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    • soolin
    • By soolin 18th Dec 18, 3:17 PM
    • 61,387Posts
    • 43,955Thanks
    Reminder: changes to International post Jan 2019
    • #1
    • 18th Dec 18, 3:17 PM
    Reminder: changes to International post Jan 2019 18th Dec 18 at 3:17 PM

    From 1 January 2019, you will be required to provide more electronic data when sending items overseas from the UK

    As previously notified since August last year, from 1 January 2019, you will be required to provide customs data electronically when sending items to destinations that are not in the same customs union as the UK (excluding items of correspondence). This customs data is like the information you already provide on the CN22 and CN23 customs declarations forms. Please remember that the Universal Postal Union (UPU) requests that these are completed accurately and in full, to facilitate a rapid clearance.

    Please be assured that in the event you are not able to make these changes, you will not be prevented from posting with us and we will continue to work with you to help you be able to meet the requirements. Please contact your Royal Mail Account Manager, Shipping Support or visit the International Data website (details in the last paragraph) if you are in any way concerned about this change, so we can work through the options to get you on board with these changes.

    If you are a customer using a franking machine to send items abroad please see for more detail below.

    Electronic Customs Data is required to make sure that emerging and future legislative, security and customs requirements in overseas destinations are met. Some countries are considering applying penalties, delaying or returning items in the absence of the required data and we want to help you avoid these. For example, the United States have just passed legislation that will mandate inbound shipments to the USA to be accompanied by electronic customs data, from the end of 2018.

    There are however also real benefits to providing complete and accurate electronic customs data as we have seen that customers are receiving fewer complaints, less delays in customs, resulting in faster and more successful deliveries as a result. Over time, you will also be able to access new delivery features, such as enhanced tracking and delivery choice. The provision of electronic data will also be important if the UK leaves the EU customs union under Brexit changes. We will be communicating soon on our Brexit preparations to ensure our networks keep flowing freely post Brexit.

    The requirement to provide customs data by attaching a physical Customs declaration form CN22 Opens in new window or CN23 Opens in new window to items you're sending outside the EU is nothing new. What is new is that you'll now need to provide the customs data to us electronically.
    Last edited by soolin; 05-01-2019 at 8:29 AM.
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    • martindow
    • By martindow 13th Jan 19, 11:55 AM
    • 7,939 Posts
    • 4,578 Thanks

    Note that countries within the EU do not need a customs form, but will this change when Brexit finally happens ?
    Originally posted by charlies_mum
    Who knows?!
    • ballisticbrian
    • By ballisticbrian 13th Jan 19, 5:03 PM
    • 3,599 Posts
    • 2,046 Thanks
    I ordered 5 rolls of CN22 labels. That's my no deal Brexit plans executed!
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
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