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  • FIRST POST
    • melbury
    • By melbury 24th Mar 19, 6:05 PM
    • 10,773Posts
    • 18,217Thanks
    melbury
    Ebay keeps logging me out
    • #1
    • 24th Mar 19, 6:05 PM
    Ebay keeps logging me out 24th Mar 19 at 6:05 PM
    Every time I log in and then click on a different page to view,I just get taken back to the log in page and have to log in again. This has been happening all day, so I can't do anything on Ebay at the moment.

    Is anyone else experiencing this?

    I have even changed my password, but it hasn't made any difference.
    Stopped smoking 27/12/2007, but could start again at any time

Page 1
    • November2
    • By November2 26th Mar 19, 7:12 AM
    • 844 Posts
    • 232 Thanks
    November2
    • #2
    • 26th Mar 19, 7:12 AM
    • #2
    • 26th Mar 19, 7:12 AM
    There is a special stored Flash Cookie that allows Ebay to recognize your device and any problem with it will result in you being constantly sent round in a sign in loop, this is why when signing in on a different device you normally get denied access and are asked for a security code. Check your Flash Cookie settings, Ebay should show up as stored there. Flash cookies are protected and are not cleared when deleting normal cookies or history.
    • Mr.Generous
    • By Mr.Generous 26th Mar 19, 7:17 AM
    • 2,360 Posts
    • 3,503 Thanks
    Mr.Generous
    • #3
    • 26th Mar 19, 7:17 AM
    • #3
    • 26th Mar 19, 7:17 AM
    It happens to me but when I go to do something different. Im viewing sold items, I'm logged on. I click on a sold item to print postage - I have to log in again.
    • melbury
    • By melbury 16th Apr 19, 8:04 PM
    • 10,773 Posts
    • 18,217 Thanks
    melbury
    • #4
    • 16th Apr 19, 8:04 PM
    • #4
    • 16th Apr 19, 8:04 PM
    I haven't managed to sort this out, I still have to constantly log in whatever I do.

    Just wondered if anyone has found a solution.
    Stopped smoking 27/12/2007, but could start again at any time

    • melbury
    • By melbury 16th Apr 19, 8:05 PM
    • 10,773 Posts
    • 18,217 Thanks
    melbury
    • #5
    • 16th Apr 19, 8:05 PM
    • #5
    • 16th Apr 19, 8:05 PM
    There is a special stored Flash Cookie that allows Ebay to recognize your device and any problem with it will result in you being constantly sent round in a sign in loop, this is why when signing in on a different device you normally get denied access and are asked for a security code. Check your Flash Cookie settings, Ebay should show up as stored there. Flash cookies are protected and are not cleared when deleting normal cookies or history.
    Originally posted by November2
    Thanks, where would I find these flash cookies?
    Stopped smoking 27/12/2007, but could start again at any time

    • forgotmyname
    • By forgotmyname 16th Apr 19, 10:13 PM
    • 28,960 Posts
    • 11,867 Thanks
    forgotmyname
    • #6
    • 16th Apr 19, 10:13 PM
    • #6
    • 16th Apr 19, 10:13 PM
    Never been asked for a security code to log into ebay?

    Cookies are in your cookies folder.

    Windows 10 ? type shell:cookies into the start/run/search box
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • melbury
    • By melbury 17th Apr 19, 4:37 PM
    • 10,773 Posts
    • 18,217 Thanks
    melbury
    • #7
    • 17th Apr 19, 4:37 PM
    • #7
    • 17th Apr 19, 4:37 PM
    Never been asked for a security code to log into ebay?

    Cookies are in your cookies folder.

    Windows 10 ? type shell:cookies into the start/run/search box
    Originally posted by forgotmyname
    No, just the usual username and password when I log into Ebay.

    I am still on Windows 7
    Stopped smoking 27/12/2007, but could start again at any time

    • askmeaboutsofas
    • By askmeaboutsofas 19th Apr 19, 12:14 PM
    • 144 Posts
    • 116 Thanks
    askmeaboutsofas
    • #8
    • 19th Apr 19, 12:14 PM
    • #8
    • 19th Apr 19, 12:14 PM
    Hi melbury, what browser are you using? I've always found just deleting all eBay cookies does the trick when my laptop does this. If it's firefox, then go to the menu =>options =>privacy & security. Scroll down to "Cookies and Site Data", click "Manage Data" and type "ebay" into the search box. Delete all the eBay related cookies that come up, then refresh the eBay page and it should work fine once you've signed in again.
    Well informed on the subjects of sofas and wood furniture, and well opinionated on everything else
    • melbury
    • By melbury 21st Apr 19, 7:16 PM
    • 10,773 Posts
    • 18,217 Thanks
    melbury
    • #9
    • 21st Apr 19, 7:16 PM
    • #9
    • 21st Apr 19, 7:16 PM
    I use Google Chrome. Have never experienced this problem before and then about a month ago it started - driving me mad

    Would your suggestion work for Chrome? Do you mean to log into Ebay and do this on their site? Sorry I am not very techie.

    Many thanks for the advice.
    Stopped smoking 27/12/2007, but could start again at any time

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