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  • FIRST POST
    • NoodleDoodleMan
    • By NoodleDoodleMan 10th Nov 18, 9:28 AM
    • 834Posts
    • 305Thanks
    NoodleDoodleMan
    Santander Select Account
    • #1
    • 10th Nov 18, 9:28 AM
    Santander Select Account 10th Nov 18 at 9:28 AM
    Does anybody have experience of the Santander Select Account ?

    The drawback is having to deposit 5000 monthly to satisfy the Ts&Cs - however we could hook it up with an account elsewhere and cycle the 5 grand in and back out each month.

    It looks much like an upgraded 1-2-3 account with the same interest and cashback deal, plus a few extra benefits.

    I'm moderately attracted to it for use on holiday where Santander ATMs are based - for fee free transactions and card replacement (and emergency cash) if there is a drama abroad.
    Last edited by NoodleDoodleMan; 10-11-2018 at 10:08 AM.
Page 1
    • EssexExile
    • By EssexExile 10th Nov 18, 10:27 AM
    • 3,542 Posts
    • 2,566 Thanks
    EssexExile
    • #2
    • 10th Nov 18, 10:27 AM
    • #2
    • 10th Nov 18, 10:27 AM
    I am a Select customer if that's the same thing. I have noticed no advantages. The last time I went abroad the nearest Santander ATM was a few thousand miles away.
    Tall, dark & handsome. Well two out of three ain't bad.
    • AndyPK
    • By AndyPK 10th Nov 18, 10:29 AM
    • 3,668 Posts
    • 1,091 Thanks
    AndyPK
    • #3
    • 10th Nov 18, 10:29 AM
    • #3
    • 10th Nov 18, 10:29 AM
    Are the benefits over the 123 . ?

    Personal support from a Relationship Manager
    24 hour dedicated call centre support for your banking needs

    Access to support abroad, including Select Embassy branches, which can offer you assistance in your home language and help you with international emergency calls and meeting room access (subject to availability).

    Emergency cash and card replacement if your card is lost or stolen abroad. Available worldwide except Cuba, India, Iran, North Korea, Sudan, Syria and Turkmenistan.
    Cash withdrawal in a foreign currency outside the UK: we’ll waive the 2.75% foreign exchange fee and 1.99/1.5% cash handling fee when you use Santander-branded cash machines in Germany, Spain, Portugal, Poland, Argentina, Chile, Mexico, USA and Brazil. Please choose the option to transact in the local currency to avoid being charged fees.
    • colsten
    • By colsten 10th Nov 18, 11:16 AM
    • 9,955 Posts
    • 9,033 Thanks
    colsten
    • #4
    • 10th Nov 18, 11:16 AM
    • #4
    • 10th Nov 18, 11:16 AM
    I am a Select customer if that's the same thing. I have noticed no advantages. The last time I went abroad the nearest Santander ATM was a few thousand miles away.
    Originally posted by EssexExile
    Similar here. I have been a Select customer for many years. I got a shiny golden card with a 750/day withdrawal limit but that's about all I can think of in terms of 'advantage'. I rarely use cash any longer these days, so it's not a significant advantage for me.
    • robatwork
    • By robatwork 10th Nov 18, 11:35 AM
    • 4,955 Posts
    • 5,702 Thanks
    robatwork
    • #5
    • 10th Nov 18, 11:35 AM
    • #5
    • 10th Nov 18, 11:35 AM
    Done this a few times here, general consensus is it provides almost zero benefits to the average Joe

    https://forums.moneysavingexpert.com/showthread.php?t=5749872&highlight=select&page=2
    • EssexExile
    • By EssexExile 10th Nov 18, 12:07 PM
    • 3,542 Posts
    • 2,566 Thanks
    EssexExile
    • #6
    • 10th Nov 18, 12:07 PM
    • #6
    • 10th Nov 18, 12:07 PM
    Are the benefits over the 123 . ?

    Personal support from a Relationship Manager
    24 hour dedicated call centre support for your banking needs

    Access to support abroad, including Select Embassy branches, which can offer you assistance in your home language and help you with international emergency calls and meeting room access (subject to availability).

    Emergency cash and card replacement if your card is lost or stolen abroad. Available worldwide except Cuba, India, Iran, North Korea, Sudan, Syria and Turkmenistan.
    Cash withdrawal in a foreign currency outside the UK: well waive the 2.75% foreign exchange fee and 1.99/1.5% cash handling fee when you use Santander-branded cash machines in Germany, Spain, Portugal, Poland, Argentina, Chile, Mexico, USA and Brazil. Please choose the option to transact in the local currency to avoid being charged fees.
    Originally posted by AndyPK
    If anyone sees those as benefits then go for it. The only effect Select has had on me is the phone call every time I get a new "Relationship Manager".
    Tall, dark & handsome. Well two out of three ain't bad.
    • NoodleDoodleMan
    • By NoodleDoodleMan 10th Nov 18, 1:44 PM
    • 834 Posts
    • 305 Thanks
    NoodleDoodleMan
    • #7
    • 10th Nov 18, 1:44 PM
    • #7
    • 10th Nov 18, 1:44 PM
    It seems the consensus is that there is no great advantage to having this account.

    I suspected this - thanks all.
    • ColdIron
    • By ColdIron 10th Nov 18, 3:02 PM
    • 5,021 Posts
    • 6,741 Thanks
    ColdIron
    • #8
    • 10th Nov 18, 3:02 PM
    • #8
    • 10th Nov 18, 3:02 PM
    The people at the end of the Select 0800 number answer the phone quickly, no press 1 for this or 2 for that, and are helpful. That's about it for me
    • londoninvestor
    • By londoninvestor 10th Nov 18, 3:24 PM
    • 875 Posts
    • 754 Thanks
    londoninvestor
    • #9
    • 10th Nov 18, 3:24 PM
    • #9
    • 10th Nov 18, 3:24 PM
    Cash withdrawal in a foreign currency outside the UK: we’ll waive the 2.75% foreign exchange fee and 1.99/1.5% cash handling fee when you use Santander-branded cash machines in Germany, Spain, Portugal, Poland, Argentina, Chile, Mexico, USA and Brazil. Please choose the option to transact in the local currency to avoid being charged fees.
    Originally posted by AndyPK
    The Santander Zero Credit Card also gives you this benefit, without a monthly fee. (Though cash withdrawals do accrue interest until you pay them off, and the maximum you can pay ahead of your statement date is 100.)

    Obviously how useful it is depends where you travel - but when I went to New York this year, using that card in a Santander ATM was literally the only way I could find to get cash without an ATM fee.
    • JGUK
    • By JGUK 10th Nov 18, 11:26 PM
    • 186 Posts
    • 37 Thanks
    JGUK
    The old Select Gold account was easy to keep once you were upgraded they never downgraded you.

    The new Select Current account has automated systems checking for the 5k pay in, if it doesn't get paid in for X amount of months they send you a warning email about downgrading, no idea how that would pan out if you get a second email or if there would be manual intervention.

    Problem is once you go forwards to the new current account you can't go back!

    My advice, if you have the Gold current account stay with it and don't migrate to the new account.
    Thanks
    JG
    • Alexland
    • By Alexland 13th Nov 18, 10:32 PM
    • 4,729 Posts
    • 4,065 Thanks
    Alexland
    +1 for my shiny gold card and nice people to talk with on phone
    • sje_111
    • By sje_111 26th Nov 18, 5:41 PM
    • 14 Posts
    • 3 Thanks
    sje_111
    ATM Charges Abroad
    I have a 123 account and am on the select programme - I also have a gold debit card which gives me fee free withdrawals from any Santander ATM anywhere worldwide.

    I received a letter recently to say that my card is due for replacement and as they don't produce the gold cards any more, I would be reverting to the red debit card.

    One new "feature" of the new card is that fee-free withdrawals overseas will ONLY be in Spain (and in the UK of course), NOT worldwide.

    Not sure if that applies if you sign up for the Select branded account, but it might be worth checking first.
    • Toe-Jam
    • By Toe-Jam 10th Jan 19, 10:27 PM
    • 1,544 Posts
    • 573 Thanks
    Toe-Jam
    I've had this account now for over a month. There is NO perceived benefit to this account over a Santander 1 2 3 account.

    You get a black debit card and that's the only difference.

    The 24 hour select line is rubbish, It sometimes takes longer for them to answer than on the normal line and when they do, if your query is anything above and beyond payments and balance they have to transfer you into the normal queue anyway.

    I called last week to cancel a debit card and got told "i'm not trained on cards" had to wait another 15 mins to speak to someone else.
    • Heng Leng
    • By Heng Leng 11th Jan 19, 2:45 PM
    • 4,681 Posts
    • 1,517 Thanks
    Heng Leng
    I've had this account now for over a month. There is NO perceived benefit to this account over a Santander 1 2 3 account.

    You get a black debit card and that's the only difference.

    The 24 hour select line is rubbish, It sometimes takes longer for them to answer than on the normal line and when they do, if your query is anything above and beyond payments and balance they have to transfer you into the normal queue anyway.

    I called last week to cancel a debit card and got told "i'm not trained on cards" had to wait another 15 mins to speak to someone else.
    Originally posted by Toe-Jam
    If memory serves, the ATM limit is higher 1000 vs 750

    The US ATMs are surcharge/ transaction charge free as are the Portuguese / Spanish ones. Not tried a fourth country yet (if you exclude the UK)
    • Toe-Jam
    • By Toe-Jam 15th Jan 19, 7:10 PM
    • 1,544 Posts
    • 573 Thanks
    Toe-Jam
    If memory serves, the ATM limit is higher 1000 vs 750
    Originally posted by Heng Leng
    Who takes 1000 out of an atm these days ? Never taken out more than a couple of hundred in my life.

    Made 6.59 in cashbach last month on my Select account , swiftly followed by a 5 charge for the privilege of it.

    So giving Santander 5k a month gets you a call centre line where they cant do anything cause they're "not trained in that" and a fancy black debit card.

    I use the curve card abroad, so don't pay fees at any machine , don't have to go hunting for a Santander one.
    • Heng Leng
    • By Heng Leng 17th Jan 19, 12:55 PM
    • 4,681 Posts
    • 1,517 Thanks
    Heng Leng
    Who takes 1000 out of an atm these days ? Never taken out more than a couple of hundred in my life.

    Made 6.59 in cashbach last month on my Select account , swiftly followed by a 5 charge for the privilege of it.

    So giving Santander 5k a month gets you a call centre line where they cant do anything cause they're "not trained in that" and a fancy black debit card.

    I use the curve card abroad, so don't pay fees at any machine , don't have to go hunting for a Santander one.
    Originally posted by Toe-Jam
    As a regular visitor to the US, charge/commission free cash is actually a fairly useful tool.

    Good luck with your Curve card....

    I found it so flaky that I cut mine up.

    It would randomly either not work completely or decline randomly.
    It's cashback scheme often doesn't work as it looks for the brand in the merchant name.
    • enthusiasticsaver
    • By enthusiasticsaver 17th Jan 19, 3:48 PM
    • 8,216 Posts
    • 18,609 Thanks
    enthusiasticsaver
    I am a select customer although I suspect I no longer fit the criteria for it.

    I like having the relationship manager and a real person on the end of the phone. When my husband had his card cloned it was useful to have a staff member who sorted it all out for us.

    I have also withdrawn up to 750 from the cash machines on one day before which I think only applies to select in fact it might be 1000 now as I seem to remember reading somewhere. Not needed to do that very often but useful to have.
    Early retired in December 2017

    I'm a Board Guide on the Debt-Free Wannabe, Mortgages and Endowments, Banking and Budgeting boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Any views are mine and not the official line of moneysavingexpert.com. Pease remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com
    • enthusiasticsaver
    • By enthusiasticsaver 17th Jan 19, 3:50 PM
    • 8,216 Posts
    • 18,609 Thanks
    enthusiasticsaver
    Oh yes and the shiny gold card looks good.
    Early retired in December 2017

    I'm a Board Guide on the Debt-Free Wannabe, Mortgages and Endowments, Banking and Budgeting boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Any views are mine and not the official line of moneysavingexpert.com. Pease remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com
    • EssexExile
    • By EssexExile 17th Jan 19, 4:17 PM
    • 3,542 Posts
    • 2,566 Thanks
    EssexExile
    I like having the relationship manager and a real person on the end of the phone.
    Originally posted by enthusiasticsaver
    The relationship manager phones me up every now & then to tell me he's still alive & ask would I like to meet him. But if I phone the number on the Select business card they gave me, I get a call centre not my relationship manager. They have always been helpful though so perhaps it's a Select call centre.
    Tall, dark & handsome. Well two out of three ain't bad.
    • colsten
    • By colsten 17th Jan 19, 4:21 PM
    • 9,955 Posts
    • 9,033 Thanks
    colsten
    The relationship manager phones me up every now & then to tell me he's still alive & ask would I like to meet him.
    Originally posted by EssexExile
    I am sure it's absolutely nothing to do with the fact that Santander are now offering investments again
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