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  • FIRST POST
    • imjustanonymous
    • By imjustanonymous 16th Apr 19, 6:22 PM
    • 21Posts
    • 8Thanks
    imjustanonymous
    I need help with finding regulation or reporting to trading standards
    • #1
    • 16th Apr 19, 6:22 PM
    I need help with finding regulation or reporting to trading standards 16th Apr 19 at 6:22 PM
    Dear All,

    I need help as im in a dispute with someone who i hired to fit an electrical shower. Me and my family live in a housing association house who were East Homes but now are L&Q. In 2016 i started looking for a trader to help fit this shower for me, through word of mouth i came across someone who was hired by a family friend to do some painting job even though he says hes like an all rounder person. He came to view the house and where we wanted the shower and advised etc He said he would take on the job, i wasnt around home at the time due to university and my mum was when the actual works were being done, he did this around Mid 2016. He charged about 400, no proper contract or receipt given. He also had brought in another electrician to actually certify the work and to make it go live, have a copy of this certificate also. Managed to find out this electrician was with the NIC and Napit but no longer is since 2015

    The work wasnt good, the conduit pipings he fitted started to fall off from the walls and tape also, he did this around the front main door and i kept having to fix them, he made some holes which werent correct and never repaired them, he left a breaker box not screwed down properly either, contacted him to try and fix this and he said he would come round but never came, after many calls to him and no answer, i gave up and did my diy of the conduit pipes but not the breaker box.

    Fast forward to late 2018, L&Q came for a random inspection and basically saw the work and complained for health and safety and complained about the holes etc and basicaly disconnected the shower, we have been out of the shower since around November of last year. The L&Q electrician came and saw this and then went to the person who i hired, to his house left him a note about his work and there was some words between the two exchanged. The person i hired came round instantly said that his work is immaculate and nothings wrong with it. We said that we he needs to fix what the landlord said and he said he would after christmas, now its 2019 and April is almost ending and still nothing.

    He came around in the end of February and said that he will charge more for having the conduits fixed, L&Q said he needed to have put metal brackets which he didnt and some exposed wire and to correct the amp also. He said all this costs extra money, i said surely not because he shouldve known this. He then said to me that all this about metal brackets on conduit pipes has only come in the new regulation of 2019 and when he did the work in 2016 it didnt matter he also gave an example of Grenfell to me. He also said id have to pay another electrician to get this certified

    What i need to know is this:

    Is he right about the regulation for 2019 where all conduit pipes need to have brackets which are near fire exit routes?

    Do i have to pay more? I mean shouldnt have offer something

    Where can i go to report him and get this work done because isnt listening to me and is adamant that he will only do more work for more money

    I can provide pictures of the job but im not sure if this could be the right website, im busy with university and my mums busy with hospital runs with my sister

    Any advice or information will be appreciated

    Thanks
Page 1
    • hollydays
    • By hollydays 16th Apr 19, 7:34 PM
    • 17,139 Posts
    • 13,324 Thanks
    hollydays
    • #2
    • 16th Apr 19, 7:34 PM
    • #2
    • 16th Apr 19, 7:34 PM
    Dear All,

    I need help as im in a dispute with someone who i hired to fit an electrical shower. Me and my family live in a housing association house who were East Homes but now are L&Q. In 2016 i started looking for a trader to help fit this shower for me, through word of mouth i came across someone who was hired by a family friend to do some painting job even though he says hes like an all rounder person. He came to view the house and where we wanted the shower and advised etc He said he would take on the job, i wasnt around home at the time due to university and my mum was when the actual works were being done, he did this around Mid 2016. He charged about 400, no proper contract or receipt given. He also had brought in another electrician to actually certify the work and to make it go live, have a copy of this certificate also. Managed to find out this electrician was with the NIC and Napit but no longer is since 2015

    The work wasnt good, the conduit pipings he fitted started to fall off from the walls and tape also, he did this around the front main door and i kept having to fix them, he made some holes which werent correct and never repaired them, he left a breaker box not screwed down properly either, contacted him to try and fix this and he said he would come round but never came, after many calls to him and no answer, i gave up and did my diy of the conduit pipes but not the breaker box.

    Fast forward to late 2018, L&Q came for a random inspection and basically saw the work and complained for health and safety and complained about the holes etc and basicaly disconnected the shower, we have been out of the shower since around November of last year. The L&Q electrician came and saw this and then went to the person who i hired, to his house left him a note about his work and there was some words between the two exchanged. The person i hired came round instantly said that his work is immaculate and nothings wrong with it. We said that we he needs to fix what the landlord said and he said he would after christmas, now its 2019 and April is almost ending and still nothing.

    He came around in the end of February and said that he will charge more for having the conduits fixed, L&Q said he needed to have put metal brackets which he didnt and some exposed wire and to correct the amp also. He said all this costs extra money, i said surely not because he shouldve known this. He then said to me that all this about metal brackets on conduit pipes has only come in the new regulation of 2019 and when he did the work in 2016 it didnt matter he also gave an example of Grenfell to me. He also said id have to pay another electrician to get this certified

    What i need to know is this:

    Is he right about the regulation for 2019 where all conduit pipes need to have brackets which are near fire exit routes?

    Do i have to pay more? I mean shouldnt have offer something

    Where can i go to report him and get this work done because isnt listening to me and is adamant that he will only do more work for more money

    I can provide pictures of the job but im not sure if this could be the right website, im busy with university and my mums busy with hospital runs with my sister

    Any advice or information will be appreciated

    Thanks
    Originally posted by imjustanonymous
    Without reading the whole thing, I'm initially confused about the frontmain door comment.
    How does this relate to a shower
    Last edited by hollydays; 16-04-2019 at 7:52 PM.
    • Ectophile
    • By Ectophile 16th Apr 19, 7:42 PM
    • 3,539 Posts
    • 2,268 Thanks
    Ectophile
    • #3
    • 16th Apr 19, 7:42 PM
    • #3
    • 16th Apr 19, 7:42 PM
    A new rule came in in 2018 regarding electrical wiring in fire escape routes. All wiring should be fixed in place using fire-resistant fixings, not just plastic conduit or clips.


    If the work was done before 2018, but inspected in 2018, then you are a bit stuck in the middle there.


    The rule is there for a very good reason. Cables secured only by plastic can give way and sag across the exit if there's a fire. This could tangle either occupants trying to get out, or firefighters trying to get in.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
    • Lomast
    • By Lomast 16th Apr 19, 7:56 PM
    • 406 Posts
    • 309 Thanks
    Lomast
    • #4
    • 16th Apr 19, 7:56 PM
    • #4
    • 16th Apr 19, 7:56 PM
    He is right in that its not retrospective the wiring regulations at the time dont specify metal clips and so it was correct when installed.

    There is no legal requirement for an electrician to be qualified as long as building regs part p is complied with by being signed off by a suitably qualified person and the fact it was should mean it was correct but clearly something is wrong somewhere.

    Any chance of a picture of the exposed wires as its hard to tell from your description if thats an issue or not

    The holes etc are irrelevant from an electrical installation point of view thats just poor workmanship but if he resuses to correct it you may have to issue small claims case against him.

    • imjustanonymous
    • By imjustanonymous 16th Apr 19, 11:16 PM
    • 21 Posts
    • 8 Thanks
    imjustanonymous
    • #5
    • 16th Apr 19, 11:16 PM
    • #5
    • 16th Apr 19, 11:16 PM
    A new rule came in in 2018 regarding electrical wiring in fire escape routes. All wiring should be fixed in place using fire-resistant fixings, not just plastic conduit or clips.


    If the work was done before 2018, but inspected in 2018, then you are a bit stuck in the middle there.


    The rule is there for a very good reason. Cables secured only by plastic can give way and sag across the exit if there's a fire. This could tangle either occupants trying to get out, or firefighters trying to get in.
    The front door main thing refers to the whole wiring system he did, apparently the way he did it could potentially cause a hazard incase of fire and if we needed to get out of the house

    I have posted these pictures soyou understand the front door bit

    Pictures are here, i have put a space between the letter S and :

    https ://ibb.co/dMnxxw8
    https ://ibb.co/nnjHBSv
    https ://ibb.co/ZYjGsSV
    https ://ibb.co/bbyfmtF
    https ://ibb.co/s2wcbbC
    https ://ibb.co/0VM3ytW
    https ://ibb.co/KXZ2ZYv
    https ://ibb.co/Z619w1T
    https ://ibb.co/BVZRg88
    https ://ibb.co/mTWrnk0
    https ://ibb.co/j6qFYXX
    https ://ibb.co/SvK1HfC
    https ://ibb.co/VxDpt2f
    https ://ibb.co/6rYGXV4
    https ://ibb.co/zmTrNDq
    Last edited by imjustanonymous; 16-04-2019 at 11:20 PM.
    • imjustanonymous
    • By imjustanonymous 16th Apr 19, 11:18 PM
    • 21 Posts
    • 8 Thanks
    imjustanonymous
    • #6
    • 16th Apr 19, 11:18 PM
    • #6
    • 16th Apr 19, 11:18 PM
    He is right in that its not retrospective the wiring regulations at the time dont specify metal clips and so it was correct when installed.

    There is no legal requirement for an electrician to be qualified as long as building regs part p is complied with by being signed off by a suitably qualified person and the fact it was should mean it was correct but clearly something is wrong somewhere.

    Any chance of a picture of the exposed wires as its hard to tell from your description if thats an issue or not

    The holes etc are irrelevant from an electrical installation point of view thats just poor workmanship but if he resuses to correct it you may have to issue small claims case against him.
    The whole main issue was that if the conduit pipes sag down and theres a fire, because it runs over the front door, if that melts and catches fire it would dangle down and be a hazard and we woudlt be able to exit in an emergency

    i am attaching photos so you understand what work was done

    Pictures are here, i have put a space between the letter S and :

    https ://ibb.co/dMnxxw8
    https ://ibb.co/nnjHBSv
    https ://ibb.co/ZYjGsSV
    https ://ibb.co/bbyfmtF
    https ://ibb.co/s2wcbbC
    https ://ibb.co/0VM3ytW
    https ://ibb.co/KXZ2ZYv
    https ://ibb.co/Z619w1T
    https ://ibb.co/BVZRg88
    https ://ibb.co/mTWrnk0
    https ://ibb.co/j6qFYXX
    https ://ibb.co/SvK1HfC
    https ://ibb.co/VxDpt2f
    https ://ibb.co/6rYGXV4
    https ://ibb.co/zmTrNDq
    Last edited by imjustanonymous; 16-04-2019 at 11:21 PM.
    • imjustanonymous
    • By imjustanonymous 16th Apr 19, 11:20 PM
    • 21 Posts
    • 8 Thanks
    imjustanonymous
    • #7
    • 16th Apr 19, 11:20 PM
    • #7
    • 16th Apr 19, 11:20 PM
    He is right in that its not retrospective the wiring regulations at the time dont specify metal clips and so it was correct when installed.

    There is no legal requirement for an electrician to be qualified as long as building regs part p is complied with by being signed off by a suitably qualified person and the fact it was should mean it was correct but clearly something is wrong somewhere.

    Any chance of a picture of the exposed wires as its hard to tell from your description if thats an issue or not

    The holes etc are irrelevant from an electrical installation point of view thats just poor workmanship but if he resuses to correct it you may have to issue small claims case against him.
    Thats also a main argument that the work was signed off but the quality of the work wasnt good enough to be signed off on

    Pictures are here, i have put a space between the letter S and :

    https ://ibb.co/dMnxxw8
    https ://ibb.co/nnjHBSv
    https ://ibb.co/ZYjGsSV
    https ://ibb.co/bbyfmtF
    https ://ibb.co/s2wcbbC
    https ://ibb.co/0VM3ytW
    https ://ibb.co/KXZ2ZYv
    https ://ibb.co/Z619w1T
    https ://ibb.co/BVZRg88
    https ://ibb.co/mTWrnk0
    https ://ibb.co/j6qFYXX
    https ://ibb.co/SvK1HfC
    https ://ibb.co/VxDpt2f
    https ://ibb.co/6rYGXV4
    https ://ibb.co/zmTrNDq
    • Moneyineptitude
    • By Moneyineptitude 16th Apr 19, 11:56 PM
    • 23,474 Posts
    • 12,863 Thanks
    Moneyineptitude
    • #8
    • 16th Apr 19, 11:56 PM
    • #8
    • 16th Apr 19, 11:56 PM
    Please don't post multiple identical responses OP..
    • macman
    • By macman 17th Apr 19, 1:54 AM
    • 43,258 Posts
    • 18,431 Thanks
    macman
    • #9
    • 17th Apr 19, 1:54 AM
    • #9
    • 17th Apr 19, 1:54 AM
    Why would you trust this clown to come back and fix his own bodges? And no responsible sparky will then come and sign off this work as his own, since he is not registered.
    Get someone in who is competent, and not a painter who thinks he can do electrical work.
    No free lunch, and no free laptop
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