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    • fbrj
    • By fbrj 14th Sep 05, 5:15 PM
    • 374 Posts
    • 107 Thanks
    fbrj
    • #2
    • 14th Sep 05, 5:15 PM
    • #2
    • 14th Sep 05, 5:15 PM
    Shamelessly pinched the phrase from MSE user knuckledragger who successfully negotiated a new deal from NTL by phoning up armed with prices from other providers.

    Read about the MSE success stories in these threads, then Make That Call

    NTL at it again! Make the call and save some cash...

    Help: Need some NTL advice

    Cutting the price of NTL bills

    NTL line options ?

    NTL: I've just saved 120 per yr with 1 phonecall

    One on the Internet Board

    Cut your NTL Broadband pricing

    and one regarding TV from NTL

    NTL offering 12 months Sky sports

    I am not suggesting that NTL is the provider to go for merely suggesting that existing customers of NTL might like to re-think their packages and these thread give ideas on the best way to go about it
    by Edinburghlass
    Thanks for your post Edinburghlass - just saved 75 on my BB with ntl
  • marymary
    • #3
    • 7th Oct 05, 4:13 PM
    • #3
    • 7th Oct 05, 4:13 PM
    Thanks so much for your NTL info, Edinburghlass - for ages I thought I'd been given a rough deal by NTL - no perks for 'old' customers etc.
    It's great to know there are some savings there, if you put the effort in (and learn how to search the forums!)
    I recently discovered that I could get free (well, 5p connection per hour) evening and weekend calls from NTL for no extra charge - it would be nice if they informed their customers of this, but then again it aint to their advantage is it...

    Thanks again, and keep up the good work..

    Mary
  • April2
    • #4
    • 7th Oct 05, 5:51 PM
    • #4
    • 7th Oct 05, 5:51 PM
    I recently discovered that I could get free (well, 5p connection per hour) evening and weekend calls from NTL for no extra charge - it would be nice if they informed their customers of this, but then again it aint to their advantage is it...
    by marymary
    You'd get those calls for 3p each (no time limit) using 1899.

    In fact, you'd do the same at any time of the day or night to any 01/02 number using 1899.
    Their - possessive pronoun (owned by them e.g. "They locked their car").
    They're - colloquial/abbreviated version of 'They are'
    There - noun (location other than here e.g. "You can buy groceries there") OR adverb (in or at that place e.g. "They have lived there for years") OR adverb (to or towards that place e.g. "Go there at noon") OR adverb (in that matter e.g. " I agree with you there").
  • dc
    • #5
    • 9th Oct 05, 2:44 PM
    • #5
    • 9th Oct 05, 2:44 PM
    Ok April2, but you still need a telephone line at around 10 a month rental, so the savings are marginal depending on your usage needs.

    You can still use 1899 with NTL via an 0800 No.

    Mary, hi, you will also get the intenational discount package free with the "5p" call package which means calls to the US are only 2p per min 24/7.

    Hths dc
  • wolf
    • #6
    • 14th Oct 05, 4:34 PM
    • #6
    • 14th Oct 05, 4:34 PM
    Awesome!

    I am with NTL for BB, Telephone (2 Lines with Voicemail & 3 Way Calling) and a basic Digital TV package. I rang disconnections asking them how I go about closing my account. They asked if I intended to switch to a cheaper supplier and if I would be interested in their current offers.

    They then went on to reduce my fixed charges from 53.20 to 35.35, saving 17.89 and add a free upgrade to Familly package. They also offered to move the TV socket for free which they previosly quoted at a cost of 50. They also compensated me 30 for a 20 overcharge.

    Also will be getting an orchid phone dialler to save even more money, NTL are very accomodating as it is more profitable to sell to an existing customer than it is to get a new one!

    Thanks for all the posts everyone.
  • Maisie
    • #7
    • 19th Oct 05, 1:34 PM
    • #7
    • 19th Oct 05, 1:34 PM
    Wow.! after dilydallying about 'making that call to NTL' I finally did it!

    I am paying 13.49 for dial up internet per month and
    Entertainment services 10. Tv and telephone 14 and extra line 7.50
    Can't have BB as have old windows 95 computer and it won't take it (I am told).
    Must get a new computer sometime.

    After speaking to 3 different depts and finally to redemptions with a little bit of persuasion a very nice lady said she would cancel the 13.49 charge per month.

    Said it would take 30 days to show on bill.

    I am so pleased.! saves nearly 162. a year by my reckoning.
    I am with 1899 so further savings.

    Thanks for this great thread and all you MSEs.
    • Anon
    • By Anon 20th Oct 05, 11:32 PM
    • 13,757 Posts
    • 152,322 Thanks
    Anon
    • #8
    • 20th Oct 05, 11:32 PM
    • #8
    • 20th Oct 05, 11:32 PM
    Has anyone managed to get tv/phone reduced? Phoned recently and got 1M BB reduced to 9.99 - total bill 40 approx. for 123 phone and family pack. Always happy to chat to retentions and negotiate but would like to know what they have been offering (also I do not throw the "I'm leaving" line as I have found that they offer the deal as soon as you call and I do not want to leave therefore don't wish to lie!).

    Many thanks
    Anon
  • itsallaboutmoney
    • #9
    • 26th Oct 05, 1:47 AM
    • #9
    • 26th Oct 05, 1:47 AM
    Hi all,

    currently im on the following packages:

    phone line 10.50
    internet 17.99
    tv 04.50

    is there any way that I could reduce these bills.

    Thanks.
  • Edinburghlass
    Have a read of the threads linked to here and then follow the advice of other users and phone NTL up to say you will be moving to XYZ because XYZ can offer you a package at a certain price. Make sure you have figures to hand that show you can pay less than you are currently paying NTL.
    • scope
    • By scope 26th Oct 05, 3:54 PM
    • 744 Posts
    • 263 Thanks
    scope
    Can't have BB as have old windows 95 computer and it won't take it (I am told).
    Must get a new computer sometime.
    by Maisie
    I wonder why that is. I dont see why W95 wouldnt work with Broadband, expect the USB modem, which is not supported in W95, so get a modem with Ethernet connection.

    You might want to double check this, dont want you to suffer with dial up unless you have to.
  • Tarquin
    Thanks for this thread, just got my 39.49 TV/BB/Phone bill reduced to 30.99 and free local evening and weekend calls thrown in! 8.50 a month for a phone call. That's over 100 quid a year, just wish I'd done it sooner. Apparently they have existing customer offers, but you need to be on a talk plan to get them, so I signed up to one!
    Thanks everyone!!!!!!
  • PeteB_2000
    yeah thanks all we made the call and negociated free line rental for 12 months and upgraded Bband from 2-3meg for 12 months

    Cool
    • flyer
    • By flyer 14th Nov 05, 2:16 PM
    • 2,017 Posts
    • 1,351 Thanks
    flyer
    I just spoke to NTL who told me what an excellent deal I'm on (21.50 for tv and phone and 17.99 for broadband) and I should be very grateful to them. So there.
  • Edinburghlass
    Did you call with figures to quote telling them you had a better offer?

    Try again in a day or so and hopefully you will get a different cs person
    • robd831
    • By robd831 14th Nov 05, 4:06 PM
    • 299 Posts
    • 101 Thanks
    robd831
    I am a ntl customer,I saw a NTL advert for new customers for 10-50 line rental and free calls after 6pm to 01 & 02 numbers, so i rang them up and asked if I agreed to another 12mth contract could I also have the free calls. I got told as I already had a discount for broadband 10/mth 1meg I could only have it for 3mths (but ring back in 3mths and get it put back on said the lovely Welsh lass) which I intend to do.....So free calls after 6p & all weekend.
    Use Uswitch to get prises and call back they will give you a better deal........
    • Anon
    • By Anon 22nd Nov 05, 12:16 PM
    • 13,757 Posts
    • 152,322 Thanks
    Anon
    Currently have reduced-price 1MB broadband (9.99) for one year after phoning up a few months ago, plus Family pack and phone line - total 39.99 per month.

    I notice that Family Pack is on offer at half-price for 6 months to existing customers:
    http://www.home.ntl.com/page/existing_fampackoffer

    I followed continue, put in my postcode and house number and it notes that "Sorry - you appear to be an existing user so this offer is not available to you." I am not sure whether this refers to me being an existing customer overall (and their online system is faulty as this deal is available to existing customers) or that I already have family pack.

    Has anyone experience of getting the price lower than 40 for the above services (1MB/321 phone line/Family pack) or experience of having more than one discounts applied (ie to broadband and tv).

    Many thanks

    Anon
  • christinesean
    packages
    Hi,

    This is my first attempt so bear with me. I phoned NTL yesterday with ammunition that I found here. I quoted someone getting a package for a digital tv, broadband computer access and phone at 30. A very pleasant girl told me that they no longer had that deal but they had one for 32.50 which included cheaper mobile phone calls and free phone calls after 6pm and weekends. I asked her what i was actually paying just now and it was 47! I accepted her deal which is going to save me at least 17 a month plus all the calls that i usually have to pay for!

    Chistinesean.
  • christinesean
    Lookout for scams whenever you update to broadband. Last year we were caught. An icon appeared on the screen which we couldn't get rid of until we pressed the X, unfortunately for us everytime we got rid of it we were actually being connected to a pornagraphic phone number based in Italy. NTL were very unhelpful and made us pay the 350 bill which we got by just getting rid of this icon. To stop it reacurring we pay 1.50 a month so that if 089 numbers or foreign phone numbers appear NTL won't connect them. Worth 1.50!

    Christinesean
  • Anet
    I'm about to cut my NTL tv package in favour of Freeview with a HD but that will hoik up my phone charges (currently 15 quid a month for all landlines free up to an hour) I don't mind switching to a BT line but I want/need free landline calls.... Any ideas?
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