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    • Willing2Learn
    • By Willing2Learn 13th Jun 19, 10:23 AM
    • 4,380 Posts
    • 3,918 Thanks
    Willing2Learn
    • #2
    • 13th Jun 19, 10:23 AM
    • #2
    • 13th Jun 19, 10:23 AM
    I have always taken an unreported/unknown marker to be neutral, neither positive or negative.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • Gary_Dexter
    • By Gary_Dexter 13th Jun 19, 10:42 AM
    • 6,534 Posts
    • 4,335 Thanks
    Gary_Dexter
    • #3
    • 13th Jun 19, 10:42 AM
    • #3
    • 13th Jun 19, 10:42 AM
    You can ask them to update it.

    However if payment was late that month you run the “risk” of having it marked as such.
  • archived user
    • #4
    • 13th Jun 19, 10:44 AM
    • #4
    • 13th Jun 19, 10:44 AM
    You can ask them to update it.

    However if payment was late that month you run the “risk” of having it marked as such.
    Originally posted by Gary_Dexter
    It wasnt "late" as per their Terms and conditions.
    However it was "latER" than usual due to their DD systems.
    • Ben8282
    • By Ben8282 13th Jun 19, 3:59 PM
    • 3,489 Posts
    • 1,937 Thanks
    Ben8282
    • #5
    • 13th Jun 19, 3:59 PM
    • #5
    • 13th Jun 19, 3:59 PM
    Check exactly what the ? means on this report. However, it's marked green so that should not be interpreted as a negative.
  • archived user
    • #6
    • 13th Jun 19, 7:48 PM
    • #6
    • 13th Jun 19, 7:48 PM
    It says "no update received".
    • Ben8282
    • By Ben8282 13th Jun 19, 7:56 PM
    • 3,489 Posts
    • 1,937 Thanks
    Ben8282
    • #7
    • 13th Jun 19, 7:56 PM
    • #7
    • 13th Jun 19, 7:56 PM
    In that case I don't see it as a problem. Not your fault if AMEX failed to update that month. As the months both sides are ok and, as I said before, the ? is green, I really don't think it is anything to worry about.
    What about the balance and payment information for the month and the numerical status. What does that show?
    • boo_star
    • By boo_star 14th Jun 19, 4:31 AM
    • 2,573 Posts
    • 1,917 Thanks
    boo_star
    • #8
    • 14th Jun 19, 4:31 AM
    • #8
    • 14th Jun 19, 4:31 AM
    "?'s" will have no effect, they're a completely neutral status.

    Stop worrying about it.
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