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  • FIRST POST
    • tsb
    • By tsb 31st Oct 18, 12:47 PM
    • 247Posts
    • 793Thanks
    tsb
    Old Orange 'Out here' package being cancelled
    • #1
    • 31st Oct 18, 12:47 PM
    Old Orange 'Out here' package being cancelled 31st Oct 18 at 12:47 PM
    EE are taking away the Orange 'out here' package of 5 free texts for life.

    I have had a message saying in about 30 days my old PAYG plan will change over to an EE call plan and all old benefits will be lost.

    Unfortunately there won't be enough of the old Orange out here customers with valid sim cards left to kick up a fuss like last time when Watchdog got involved.
Page 5
    • acepaul
    • By acepaul 4th Jun 19, 6:31 PM
    • 26 Posts
    • 1 Thanks
    acepaul
    That’s a good find, but had Mr A not pulled the plug would never ever thought of changing.

    Why change, when almost happy with service get.
    • custardy
    • By custardy 4th Jun 19, 6:46 PM
    • 34,833 Posts
    • 29,534 Thanks
    custardy
    Thatís a good find, but had Mr A not pulled the plug would never ever thought of changing.

    Why change, when almost happy with service get.
    Originally posted by acepaul
    because the service doesn't exist.
    • acepaul
    • By acepaul 4th Jun 19, 7:17 PM
    • 26 Posts
    • 1 Thanks
    acepaul
    Network exsists, has full function
    Just refuse to pay their prices for something already paid for.

    If they can support the sim, they can support the outhere pack
    • acepaul
    • By acepaul 12th Jun 19, 7:02 PM
    • 26 Posts
    • 1 Thanks
    acepaul
    Sometime next week Iíll be contacting the ombudsman service
    For information
    Does anybody have any advice on how to deal with them please?

    Thanks
    • d123
    • By d123 12th Jun 19, 7:55 PM
    • 8,055 Posts
    • 5,259 Thanks
    d123
    Sometime next week Iíll be contacting the ombudsman service
    For information
    Does anybody have any advice on how to deal with them please?

    Thanks
    Originally posted by acepaul
    Just write your complaint and explain why you think a defunct business that no longer trades should still be offering you the service.

    Probably best if you leave out the bit where youíve been stalking and ringing EE staff at home though...
    ====
    • toothdoctor
    • By toothdoctor 12th Jun 19, 9:31 PM
    • 55 Posts
    • 29 Thanks
    toothdoctor
    I switched to 3 Network on the 123 tariff. what I lose in free texts I make up in substantially lower call charges 3p/min as opposed to 15p+/min on ee/orange.
    • LeeUK
    • By LeeUK 13th Jun 19, 5:10 AM
    • 6,446 Posts
    • 2,974 Thanks
    LeeUK
    Just write your complaint and explain why you think a defunct business that no longer trades should still be offering you the service.
    Originally posted by d123
    What's defunct? All business was transferred to EE.
    • Colin_Maybe
    • By Colin_Maybe 13th Jun 19, 7:29 AM
    • 4,626 Posts
    • 2,691 Thanks
    Colin_Maybe
    Just write your complaint and explain why you think a defunct business that no longer trades should still be offering you the service.

    Probably best if you leave out the bit where youíve been stalking and ringing EE staff at home though...
    Originally posted by d123
    What are the odds that Ofcom have blocked him too...
    • d123
    • By d123 13th Jun 19, 12:08 PM
    • 8,055 Posts
    • 5,259 Thanks
    d123
    What's defunct? All business was transferred to EE.
    Originally posted by LeeUK
    Good luck with that argument, Orange UK and T-Mobile UK ceased to exist in 2010 with EE paying a licence to Orange to use the Orange brand name until 2019.

    Orange does still exist, if the stalker wants to push his case.

    Orange S.A.
    78 Rue Olivier de Serres
    75015
    Paris
    France
    ====
    • Colin_Maybe
    • By Colin_Maybe 13th Jun 19, 2:21 PM
    • 4,626 Posts
    • 2,691 Thanks
    Colin_Maybe
    Good luck with that argument, Orange UK and T-Mobile UK ceased to exist in 2010 with EE paying a licence to Orange to use the Orange brand name until 2019.

    Orange does still exist, if the stalker wants to push his case.

    Orange S.A.
    78 Rue Olivier de Serres
    75015
    Paris
    France
    Originally posted by d123
    For the stalker, try 33 14444 2222 and ask for the CEO, Mr. St!phane Richard, I'm sure he'll talk to you...
    • Heng Leng
    • By Heng Leng 13th Jun 19, 2:47 PM
    • 4,849 Posts
    • 1,592 Thanks
    Heng Leng
    Good luck with that argument, Orange UK and T-Mobile UK ceased to exist in 2010 with EE paying a licence to Orange to use the Orange brand name until 2019.

    Orange does still exist, if the stalker wants to push his case.

    Orange S.A.
    78 Rue Olivier de Serres
    75015
    Paris
    France
    Originally posted by d123
    You are conflating branding with legal entities.

    T-Mobile UK is simply EE's former name.
    Orange UK also seems to be still operational with the same registered address.
    • d123
    • By d123 13th Jun 19, 3:03 PM
    • 8,055 Posts
    • 5,259 Thanks
    d123
    You are conflating branding with legal entities.

    Orange UK also seems to be still operational with the same registered address.
    Originally posted by Heng Leng
    Still operational? Your own link says:

    Nature of business (SIC)

    99999 - Dormant Company
    ====
    • acepaul
    • By acepaul 13th Jun 19, 4:54 PM
    • 26 Posts
    • 1 Thanks
    acepaul
    Thanks all

    Yeah “dormant “ not insolvent or dissolved
    • LeeUK
    • By LeeUK 13th Jun 19, 5:14 PM
    • 6,446 Posts
    • 2,974 Thanks
    LeeUK
    Good luck with that argument, Orange UK and T-Mobile UK ceased to exist in 2010 with EE paying a licence to Orange to use the Orange brand name until 2019.

    Orange does still exist, if the stalker wants to push his case.

    Orange S.A.
    78 Rue Olivier de Serres
    75015
    Paris
    France
    Originally posted by d123
    Going down the route of saying that Orange in the UK is a defunct business, would be like saying everyone who was an Orange UK customer before it was taken over by EE should have had their services cancelled too.

    And T-Mobile UK was still a brand in the UK in 2012 as I took out a contract with them back then.
    Last edited by LeeUK; 13-06-2019 at 5:16 PM.
    • d123
    • By d123 13th Jun 19, 8:45 PM
    • 8,055 Posts
    • 5,259 Thanks
    d123
    would be like saying everyone who was an Orange UK customer before it was taken over by EE should have had their services cancelled too.
    Originally posted by LeeUK
    That is exactly what is happening, I received (a few months ago) a letter from Orange/EE giving me the choice to move to EE or request a PAC for my Orange contract line, if I did neither the line was going to be cancelled, which they did about a month ago.
    ====
    • Heng Leng
    • By Heng Leng 15th Jun 19, 6:19 PM
    • 4,849 Posts
    • 1,592 Thanks
    Heng Leng
    Still operational? Your own link says:
    Originally posted by d123

    The important bit is further up the page

    Company status
    Active

    As I side note, I thought EE were offering 150 free sms per month for people migrating from Orange Out Here to EE PAYG?
    • acepaul
    • By acepaul 15th Jun 19, 6:28 PM
    • 26 Posts
    • 1 Thanks
    acepaul
    No not at all they refuse to even talk to me about it now
    • d123
    • By d123 15th Jun 19, 7:08 PM
    • 8,055 Posts
    • 5,259 Thanks
    d123
    No not at all they refuse to even talk to me about it now
    Originally posted by acepaul
    What do you expect after you started stalking and phoned EE staff at home?
    ====
    • Colin_Maybe
    • By Colin_Maybe 15th Jun 19, 7:09 PM
    • 4,626 Posts
    • 2,691 Thanks
    Colin_Maybe
    The important bit is further up the page

    Company status
    Active
    Originally posted by Heng Leng
    Apparently it isn't...
    Last edited by Colin_Maybe; 15-06-2019 at 7:13 PM.
    • acepaul
    • By acepaul 15th Jun 19, 8:55 PM
    • 26 Posts
    • 1 Thanks
    acepaul
    Like I care, public domain, it says on the form “public records”

    Yes active, if you do your research you find that OPCs were paid umpteen million for a license

    So they can afford 5 texts a day
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