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fraud banking transactions.
berniesmaster
Posts: 899 Forumite
eeekkk!!!
not sure this is in the right place or not, (appoligies if not)
today i had a phone call from my bank telling me i had some suspicious transactions made on my my account over the past 2weeks.:mad:
most of the transactions were declined due to the account rarely being used, and high value transactions attempted, however, some of them were authorised, will i have to pay for these??:eek: the fraud team will be contacting me over the next few weeks to discuss them.
its a really bizarre mystery, as my card has not left the inside of my wallet for about 6mths, and that was just to pay a check in at the bank, how do these people get details???
not sure this is in the right place or not, (appoligies if not)
today i had a phone call from my bank telling me i had some suspicious transactions made on my my account over the past 2weeks.:mad:
most of the transactions were declined due to the account rarely being used, and high value transactions attempted, however, some of them were authorised, will i have to pay for these??:eek: the fraud team will be contacting me over the next few weeks to discuss them.
its a really bizarre mystery, as my card has not left the inside of my wallet for about 6mths, and that was just to pay a check in at the bank, how do these people get details???
3 wonderfull kids :female::female::male:, 1 fab hubby 
, 2 beautifull cats and 1 very large dog = my family!
, 2 beautifull cats and 1 very large dog = my family!
:grouphug:
0
Comments
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Sorry to hear of your problem - had my card done back in January! Have a look under the Budgeting & current account section - few similar posts.Nicotine Free since 01.08.2010 :j:j:j
Sealed Pot Challenge member 1097 2011 £1024.78 :T
I feel the two are connected
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The good news is under the Banking Code you should get your money back - unless you’ve been negligent with your PIN (seems unlikely in this case – see below), or you have acted fraudulently or (the crunch) without reasonable care. The bad news is that more and more banks are refusing to cough up and reimburse victims.
What I’d do now and why:
Report this to the Police and get a crime reference or incident number.
Why?
By reporting this to the Police it will help convince the Bank your really are a victim.
Allows early intervention by the police if ATMs or shops PIN Pads have been tampered with. It may also point to a data breach. But don't expect the police to investigate.
Follow up your original phone call with a letter and put everything in writing soonest. (Keep a copy, send letter recorded and request a receipt).
In the letter give your card issuer the Crime Ref or Incident No.
Ask your bank if the crime was perpetrated using your Card Details, or if your Card was Cloned and the transactions authorised with your PIN or a Signature.
Why?
The letter will prove you reported the crime as soon as you noticed it.
Although it sounds as if your card details were used, by asking how the crime was perpetrated will allow you to take the necessary steps to protect yourself from further frauds.
Good luck.0 -
i had this happen to me on my debit account, i bank with natwest.
and its not very often i would say this but the bank were amazing sat down with me and looked through all transactions and identified which ones were not mine (mainly mobile phone companies and over the internet transactions and oh yes travel express)
it took 5 days for the money to be repaid to my account and the bank even said they would have waived any fees from missed direct debits etc.
godd luck0 -
sorry good luck!!!!! ha ha0
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wow, brill advice, thanks james, will be on to the police and gunna pop in to my back tomorrow,
what a alfull horrid experiance, really shocked me.3 wonderfull kids :female::female::male:, 1 fab hubby , 2 beautifull cats and 1 very large dog = my family!
:grouphug:0
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