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  • FIRST POST
    • Omywordno1
    • By Omywordno1 3rd Jun 19, 12:26 PM
    • 34Posts
    • 11Thanks
    Omywordno1
    Fansbet (Viral Interactive LTD) Worse Gambling Company
    • #1
    • 3rd Jun 19, 12:26 PM
    Fansbet (Viral Interactive LTD) Worse Gambling Company 3rd Jun 19 at 12:26 PM
    This company is the worse gambling company in europe.
    They have not paid peoples withdrawals including my self over 10 times in some cases over 100 times. Each time the player is not notified why the withdrawals has never been processed. It always says you withdrawals will be processed within 24 to 48 hours but this never happens.

    They continue to take our money but never pay out. I put my review on linkedin and 10 other people contacted me with the same problem.
Page 1
    • Mr_Singleton
    • By Mr_Singleton 3rd Jun 19, 12:47 PM
    • 1,526 Posts
    • 2,452 Thanks
    Mr_Singleton
    • #2
    • 3rd Jun 19, 12:47 PM
    • #2
    • 3rd Jun 19, 12:47 PM
    .... and yet you keep using them!
    • Omywordno1
    • By Omywordno1 3rd Jun 19, 12:52 PM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    • #3
    • 3rd Jun 19, 12:52 PM
    • #3
    • 3rd Jun 19, 12:52 PM
    I know but they have a uk license which would make more people trust them. But reading the trustpiolot reveiws after using them i was caught offguard.
    • Blackbeard of Perranporth
    • By Blackbeard of Perranporth 4th Jun 19, 11:11 AM
    • 6,327 Posts
    • 36,924 Thanks
    Blackbeard of Perranporth
    • #4
    • 4th Jun 19, 11:11 AM
    • #4
    • 4th Jun 19, 11:11 AM
    They continue to take our money but never pay out. I put my review on linkedin and 10 other people contacted me with the same problem.
    Originally posted by Omywordno1
    Mind me again who makes the money? Oh, the girl in the potteries makes a pretty living as well!
    Cardiac Arrest - Electrical - Patient unconscious! Heart Attack - Plumbing - Patient conscious!
    Defibrillators Cannot Cure a Heart Attack!
    • Omywordno1
    • By Omywordno1 4th Jun 19, 7:34 PM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    • #5
    • 4th Jun 19, 7:34 PM
    • #5
    • 4th Jun 19, 7:34 PM
    They block me now as well so I can't contact them.
    • Omywordno1
    • By Omywordno1 5th Jun 19, 11:02 PM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    • #6
    • 5th Jun 19, 11:02 PM
    • #6
    • 5th Jun 19, 11:02 PM
    The Malta address is just office space. I think they are located in Bulgaria.
    • Omywordno1
    • By Omywordno1 7th Jun 19, 9:13 PM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    • #7
    • 7th Jun 19, 9:13 PM
    • #7
    • 7th Jun 19, 9:13 PM
    They are blaming me because they couldn't process my withdrawals in the time of 24 to 48 hours and then i even waited 6 days. In December they had 24 to 48 hours but recently changed the terms to say 5 days even through I waited 6 days in December. I made 96 withdrawals and they never paid even one. I gave up gambling should just sign up to gamstop blocks all website.
    Last edited by Omywordno1; 07-06-2019 at 9:15 PM.
    • Omywordno1
    • By Omywordno1 9th Jun 19, 2:39 PM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    • #8
    • 9th Jun 19, 2:39 PM
    • #8
    • 9th Jun 19, 2:39 PM
    If a normal business based in England got as many complaints as they have they would be closed down.
    • Omywordno1
    • By Omywordno1 14th Jun 19, 11:58 AM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    • #9
    • 14th Jun 19, 11:58 AM
    • #9
    • 14th Jun 19, 11:58 AM

    Customers contacted me not been paid 3 weeks.
    • bigisi
    • By bigisi 14th Jun 19, 1:08 PM
    • 732 Posts
    • 1,361 Thanks
    bigisi
    What's it like chatting to yourself?
    • Omywordno1
    • By Omywordno1 14th Jun 19, 1:53 PM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    Very helpful
    • Omywordno1
    • By Omywordno1 19th Jun 19, 11:37 AM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    The ukgc gambling commission says they can do whatever they want as they not ombudsman.
    • Omywordno1
    • By Omywordno1 27th Jun 19, 10:03 PM
    • 34 Posts
    • 11 Thanks
    Omywordno1
    #1

    jav4927

    Join Date:!Nov 2013Posts:!7

    Fansbet Balance Confiscation Help

    Hi

    Last weekend I deposited £1,000 with Fansbet. They have a promotion where they give back a bonus of 2% of anything bet on Sports up to £300 (as in the total bonus to be given out is £300). You trigger the bonus by clicking on a drop down box when you depsoit.

    Anyway some of the bets I made won and some lost and when I’d made the full number of bets to get the full £300 I made a withdrawal of £1,360. After some delay with the processing of the withdrawal, I noticed that the withdrawal was cancelled so I queried this and got back an email stating the following:

    “Please notice the winnings were confiscated due to cashback bonus abuse on discretion of the Payments department. The balance was adjusted with - 1,363.36 GBP due to betting below the minimum odds. Hence, withdrawal was cancelled and the balance confiscated as such behaviour is against the terms.

    You may see the terms regarding the cashback offer here or under Promotions page on the site. Please see below the terms a point on our general terms and conditions concerning this rule.

    Terms and Conditions

    Select the bonus in the drop-down list and deposit £10 or more. Deposits with Skrill and Neteller do not qualify for this promotion.

    This offer entitles you to 2% Cashback on sportsbook turnover – up to £300. Minimum odds per bet to qualify for Cashback is 1/2 (1.5). Bets below the minimum odds will lead to bonus cancellation and cashback being revoked. To convert earned Cashback to cash, go to: ‘My Profile’, click on “Bonuses” then ‘Convert’.

    Max bet is £3,000. Wager £15,000 or more to receive max Cashback. Cashback is triggered by turnover on Sports. Bonus- and Casino bets do not qualify. Cashback is credited without wagering and will be available once the qualifying bet is settled.

    Cashback is capped at £300. Cashed out bets do not qualify. Currency equivalents apply. This offer is available between!Friday (12:00) and!Sunday (23:59) every week until stated otherwise. Once claimed, the bonus expires after 7 days. Bets must be settled before expiry.

    FansBet reserves the right to cancel bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious betting patterns that could result in generating guaranteed profit. This suspicious activity might include, without being limited to, hedge betting or common betting patterns across identical events/markets/selections. Wagers below 1/2 (1.5) odds will result in bonus cancellation and cashback being confiscated.

    General bonus terms apply. 2.3.11. The Operator reserves the right to perform enhanced due diligence in respect to withdrawals of funds not used for wagering and to review your behavior on the site and use of games for irregular gaming patterns.

    ​​​​​​​The Company reserves the right to withhold and/or confiscate withdrawals in case the Player fails to pass due diligence or/ and the Company deems that irregular gaming pattern have occurred. We do apologise the case, but do must refer to the terms concerning the matter as it can't be changed for one player. In case you wish to inquire further about this case, please do not hesitate to contact us a“

    Now I think it is entirely unfair that they can add a bonus and that confiscate every penny in my account at the time. If the bonus was for £300 then the balance that was min should be £1,060 which I do not think they should be able to help themselves to.

    Their terms and conditions seem totally unfair that they can just take everything in the .
    • Takmon
    • By Takmon 28th Jun 19, 7:39 AM
    • 827 Posts
    • 830 Thanks
    Takmon
    #1

    jav4927

    Join Date:!Nov 2013Posts:!7

    Fansbet Balance Confiscation Help

    Hi

    Last weekend I deposited £1,000 with Fansbet. They have a promotion where they give back a bonus of 2% of anything bet on Sports up to £300 (as in the total bonus to be given out is £300). You trigger the bonus by clicking on a drop down box when you depsoit.

    Anyway some of the bets I made won and some lost and when I’d made the full number of bets to get the full £300 I made a withdrawal of £1,360. After some delay with the processing of the withdrawal, I noticed that the withdrawal was cancelled so I queried this and got back an email stating the following:

    “Please notice the winnings were confiscated due to cashback bonus abuse on discretion of the Payments department. The balance was adjusted with - 1,363.36 GBP due to betting below the minimum odds. Hence, withdrawal was cancelled and the balance confiscated as such behaviour is against the terms.

    You may see the terms regarding the cashback offer here or under Promotions page on the site. Please see below the terms a point on our general terms and conditions concerning this rule.

    Terms and Conditions

    Select the bonus in the drop-down list and deposit £10 or more. Deposits with Skrill and Neteller do not qualify for this promotion.

    This offer entitles you to 2% Cashback on sportsbook turnover – up to £300. Minimum odds per bet to qualify for Cashback is 1/2 (1.5). Bets below the minimum odds will lead to bonus cancellation and cashback being revoked. To convert earned Cashback to cash, go to: ‘My Profile’, click on “Bonuses” then ‘Convert’.

    Max bet is £3,000. Wager £15,000 or more to receive max Cashback. Cashback is triggered by turnover on Sports. Bonus- and Casino bets do not qualify. Cashback is credited without wagering and will be available once the qualifying bet is settled.

    Cashback is capped at £300. Cashed out bets do not qualify. Currency equivalents apply. This offer is available between!Friday (12:00) and!Sunday (23:59) every week until stated otherwise. Once claimed, the bonus expires after 7 days. Bets must be settled before expiry.

    FansBet reserves the right to cancel bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious betting patterns that could result in generating guaranteed profit. This suspicious activity might include, without being limited to, hedge betting or common betting patterns across identical events/markets/selections. Wagers below 1/2 (1.5) odds will result in bonus cancellation and cashback being confiscated.

    General bonus terms apply. 2.3.11. The Operator reserves the right to perform enhanced due diligence in respect to withdrawals of funds not used for wagering and to review your behavior on the site and use of games for irregular gaming patterns.

    ​​​​​​​The Company reserves the right to withhold and/or confiscate withdrawals in case the Player fails to pass due diligence or/ and the Company deems that irregular gaming pattern have occurred. We do apologise the case, but do must refer to the terms concerning the matter as it can't be changed for one player. In case you wish to inquire further about this case, please do not hesitate to contact us a“

    Now I think it is entirely unfair that they can add a bonus and that confiscate every penny in my account at the time. If the bonus was for £300 then the balance that was min should be £1,060 which I do not think they should be able to help themselves to.

    Their terms and conditions seem totally unfair that they can just take everything in the .
    Originally posted by Omywordno1
    So what were the odds of the bets you made, were they less than 1.5?
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