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    • AmberJayneB93
    • By AmberJayneB93 13th Oct 18, 10:17 AM
    • 26Posts
    • 0Thanks
    Driving Instructor Refusing Refund
    • #1
    • 13th Oct 18, 10:17 AM
    Driving Instructor Refusing Refund 13th Oct 18 at 10:17 AM

    Iím not sure if this is the right place to post but I am hoping somebody could help me.

    Basically, myself and my partner was learning to drive. The instructor said that we would need around 30 lessons each and we paid in full for convenience (bank transfer). He began cancelling lessons last minute and one text I got just said ďcanít do today, got other plansĒ even though two days before he told me that heíd pick me up at 11:30...

    My partner ended up passing and Iím having a c-section in 31 days and heís made me feel extremely uncomfortable. Iíve got 6 lessons left and to be totally honest, I donít want to learn with him anymore. Iíd only ever done a parallel park 3 times. When I went to do it I was too far away from the curb and he pretended to shoot himself in the head.

    Heíd tell me I was doing things wrong but then next lesson when I did them how he told me previously, heíd tell me Iím still doing them wrong and basically change his mind constantly on what was right and wrong.

    He told me he was going to jump of a bridge after the lesson because I make him suicidle (although this will have been a joke, with a partner who suffers depression I didnít find it funny.)

    There was an alcoholic with a pram crossing the road and I was being weary of them because I didnít know if would step out infront of the car (he wasnít meant to cross) and the instructor joked and obviously didnít mean it ďjust hit him.Ē I said no thatís disgusting. He said well itís one waste of space out the world. I said but his son has done nothing wrong and his reply was ďwell he will turn out like his parents.Ē And it made me feel really uncomfortable.

    He said to my partner ďtreat a curb like an underage school girl. You can brush past it but your not allowed to mount it.Ē

    Basically things kept being said and at one point I snapped and said I couldnít cope with how he was making me feel. Even when I did things right he would try and tell me I did it wrong. My last lesson I had with him he told me I did a bay park wrong. Slammed open his door and then realised I was in perfect but the car behind me and to the side was actually pulled too far forwards and had to eat his words.

    Anyway. I told him I didnít feel comfortable with him anymore and requested a refund. I canít even give the lessons to my partner because heís already passed. Now for 10 lessons itís £225 (should be £250)

    So I said I donít mind you obviously keeping the lesson that would have been free and just refunding the five but itís a lot to loose out on and I donít want to stress myself out being in a car with someone I donít feel comfortable with.

    He replied ďsorry, I donít refund block bookings. Iíll hold your lessons till Christmas though.Ē

    Knowing that I wonít even be able to drive at Christmas as Iíll have had a c-section 3/4 weeks prior...

    Sorry for the ramble I just wanted to explain as much as I could. I just wondered if Iím entitled to my money back or can he get away with keeping it.
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    • seatbeltnoob
    • By seatbeltnoob 13th Oct 18, 2:12 PM
    • 539 Posts
    • 126 Thanks
    just take the lessons and have your partner sit in as moral support. Complain to the drivers instructors government body (whoever they may be) about his lewed and inapropriate jokes.

    No idea why anyone would pay up front for all these lessons, the discount isn't even great. he's taken your money, spent it all and now he's just biding his time waiting for you to redeem all your lessons.
    • Herzlos
    • By Herzlos 13th Oct 18, 3:40 PM
    • 9,566 Posts
    • 8,993 Thanks
    Legally you can't get a refund if he doesn't volunteer it.

    So you're stuck with taking the lessons (and have someone sit in or record it yourself), or transferring the lessons over. Will he do the pass plus course with your partner?
    • Scrapit
    • By Scrapit 13th Oct 18, 5:56 PM
    • 498 Posts
    • 159 Thanks
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