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  • FIRST POST
    • missile
    • By missile 13th Oct 18, 2:51 PM
    • 9,829Posts
    • 4,952Thanks
    missile
    Hive hub no longer connects to phone
    • #1
    • 13th Oct 18, 2:51 PM
    Hive hub no longer connects to phone 13th Oct 18 at 2:51 PM
    Hi,

    I have had a hive hub for 2+ years to control my CH and HW.

    Until recently it was working well. Now I cannot connect to my iPhone or PC "unexpected error 82". I have checked on hive website but no mention of this error. Others have posted similar issues on the hive forum, but no solution has been posted. Any ideas what might be wrong?

    Many Thanks,
    Last edited by missile; 13-10-2018 at 3:23 PM.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home
Page 1
    • missile
    • By missile 13th Oct 18, 3:24 PM
    • 9,829 Posts
    • 4,952 Thanks
    missile
    • #2
    • 13th Oct 18, 3:24 PM
    • #2
    • 13th Oct 18, 3:24 PM
    Problem solved, I was trying to log in with wrong e mail address
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home
    • J B
    • By J B 13th Oct 18, 6:23 PM
    • 3,100 Posts
    • 1,114 Thanks
    J B
    • #3
    • 13th Oct 18, 6:23 PM
    • #3
    • 13th Oct 18, 6:23 PM
    In my experience, the Hive helpdesk is one of the most helpful teams I have ever dealt with - most bizarre with someone associated with British Gas


    Last Sunday I had forgotten to put the heating on in our holiday let for the incoming guests, and we were out for lunch

    Tried logging in on my hosts iPad but it wouldn't accept the password (which I knew to be correct)
    I phoned the very helpful Scottish team, who put it on for me without any hassle whatsoever.
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