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  • FIRST POST
    • kaz wright
    • By kaz wright 13th Oct 18, 10:11 AM
    • 4Posts
    • 0Thanks
    kaz wright
    Refund on Unused Car Parts
    • #1
    • 13th Oct 18, 10:11 AM
    Refund on Unused Car Parts 13th Oct 18 at 10:11 AM
    Resolution found ....
    Last edited by kaz wright; 13-10-2018 at 1:48 PM.
Page 1
    • loskie
    • By loskie 13th Oct 18, 10:17 AM
    • 1,431 Posts
    • 848 Thanks
    loskie
    • #2
    • 13th Oct 18, 10:17 AM
    • #2
    • 13th Oct 18, 10:17 AM
    instead of a space saver or steel wheel sound like he may have bought an alloy one.

    He has no rights to a refund, if his new car was from the same dealer that was the time to negotiate as a matter of goodwill only. He can always ask the dealer though but be prepared and gracious if no is their answer.

    Best bet to sell it on Ebay and cut your losses.
    • Jonesya
    • By Jonesya 13th Oct 18, 10:20 AM
    • 1,542 Posts
    • 946 Thanks
    Jonesya
    • #3
    • 13th Oct 18, 10:20 AM
    • #3
    • 13th Oct 18, 10:20 AM
    Does he need a normal spare for, and will it fit the new hyundai - could he keep it?

    Obvious thing but where did he buy it from - ask them if they'll take it back and refund? If he's buying all this from one Hyundai dealer I'd play on the goodwill.

    And if he's looking for a full size/speed spare for the new Hyundai, give him a hand and look on Ebay for a used wheel rim or buy a new, steel wheel, from an online type shop - you should be able to get one for 40 - 100.

    700 for a wheel is super expensive.
    • kaz wright
    • By kaz wright 13th Oct 18, 10:28 AM
    • 4 Posts
    • 0 Thanks
    kaz wright
    • #4
    • 13th Oct 18, 10:28 AM
    • #4
    • 13th Oct 18, 10:28 AM
    all bought from the same dealer ... according to my father , when they did the part exchange the dealer didn't seem interested in taking the wheel,
    Last edited by kaz wright; 13-10-2018 at 1:47 PM.
    • Jonesya
    • By Jonesya 13th Oct 18, 10:32 AM
    • 1,542 Posts
    • 946 Thanks
    Jonesya
    • #5
    • 13th Oct 18, 10:32 AM
    • #5
    • 13th Oct 18, 10:32 AM
    all bought from the same dealer ... according to my father , when they did the part exchange the dealer didn't seem interested in taking the wheel,
    I wish I'd known what he was doing before, rather than after the fact ..
    Originally posted by kaz wright
    Can you get the receipts and see how much they spent on these cars - you could pay the dealership a visit on a busy Saturday afternoon and kick-up a stink...... "My father has bought two cars from you, he's spent over XXX, he's a frail 80+ year old and you charged him over 700 (??) for a wheel that he can't use...."
    • loskie
    • By loskie 13th Oct 18, 10:44 AM
    • 1,431 Posts
    • 848 Thanks
    loskie
    • #6
    • 13th Oct 18, 10:44 AM
    • #6
    • 13th Oct 18, 10:44 AM
    https://www.4x4tyres.co.uk/16-x-7-tuff-torque-modular-steel-black-et30_s165114tgblkmo30?chassis=1208&vehicle=Hyundai %20Santa%20Fe%202012%20-%202018

    New: 50 for a wheel another 110 or so for a decent tyre
    • AdrianC
    • By AdrianC 13th Oct 18, 10:49 AM
    • 19,751 Posts
    • 18,338 Thanks
    AdrianC
    • #7
    • 13th Oct 18, 10:49 AM
    • #7
    • 13th Oct 18, 10:49 AM
    Can you get the receipts and see how much they spent on these cars - you could pay the dealership a visit on a busy Saturday afternoon and kick-up a stink...... "My father has bought two cars from you, he's spent over XXX, he's a frail 80+ year old and you charged him over 700 (??) for a wheel that he can't use...."
    Originally posted by Jonesya
    Except that's simply not true.

    He bought a car, and bought a spare wheel that fitted it.
    Months later, he changed the car... but kept that spare wheel, even though it was no longer any use to him.

    That's hardly the dealer's fault, is it?

    He had the peace-of-mind of having a spare available while he was driving that first car. The spare did the job it was bought for.

    Quite why he bought a 700 alloy is another question.
    https://www.ebay.co.uk/itm/162165709221
    • debtdebt
    • By debtdebt 13th Oct 18, 12:40 PM
    • 672 Posts
    • 433 Thanks
    debtdebt
    • #8
    • 13th Oct 18, 12:40 PM
    • #8
    • 13th Oct 18, 12:40 PM
    Can you get the receipts and see how much they spent on these cars - you could pay the dealership a visit on a busy Saturday afternoon and kick-up a stink...... "My father has bought two cars from you, he's spent over XXX, he's a frail 80+ year old and you charged him over 700 (??) for a wheel that he can't use...."
    Originally posted by Jonesya
    It's not the dealer's fault he can't use it. He sold the car for which it was intended.

    The dealer have no obligation to refund for a part that was sold over 9 months ago and is no longer wanted by the buyer.
    • tonyh66
    • By tonyh66 13th Oct 18, 12:47 PM
    • 1,293 Posts
    • 899 Thanks
    tonyh66
    • #9
    • 13th Oct 18, 12:47 PM
    • #9
    • 13th Oct 18, 12:47 PM
    It's not the dealer's fault he can't use it. He sold the car for which it was intended.

    The dealer have no obligation to refund for a part that was sold over 9 months ago and is no longer wanted by the buyer.
    Originally posted by debtdebt
    dealer probably sold doddery old guy nice shine alloy as a spare to match alloys already on car, but surely not........
    • debtdebt
    • By debtdebt 13th Oct 18, 12:51 PM
    • 672 Posts
    • 433 Thanks
    debtdebt
    If doddery old guy doesn't have the mental capacity to hold his own in a normal consumer transaction, surely he shouldn't be on the road and be a mortal risk to other road users??!!
    • stukno
    • By stukno 13th Oct 18, 12:55 PM
    • 19 Posts
    • 11 Thanks
    stukno
    I would be inclined to check on the correct price of the wheel/tyre that he bought. Did he get his leg lifted at the time of the original purchase?
    If so, you have a cause to go back to the dealer. If not ebay is the answer but expect a big loss
    • kaz wright
    • By kaz wright 13th Oct 18, 1:48 PM
    • 4 Posts
    • 0 Thanks
    kaz wright
    RESOLVED

    Thanks
    • tonyh66
    • By tonyh66 13th Oct 18, 7:50 PM
    • 1,293 Posts
    • 899 Thanks
    tonyh66
    RESOLVED

    Thanks
    Originally posted by kaz wright
    How it was would be a better answer.
    • LadyDee
    • By LadyDee 14th Oct 18, 6:32 PM
    • 3,344 Posts
    • 3,504 Thanks
    LadyDee
    How it was would be a better answer.
    Originally posted by tonyh66
    Even better would be the original question. So rude after people have given advice!
    • AdrianC
    • By AdrianC 14th Oct 18, 6:55 PM
    • 19,751 Posts
    • 18,338 Thanks
    AdrianC
    I always read a flounce-and-delete like this as "But that wasn't the answer I wanted."
    • Jackmydad
    • By Jackmydad 14th Oct 18, 7:40 PM
    • 4,823 Posts
    • 15,833 Thanks
    Jackmydad
    That's the problem with unlimited editing.
    Best thing is for somebody to quote new posters.
    • forgotmyname
    • By forgotmyname 15th Oct 18, 10:49 AM
    • 28,224 Posts
    • 11,478 Thanks
    forgotmyname
    Reminds me of the one where the guy bought a brand new spare for his Morris Eight and carried the spare over to his new cars and eventually actually needed it but the breakdown guy said there is no way a Morris Eight wheel will fit your Fiesta.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • AdrianC
    • By AdrianC 15th Oct 18, 10:56 AM
    • 19,751 Posts
    • 18,338 Thanks
    AdrianC
    Reminds me of the one where the guy bought a brand new spare for his Morris Eight and carried the spare over to his new cars and eventually actually needed it but the breakdown guy said there is no way a Morris Eight wheel will fit your Fiesta.
    Originally posted by forgotmyname
    ...and a 50yo tyre is no use anyway.
    • caprikid1
    • By caprikid1 15th Oct 18, 11:06 AM
    • 695 Posts
    • 677 Thanks
    caprikid1
    "...and a 50yo tyre is no use anyway. "


    Although correct in the vast majority of cases, if correctly stored and I believe a 50 year old tyre can be usable. Not sure how long they are good for once put into action and not sure I would be happy.
    • Jackmydad
    • By Jackmydad 15th Oct 18, 11:35 AM
    • 4,823 Posts
    • 15,833 Thanks
    Jackmydad
    I'm just imagining a Fiesta on four 26 inch wire wheels.
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