thanks to saynoto0870

01273 799270 Ask for Trustcard Points Redemption dep't

request a catalogue or questions with them

Thanks jinkssick! Is the catalogue just like a flyer or is there quite a lot to chose from?
Btw, saynoto0870 has been at the top of my internet favorites for ages and is a great money saver!

I just found this post, looking for information on what to do with my points as well.

There is NOT a lot to chose from.

I agree, everyone says this scheme is now a joke.

The catalogue is just a pamphlet, there is nothing worth having but the 10% disounted vouchers.

Given the inducement to spend using their card in the past, for real gifts (I remember the free Argos £5 voucher for 100 or 200 points I think it was) the fact they moved the goalposts soon after and made every offer one where you have to spend at a discount (that you often get anyway if you know where to look), is at least counterproductive if this "loyalty" scheme is intended to make customers love being with Lloyds TSB.

In fact they should call it a customer losing scheme not a customer loyalty scheme.

I only hold on to the card now to give me an emergency source of balance transfer if ever needed, and to avoid losing the years worth of points I built up, with the hope that one day they will develop a conscience.

I even remember the cheeky "bar-stewards" sent a new card offer, where you could swap over to the new card, and in very small print in an obscure place in the conditions was the mention of the fact that all your OLD points would be WIPED OUT.

What sort of FSA Treating-Customers-Fairly demonstration was that???

Perhaps if Martin's mob approached the FSA about this particular points scheme, and the disgust most of us have for it, the FSA will do something about reinstating it as the old scheme was.

But I doubt Lloyds could be made to now, especially as it is nearly belly-up with the newly acquired £11 billion drain-on-resources HBOS.

Eric Daniels seems a decent bloke, perhaps a word in his shell-like would get things moving.

No point in them spending on adverts on telly telling us how good they are to us customers, if a lot of us are going round telling relatives, friends, and social networks, what a "cunch of bunts" they are.

Or is it just me getting too old?

I've just called up to ask what I can get vouchers for now (my most recent leaflet being from Oct 2008) and was told that the ONLY deal they do now is on High Street Vouchers - which I guess means the Love2Shop ones. (Leaflet has been put in the post so I'll find out when it gets here.) So no more 10% off at Argos or M&S, which IMO were pretty much the only things that this voucher scheme had going for it. Going to redeem my points (or most of them) and then cancel the card.

P.S. As far as I'm aware, the vouchers can only be used instore, not for online purchases... but on the plus side, I think they still come as paper vouchers with no expiry date so you can split them up and give away small amounts rather than having just a single gift card with a time limit on it (or at least that was the case the last time I ordered them, which was a good few months ago now).