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  • FIRST POST
    • diz79
    • By diz79 11th Jun 19, 9:36 PM
    • 271Posts
    • 2Thanks
    diz79
    windows 7 problems
    • #1
    • 11th Jun 19, 9:36 PM
    windows 7 problems 11th Jun 19 at 9:36 PM
    I had this come up


    This program can't start because api-ms-win-downlevel-advapi32-l1-1-0.dll is missing from your computer.


    I tried replacing but when I go to add file to system 32 in windows it says I need administrator permission.


    I tried a few online ways but hasnt worked.



    Ive also tried re installing windows 7 but it wont let me as it is built into the laptop. which is a Sony VAIO. ive also tried F8, F10 and the assist button, but none give me the option to reinstall can anyone help.


    Thanks in advance.
Page 1
    • EveryWhere
    • By EveryWhere 11th Jun 19, 9:44 PM
    • 2,867 Posts
    • 1,426 Thanks
    EveryWhere
    • #2
    • 11th Jun 19, 9:44 PM
    • #2
    • 11th Jun 19, 9:44 PM
    I had this come up


    This program can't start because api-ms-win-downlevel-advapi32-l1-1-0.dll is missing from your computer.


    I tried replacing but when I go to add file to system 32 in windows it says I need administrator permission.


    I tried a few online ways but hasnt worked.



    Ive also tried re installing windows 7 but it wont let me as it is built into the laptop. which is a Sony VAIO. ive also tried F8, F10 and the assist button, but none give me the option to reinstall can anyone help.


    Thanks in advance.
    Originally posted by diz79
    Strange statement. Most laptops have the operating system pre-installed. Nothing unusual in that and certainly no impediment to a clean install or repair install.

    What the full model number of your laptop?
    • EveryWhere
    • By EveryWhere 11th Jun 19, 10:08 PM
    • 2,867 Posts
    • 1,426 Thanks
    EveryWhere
    • #3
    • 11th Jun 19, 10:08 PM
    • #3
    • 11th Jun 19, 10:08 PM
    Try;

    https://answers.microsoft.com/en-us/windows/forum/windows_7-security/in-windows-7-getting-error-access-denied-when/42e8d16a-6f7a-e011-9b4b-68b599b31bf5
    • Neil Jones
    • By Neil Jones 12th Jun 19, 8:24 AM
    • 2,798 Posts
    • 1,997 Thanks
    Neil Jones
    • #4
    • 12th Jun 19, 8:24 AM
    • #4
    • 12th Jun 19, 8:24 AM
    A more pertinent solution initially would be to do an SFC check rather than just download arbituary files from the internet.

    Details here:
    https://support.microsoft.com/en-gb/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system
    • diz79
    • By diz79 12th Jun 19, 8:43 PM
    • 271 Posts
    • 2 Thanks
    diz79
    • #5
    • 12th Jun 19, 8:43 PM
    • #5
    • 12th Jun 19, 8:43 PM
    Strange statement. Most laptops have the operating system pre-installed. Nothing unusual in that and certainly no impediment to a clean install or repair install.

    What the full model number of your laptop?
    Originally posted by EveryWhere



    When I try a new copy it says its already installed on laptop so wont do it ans to try through laptop.



    Then when I go though the laptop there is no option where there should be its gone. Im also replying by here by using my phone so sorry if its not clear.


    But basically things are missing. Its a Sony VAIO PGC-71911M
    • diz79
    • By diz79 12th Jun 19, 8:44 PM
    • 271 Posts
    • 2 Thanks
    diz79
    • #6
    • 12th Jun 19, 8:44 PM
    • #6
    • 12th Jun 19, 8:44 PM
    I will try to add pictures as well
    • diz79
    • By diz79 12th Jun 19, 8:45 PM
    • 271 Posts
    • 2 Thanks
    diz79
    • #7
    • 12th Jun 19, 8:45 PM
    • #7
    • 12th Jun 19, 8:45 PM
    A more pertinent solution initially would be to do an SFC check rather than just download arbituary files from the internet.

    Details here:
    https://support.microsoft.com/en-gb/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system
    Originally posted by Neil Jones

    Already tried this
    • EveryWhere
    • By EveryWhere 12th Jun 19, 10:06 PM
    • 2,867 Posts
    • 1,426 Thanks
    EveryWhere
    • #8
    • 12th Jun 19, 10:06 PM
    • #8
    • 12th Jun 19, 10:06 PM
    When I try a new copy it says its already installed on laptop so wont do it ans to try through laptop.



    Then when I go though the laptop there is no option where there should be its gone. Im also replying by here by using my phone so sorry if its not clear.


    But basically things are missing. Its a Sony VAIO PGC-71911M
    Originally posted by diz79
    New copy from whence?
    Option for?

    You are right. It isn't clear.

    Can you use another Browser? https://www.mozilla.org/en-GB/firefox/new/
    • EveryWhere
    • By EveryWhere 12th Jun 19, 11:45 PM
    • 2,867 Posts
    • 1,426 Thanks
    EveryWhere
    • #9
    • 12th Jun 19, 11:45 PM
    • #9
    • 12th Jun 19, 11:45 PM
    But going forward, since support for Windows 7 is ending mid January, you should think about moving to Windows 10. It's free.

    Further to that, it would be the perfect time to fit a solid state drive to your laptop. It's a relatively simple process. It will transform the current performance of your device and also eliminate the problem you are having now.

    The current storage medium in your laptop is slowing everything down. You are in luck, as your particular laptop has a dedicated hatch for the hard drive. So it literally takes a few minutes to swap drives.



    https://www.youtube.com/watch?v=IaXJ8uTfY2g

    So you can obtain a Windows 7 installation DVD and run a repair install, but it would be better for you put your old mechanical hard drive into an external caddy, costing 4 to 5 and to fit an SSD in it's place. https://www.ebay.co.uk/itm/External-2-5-HDD-Enclosure-USB-SATA-Hard-Drive-Black-Caddy-Case-for-Laptop-PC/142465923147
    It's free to move to Windows 10.

    https://www.sony.co.uk/electronics/support/laptop-pc-vpc-series/vpceh3n6e/downloads is the link to downloads for your PC, but likely you won't need them with Windows 10.

    Solid state drives; https://uk.crucial.com/gbr/en/ssd/series/MX500
    • DoaM
    • By DoaM 13th Jun 19, 7:48 AM
    • 7,945 Posts
    • 7,768 Thanks
    DoaM
    If access to the drive is as easy as indicated above then I echo the suggestion to go for an SSD. I did this and the difference is night and day!

    In my case I put the old HDD into a DVD-shape caddy so it's internal to the laptop, and the DVD drive I plug in via USB on the rare occasions I need it.
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • diz79
    • By diz79 13th Jun 19, 11:30 AM
    • 271 Posts
    • 2 Thanks
    diz79
    But going forward, since support for Windows 7 is ending mid January, you should think about moving to Windows 10. It's free.

    Further to that, it would be the perfect time to fit a solid state drive to your laptop. It's a relatively simple process. It will transform the current performance of your device and also eliminate the problem you are having now.

    The current storage medium in your laptop is slowing everything down. You are in luck, as your particular laptop has a dedicated hatch for the hard drive. So it literally takes a few minutes to swap drives.



    https://www.youtube.com/watch?v=IaXJ8uTfY2g

    So you can obtain a Windows 7 installation DVD and run a repair install, but it would be better for you put your old mechanical hard drive into an external caddy, costing 4 to 5 and to fit an SSD in it's place. https://www.ebay.co.uk/itm/External-2-5-HDD-Enclosure-USB-SATA-Hard-Drive-Black-Caddy-Case-for-Laptop-PC/142465923147
    It's free to move to Windows 10.

    https://www.sony.co.uk/electronics/support/laptop-pc-vpc-series/vpceh3n6e/downloads is the link to downloads for your PC, but likely you won't need them with Windows 10.

    Solid state drives; https://uk.crucial.com/gbr/en/ssd/series/MX500
    Originally posted by EveryWhere

    I already have a samsung ssd in it which I use, I wondered if the fact im using an sad is the reason I cannot find a way to reinstall windows 7. As I have sad do you have an easier method for me to do this should I wipe it and start again but this I imagine would loose all of my Sony info?
    • DoaM
    • By DoaM 13th Jun 19, 11:33 AM
    • 7,945 Posts
    • 7,768 Thanks
    DoaM
    What Sony info? Are you saying you're using the bloatware that Sony have installed?
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • diz79
    • By diz79 13th Jun 19, 11:39 AM
    • 271 Posts
    • 2 Thanks
    diz79
    New copy from whence?
    Option for?

    You are right. It isn't clear.

    Can you use another Browser? https://www.mozilla.org/en-GB/firefox/new/
    Originally posted by EveryWhere

    Im currently using firfox


    The normal procedure to reset windows is press F8 which then takes you to Advanced boot options here you have lots pfnoptions th one being how to reinstall windows or something to that effect. I dont have that option.


    The other procedure ive done in the past is to press the assist button and this takes you to a simple Sony setup and helps you do a reinstall.



    The only other option is F10 but this also dpesent work.



    This is the only way I could do it before.



    Regarding the missing files I need administrator permision for this work which it doesent let me have.


    Thanks
    • diz79
    • By diz79 13th Jun 19, 11:40 AM
    • 271 Posts
    • 2 Thanks
    diz79
    What Sony info? Are you saying you're using the bloatware that Sony have installed?
    Originally posted by DoaM

    You need to keep some of the blaotware in order for re install
    • EveryWhere
    • By EveryWhere 13th Jun 19, 1:49 PM
    • 2,867 Posts
    • 1,426 Thanks
    EveryWhere
    Im currently using firfox


    The normal procedure to reset windows is press F8 which then takes you to Advanced boot options here you have lots pfnoptions th one being how to reinstall windows or something to that effect. I dont have that option.


    The other procedure ive done in the past is to press the assist button and this takes you to a simple Sony setup and helps you do a reinstall.



    The only other option is F10 but this also dpesent work.



    This is the only way I could do it before.



    Regarding the missing files I need administrator permision for this work which it doesent let me have.


    Thanks
    Originally posted by diz79
    If you swapped to an SSD, that might be the reason why it no longer works.
    You don't need any bloatware for your laptop to function.

    But to try fix your current issue, you can run a Repair Install with the image in your PM inbox.

    But I would recommend, at this stage, backing up your data and clean installing Windows 10.
    • diz79
    • By diz79 13th Jun 19, 6:55 PM
    • 271 Posts
    • 2 Thanks
    diz79
    If you swapped to an SSD, that might be the reason why it no longer works.
    You don't need any bloatware for your laptop to function.

    But to try fix your current issue, you can run a Repair Install with the image in your PM inbox.

    But I would recommend, at this stage, backing up your data and clean installing Windows 10.
    Originally posted by EveryWhere



    I will try but I tried something similar and it didnt work.
    • diz79
    • By diz79 13th Jun 19, 6:59 PM
    • 271 Posts
    • 2 Thanks
    diz79
    Thanks everyone for your input. ..this is the video I used for the missing files. if the above doesent work I would like to try this again. when I get to putting the file into system 32 or the other one it asks for you to be administrator and wont let me do it. Do you know how I can ?


    https://m.youtube.com/watch?v=uqDlKo0_vIs


    Thanks
    • DoaM
    • By DoaM 13th Jun 19, 7:29 PM
    • 7,945 Posts
    • 7,768 Thanks
    DoaM
    A couple of links to review:

    https://www.4winkey.com/enable-windows-7-default-administrator-account.html
    https://www.iseepassword.com/reset-windows-7-local-administrator-password.html
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • Neil Jones
    • By Neil Jones 13th Jun 19, 7:33 PM
    • 2,798 Posts
    • 1,997 Thanks
    Neil Jones
    Please don't download DLL files from websites like the one linked in that video, you have no idea what's going to come along with it.

    There are going to be different versions of this file, one for 32-bit, one for 64-bit, one for 32-bit SP1 and one for 64-bit SP1, you have no way of knowing what you're going to get.

    Your computer sounds likes its got more serious issues anyway and it would be far more beneficial in all honesty just to back your data up and reload Windows and you'll get the correct version of the file you need.
    • stragglebod
    • By stragglebod 13th Jun 19, 8:33 PM
    • 834 Posts
    • 751 Thanks
    stragglebod
    The normal procedure to reset windows is press F8 which then takes you to Advanced boot options here you have lots pfnoptions th one being how to reinstall windows or something to that effect. I dont have that option.

    The other procedure ive done in the past is to press the assist button and this takes you to a simple Sony setup and helps you do a reinstall.

    The only other option is F10 but this also dpesent work.
    Originally posted by diz79
    Usually laptops have a 'visible' partition with your Windows installation and all your apps and data, plus a hidden partition with the factory reset info and a method to restore it.

    Chances are when you added your SSD you only cloned the visible partition, so since the factory images isn't there the Assist button can't recover it.
    You need to keep some of the blaotware in order for re install
    Originally posted by diz79
    That bloatware is a different matter entirely. Without the restore partition no amount of bloatware will get it back.

    Thanks everyone for your input. ..this is the video I used for the missing files. if the above doesent work I would like to try this again. when I get to putting the file into system 32 or the other one it asks for you to be administrator and wont let me do it. Do you know how I can ?

    Thanks
    Originally posted by diz79
    No! Don't be downloading DLLs from HonestWereNotHackers.com or wherever, at best it'll make no difference, at worst open up your computer to all kinds of attacks.
    When I try a new copy it says its already installed on laptop
    Originally posted by diz79
    Huh, what do you mean 'try a new copy'? The installer should - after warning you- zap the existing installation. In fact, that's what I'd recommend: downloading the generic Windows 10 installer; it'll wipe the existing data and do a fresh install with your Windows 7 key (it's still a free upgrade) and automatically download and install all the drivers for the specific laptop hardware.
    Last edited by stragglebod; 13-06-2019 at 8:36 PM.
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