking our own loans. They track until rates started to fall!! The evidence in the accounts is also damning and something from which there is no hiding place.

    My issue is not just for where we are now but for where the future takes us as we are at the bottom of teh interest rate cycle. Now FP have created in the gap between income and expenditure to cover their costs they must maintain it going forward, so increases in their funding costs (ie increases in bank base) will be followed by increases in customer rates, it is unavoidable. I face the prospect of a loan that started at 9% APR, increasing to 18% APR a doubling of my repayment from £350 to £700 and the irony will be that at that point, the underlying interest rate FP pays to Barclays for its money, will be the same as it was day one. NO amount of scrutiny of the ts and cs would predict that. I defy anyone out there to see this as fair.

    We do though have a product that is not one you talk about down the pub, one that is somehow perceived as shameful to have, so spreading the word needs forums like this to hope confused or unaware customers stumble across it.

    The downside is you do risk losing your home and unless we win our battle for fairness, it is likely many, including myself will. Rational, factual and logical argument, respect for other posters is imperative but pressure can also invoke passionate outcries, you want to be heard, you want action, you want results. It has been a year already and good progress has been made but we are dealing with bureaucratic organisations and a resistant lender and we will press our point home in the end.
  • Happy to be a Fool or EMO or whatever for the time being as long as the message gets across
    firstplus=fraudsters
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Don't bother replying to this idiotic thread - just look at the OP's "other posts"
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