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  • FIRST POST
    • michellearmstrong20
    • By michellearmstrong20 9th Nov 18, 3:58 PM
    • 116Posts
    • 401Thanks
    michellearmstrong20
    PCN - Can someone advise me about a POPLA Appeal please? PCN from Care Parking
    • #1
    • 9th Nov 18, 3:58 PM
    PCN - Can someone advise me about a POPLA Appeal please? PCN from Care Parking 9th Nov 18 at 3:58 PM
    Hi,

    Please can someone advise me whether my friend should appeal to POPLA using only one defense (breach did not occur) or as many points as possible. He has photographic evidence that the car was not parked for the duration the parking company claim (2 trips to car park).

    Details:

    He has a PCN from Care Parking (The Range store St Helen's) They claim the car was parked for 2 hrs 20 minutes
    The car park is free but has a max stay of 2 hours
    They use ANPR
    He has not identified the driver but I think all of the NTK stuff has been compliant
    The Range customer services were horrible, no sympathy at all even though the driver was a genuine customer with receipts and refused to cancel it
    His appeal was rejected by Care Parking
    He has the POPLA code and intends to appeal
    Photographic evidence is of a pay and display ticket which shows the car visited another car park in the middle of the 2 hr 20 minute period

    In the POPLA appeal, should he only appeal on this point alone that the breach did not occur as the car was elsewhere or should he appeal on as many other points as possible?

    I read on here that someone won POPLA due to double dipping as he only appealed on one point alone (double dipping) and since the parking company couldn't prove otherwise it was upheld. It seemed to suggest that the decision maker was forced to make his judgement on this one point alone because that is all the person based the appeal on and that the burden was on the parking company who couldn't disprove multiple visits.

    But then I have also read on here that its best not to rely on one point alone so he is unsure which is the best option, one point or as many as possible?

    Any advice would be much appreciated
    Thank you

    Michelle
    Last edited by michellearmstrong20; 09-11-2018 at 6:33 PM.
    Started early September.....First win 5*weekend break in London to meet baby spice, £50 Faith Voucher,£50 cash, Camelot tickets.

    Thank you to all those who take the time & trouble to post!
Page 1
    • Umkomaas
    • By Umkomaas 9th Nov 18, 6:52 PM
    • 21,390 Posts
    • 33,712 Thanks
    Umkomaas
    • #2
    • 9th Nov 18, 6:52 PM
    • #2
    • 9th Nov 18, 6:52 PM
    If it was a double-dip incident, then use that point.

    Unless the appellant is in full command of all the stuff surrounding private parking (like being a regular parking forum adviser), the advice is to appeal on a range (no pun!) of appeal points.

    The NEWBIES FAQ sticky, post #3 covers everything you need to know (including near-template appeal points) to put together a solid POPLA appeal.
    Last edited by Umkomaas; 10-11-2018 at 8:33 AM.
    Please note, we are not a legal, residential or credit advice forum, rather one that helps motorists fight private parking charges, primarily at the 'front-end' of the process.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Coupon-mad
    • By Coupon-mad 10th Nov 18, 11:34 PM
    • 65,949 Posts
    • 78,425 Thanks
    Coupon-mad
    • #3
    • 10th Nov 18, 11:34 PM
    • #3
    • 10th Nov 18, 11:34 PM
    Show us your draft, after reading the 3rd post of the sticky, all about POPLA.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • michellearmstrong20
    • By michellearmstrong20 28th Dec 18, 7:42 PM
    • 116 Posts
    • 401 Thanks
    michellearmstrong20
    • #4
    • 28th Dec 18, 7:42 PM
    • #4
    • 28th Dec 18, 7:42 PM
    Thank you for your replies Ukomaas and Coupon/Mad,
    I didnít get time put my draft popla appeal on here Sorry (I left it too last minute and underestimated how long it would take to write one)!. I received an email off popla today and they said the parking company has submitted the evidence it gives me a link to click on but when I click on that link in the email there is no evidence there, it still shows as though theyíre waiting for the evidence any ideas why that might be?

    thank you
    Michelle
    Started early September.....First win 5*weekend break in London to meet baby spice, £50 Faith Voucher,£50 cash, Camelot tickets.

    Thank you to all those who take the time & trouble to post!
    • KeithP
    • By KeithP 28th Dec 18, 7:52 PM
    • 12,156 Posts
    • 12,909 Thanks
    KeithP
    • #5
    • 28th Dec 18, 7:52 PM
    • #5
    • 28th Dec 18, 7:52 PM
    You need to phone PoPLA and ask them what's going on.


    Apart from that, Have you based your forum username on your real name?

    If so, you would be wise to get your username changed to something much more anonymous.

    To help with that, you might like to read this short extract from The MSE Forum Guide - Frequently Asked Questions & Rules:
    Q. How can I change my username?

    A.
    In most circumstances, this is not permitted.

    The only reason we will change your username is if it puts your privacy at risk. This usually means you've inadvertently registered using your name, email address or something that gives away your identity within your username.

    If you fall into this category, email forumteam@moneysavingexpert.com and request that it is changed, giving three alternative usernames in order of preference.
    .
    • michellearmstrong20
    • By michellearmstrong20 28th Dec 18, 8:52 PM
    • 116 Posts
    • 401 Thanks
    michellearmstrong20
    • #6
    • 28th Dec 18, 8:52 PM
    • #6
    • 28th Dec 18, 8:52 PM
    Thank you KeithP, I will send you a message now
    Started early September.....First win 5*weekend break in London to meet baby spice, £50 Faith Voucher,£50 cash, Camelot tickets.

    Thank you to all those who take the time & trouble to post!
    • KeithP
    • By KeithP 28th Dec 18, 8:56 PM
    • 12,156 Posts
    • 12,909 Thanks
    KeithP
    • #7
    • 28th Dec 18, 8:56 PM
    • #7
    • 28th Dec 18, 8:56 PM
    Send me a message?

    No need to send me a message.

    I am neither PoPLA nor MSE's forumteam.
    .
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