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  • FIRST POST
    • CharlieRidge
    • By CharlieRidge 16th May 19, 9:33 PM
    • 2Posts
    • 0Thanks
    CharlieRidge
    Looking4Parking double charging
    • #1
    • 16th May 19, 9:33 PM
    Looking4Parking double charging 16th May 19 at 9:33 PM
    Hi. I've just booked Gatwick parking via Looking4Parking website, having seen it recommended on MSE. During the process, the Looking4Parking website crashed, requiring me to reenter my PayPal password. Once the booking was complete, I find I have double paid on PayPal. Looking4Parking are claiming that I have not double paid, and hence won't refund the second payment, and PayPal resolution centre say that this is not eligible for them to refund me either. I'm furious, but Looking4Parking, who's fault this is, has stopped responding. Any tips anyone?
    I suggest MSE take them down as a recommended supplier.
    £66 wasted...appalled!
Page 1
    • KeithP
    • By KeithP 16th May 19, 10:12 PM
    • 14,668 Posts
    • 16,856 Thanks
    KeithP
    • #2
    • 16th May 19, 10:12 PM
    • #2
    • 16th May 19, 10:12 PM
    Try the ebay board. They have lots of Paypal experts there.
    .
    • Coupon-mad
    • By Coupon-mad 17th May 19, 12:08 AM
    • 71,905 Posts
    • 84,324 Thanks
    Coupon-mad
    • #3
    • 17th May 19, 12:08 AM
    • #3
    • 17th May 19, 12:08 AM
    Looking4Parking are claiming that I have not double paid, and hence won't refund the second payment,
    You can prove it by showing them a bank statement, surely?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • CharlieRidge
    • By CharlieRidge 17th May 19, 7:06 AM
    • 2 Posts
    • 0 Thanks
    CharlieRidge
    • #4
    • 17th May 19, 7:06 AM
    • #4
    • 17th May 19, 7:06 AM
    I sent them Barclaycard statement but all they do is look at their system (which crashed and so is wrong) and say itís my problem to deal with PayPal! I say itís their problem to sort out and they refuse!
    • The Deep
    • By The Deep 17th May 19, 7:26 AM
    • 12,999 Posts
    • 13,328 Thanks
    The Deep
    • #5
    • 17th May 19, 7:26 AM
    • #5
    • 17th May 19, 7:26 AM
    This appears to be a matter for Trading Standards.f
    You never know how far you can go until you go too far.
    • Looking4.com
    • By Looking4.com 17th May 19, 9:36 AM
    • 1 Posts
    • 1 Thanks
    Looking4.com
    • #6
    • 17th May 19, 9:36 AM
    • #6
    • 17th May 19, 9:36 AM
    Hi Charlie,
    I am a representative of Looking4.com and work in our administrations and back office team. I am really sorry to hear you have had this issue and it has been brought to my attention. I can assure you that we have done everything we can on our side to locate that payment however we cannot find any log or record of it on our payment gateways. If you have the specific PayPal invoice ID for that transaction, please pass it to the customer service team and we can use that that contact PayPal with on your behalf. We do hope to get to the bottom of this for you even if the investigation we have completed so far has not given the desired result.
    Kind regards, Looking4.com
    • Coupon-mad
    • By Coupon-mad 17th May 19, 11:39 AM
    • 71,905 Posts
    • 84,324 Thanks
    Coupon-mad
    • #7
    • 17th May 19, 11:39 AM
    • #7
    • 17th May 19, 11:39 AM
    Fair enough.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • Le_Kirk
    • By Le_Kirk 17th May 19, 12:34 PM
    • 4,785 Posts
    • 4,257 Thanks
    Le_Kirk
    • #8
    • 17th May 19, 12:34 PM
    • #8
    • 17th May 19, 12:34 PM
    Not sure I believe post # 6, as company representatives are supposed to register with MSE and gain permission to be able to post on behalf of the company.
    • The Slithy Tove
    • By The Slithy Tove 17th May 19, 1:58 PM
    • 3,529 Posts
    • 5,201 Thanks
    The Slithy Tove
    • #9
    • 17th May 19, 1:58 PM
    • #9
    • 17th May 19, 1:58 PM
    Looking4.com, 1 post, registered this month. Sounds fishy to me.
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