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  • FIRST POST
    • Shun_Naka
    • By Shun_Naka 17th May 19, 7:05 PM
    • 5Posts
    • 0Thanks
    Shun_Naka
    Financial ombudsman adjudicator has found in my favour
    • #1
    • 17th May 19, 7:05 PM
    Financial ombudsman adjudicator has found in my favour 17th May 19 at 7:05 PM
    Basically, the bank messed up my account and offered me 400quid as compensation. I took it to the FO and the adjudicator said they felt a payment of 800 was fair, the bank made an offer via the ombudsman of 800 and I accepted

    This was on the 14th and the FO has said the bank have 4 weeks to correspond to me/make the payment.

    Has anyone any experience of this and can give me a realistic time frame? I initially thought it would be done pretty quickly, but now three days have came and gone and still no word or payment from the bank!
Page 1
    • Ed-1
    • By Ed-1 17th May 19, 7:06 PM
    • 2,577 Posts
    • 1,374 Thanks
    Ed-1
    • #2
    • 17th May 19, 7:06 PM
    • #2
    • 17th May 19, 7:06 PM
    Basically, the bank messed up my account and offered me 400quid as compensation. I took it to the FO and the adjudicator said they felt a payment of 800 was fair, the bank made an offer via the ombudsman of 800 and I accepted

    This was on the 14th and the FO has said the bank have 4 weeks to correspond to me/make the payment.

    Has anyone any experience of this and can give me a realistic time frame? I initially thought it would be done pretty quickly, but now three days have came and gone and still no word or payment from the bank!
    Originally posted by Shun_Naka
    Was it TSB?
    • ffacoffipawb
    • By ffacoffipawb 17th May 19, 7:20 PM
    • 2,676 Posts
    • 1,835 Thanks
    ffacoffipawb
    • #3
    • 17th May 19, 7:20 PM
    • #3
    • 17th May 19, 7:20 PM
    Was it TSB?
    Originally posted by Ed-1
    Hopefully not, the timescale for that seems to be about 30-40 years.
    Financial Independence with SIPP in June 2019 (all being well).
    Too young to retire - going part time 2 days a week as a test.
    • Shun_Naka
    • By Shun_Naka 17th May 19, 7:23 PM
    • 5 Posts
    • 0 Thanks
    Shun_Naka
    • #4
    • 17th May 19, 7:23 PM
    • #4
    • 17th May 19, 7:23 PM
    Was it TSB?
    Originally posted by Ed-1
    Bank of Scotland!
    • Ben8282
    • By Ben8282 17th May 19, 7:23 PM
    • 2,969 Posts
    • 1,554 Thanks
    Ben8282
    • #5
    • 17th May 19, 7:23 PM
    • #5
    • 17th May 19, 7:23 PM
    3 days is not very long and unrealistic.
    • Shun_Naka
    • By Shun_Naka 17th May 19, 7:46 PM
    • 5 Posts
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    Shun_Naka
    • #6
    • 17th May 19, 7:46 PM
    • #6
    • 17th May 19, 7:46 PM
    3 days is not very long and unrealistic.
    Originally posted by Ben8282
    What do you think is more realistic?
    • agrinnall
    • By agrinnall 17th May 19, 7:52 PM
    • 22,627 Posts
    • 18,622 Thanks
    agrinnall
    • #7
    • 17th May 19, 7:52 PM
    • #7
    • 17th May 19, 7:52 PM
    What do you think is more realistic?
    Originally posted by Shun_Naka

    What makes you think that the timescale provided by the FOS isn't realistic? I'd expect it to take closer to the 4 weeks than to your frankly optimistic 3 days.
    • colsten
    • By colsten 17th May 19, 8:53 PM
    • 10,291 Posts
    • 9,478 Thanks
    colsten
    • #8
    • 17th May 19, 8:53 PM
    • #8
    • 17th May 19, 8:53 PM

    This was on the 14th and the FO has said the bank have 4 weeks to correspond to me/make the payment.

    .... but now three days have came and gone and still no word or payment from the bank!
    Originally posted by Shun_Naka

    Why are you getting impatient after 3 days when the Ombo told you the bank has 4 weeks?
    • Jakg
    • By Jakg 17th May 19, 10:49 PM
    • 2,178 Posts
    • 991 Thanks
    Jakg
    • #9
    • 17th May 19, 10:49 PM
    • #9
    • 17th May 19, 10:49 PM
    I would expect 1.5-2 weeks - or the very last day of the deadline quoted (or just after).
    Nothing I say represents any past, present or future employer.
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