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  • FIRST POST
    • soolin
    • By soolin 18th Dec 18, 3:17 PM
    • 61,728Posts
    • 44,237Thanks
    soolin
    Reminder: changes to International post Jan 2019
    • #1
    • 18th Dec 18, 3:17 PM
    Reminder: changes to International post Jan 2019 18th Dec 18 at 3:17 PM
    https://www.royalmail.com/termschanges/

    From 1 January 2019, you will be required to provide more electronic data when sending items overseas from the UK

    As previously notified since August last year, from 1 January 2019, you will be required to provide customs data electronically when sending items to destinations that are not in the same customs union as the UK (excluding items of correspondence). This customs data is like the information you already provide on the CN22 and CN23 customs declarations forms. Please remember that the Universal Postal Union (UPU) requests that these are completed accurately and in full, to facilitate a rapid clearance.

    Please be assured that in the event you are not able to make these changes, you will not be prevented from posting with us and we will continue to work with you to help you be able to meet the requirements. Please contact your Royal Mail Account Manager, Shipping Support or visit the International Data website (details in the last paragraph) if you are in any way concerned about this change, so we can work through the options to get you on board with these changes.

    If you are a customer using a franking machine to send items abroad please see for more detail below.

    Electronic Customs Data is required to make sure that emerging and future legislative, security and customs requirements in overseas destinations are met. Some countries are considering applying penalties, delaying or returning items in the absence of the required data and we want to help you avoid these. For example, the United States have just passed legislation that will mandate inbound shipments to the USA to be accompanied by electronic customs data, from the end of 2018.

    There are however also real benefits to providing complete and accurate electronic customs data as we have seen that customers are receiving fewer complaints, less delays in customs, resulting in faster and more successful deliveries as a result. Over time, you will also be able to access new delivery features, such as enhanced tracking and delivery choice. The provision of electronic data will also be important if the UK leaves the EU customs union under Brexit changes. We will be communicating soon on our Brexit preparations to ensure our networks keep flowing freely post Brexit.

    The requirement to provide customs data by attaching a physical Customs declaration form CN22 Opens in new window or CN23 Opens in new window to items you're sending outside the EU is nothing new. What is new is that you'll now need to provide the customs data to us electronically.
    Last edited by soolin; 05-01-2019 at 8:29 AM.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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Page 2
    • martindow
    • By martindow 13th Jan 19, 11:55 AM
    • 8,058 Posts
    • 4,660 Thanks
    martindow

    Note that countries within the EU do not need a customs form, but will this change when Brexit finally happens ?
    Originally posted by charlies_mum
    Who knows?!
    • ballisticbrian
    • By ballisticbrian 13th Jan 19, 5:03 PM
    • 3,666 Posts
    • 2,071 Thanks
    ballisticbrian
    I ordered 5 rolls of CN22 labels. That's my no deal Brexit plans executed!
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
    • soolin
    • By soolin 24th Jan 19, 6:54 PM
    • 61,728 Posts
    • 44,237 Thanks
    soolin
    I did my first US item today and it was very straightforward on click and drop. They had already completed all the info and I just had to click and confirm it was correct and that was it. Added my own CN22 as usual.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • the_lunatic_is_in_my_head
    • By the_lunatic_is_in_my_head 25th Jan 19, 10:35 AM
    • 2,325 Posts
    • 1,362 Thanks
    the_lunatic_is_in_my_head
    I did my first US item today and it was very straightforward on click and drop. They had already completed all the info and I just had to click and confirm it was correct and that was it. Added my own CN22 as usual.
    Originally posted by soolin
    It's worth having the setting for producing the CN22 turned on to begin with to make sure all the info is there.

    Customs description
    Unit Quantity
    Unit price

    are fairly straight forward but unless you have products set up within C&D I don't see how they can automatically complete the HS code and country of origin (which appear in the box headed "For commercial items only") which should appear for example as:

    12345678, GBR

    The numbers are the HS code and GBR is the UK for country of origin.
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