Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Jake Jake
    • By Jake Jake 13th Oct 18, 9:51 AM
    • 17Posts
    • 9Thanks
    Jake Jake
    PE 10mins overstay on 30mins max stay!!!
    • #1
    • 13th Oct 18, 9:51 AM
    PE 10mins overstay on 30mins max stay!!! 13th Oct 18 at 9:51 AM
    Hi Guys,


    I am newbie here and i need some advice and help with my Parking Charge Notice from Parking Eye. Keeper received letter last week for an alleged contravention of ‘BREACH OF THE TERMS AND CONDITIONS OF USE’’ at the car park. Allegedly car overstayed 30 minutes max stay time for 10 mins. On the way out exit was blocked by a van and a big lorry (delivery for xxxxx) How to appeal to PE??? There's a time to xx/xx to paid discounted rate, however surely they didn't take in consideration Grace Period or the fact that driver was blocked by delivery on the exit.



    What schould i do next? Please advice?


    Any help will be much appreciated
    Last edited by Jake Jake; 02-11-2018 at 2:44 PM. Reason: Too much information about who was driving vehicle
Page 1
    • elsien
    • By elsien 13th Oct 18, 9:53 AM
    • 17,771 Posts
    • 45,103 Thanks
    elsien
    • #2
    • 13th Oct 18, 9:53 AM
    • #2
    • 13th Oct 18, 9:53 AM
    Have you read the information for newbies? That should answer your question.

    https://forums.moneysavingexpert.com/showthread.php?t=4816822
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • beamerguy
    • By beamerguy 13th Oct 18, 10:07 AM
    • 9,684 Posts
    • 12,741 Thanks
    beamerguy
    • #3
    • 13th Oct 18, 10:07 AM
    • #3
    • 13th Oct 18, 10:07 AM
    Hi Guys,


    I am newbie here and i need some advice and help with my Parking Charge Notice from Parking Eye. I have received letter last week for an alleged contravention of ‘BREACH OF THE TERMS AND CONDITIONS OF USE’’ at the Harlow Exchange car park. I have overstayed 30 minutes max stay time for 10 mins. On the way out exit was blocked by a van and a big lorry ( i guess delivery for Toby Carvery) How do i appeal to PE???
    I got time till 17/10 to paid discounted rate, however surely they didn't take in consideration Grace Period or the fact that i was blocked by delivery on the exit.



    What schould i do next? Please advice?


    Any help will be much appreciated
    Originally posted by Jake Jake
    Parking Eye of late has been ignoring grace periods and
    it's their "not accurate" ANPR every time

    YES, you do have a grace period and that must include
    being unable to exit the car park

    Have a word with Toby and find out their delivery times
    then appeal to PE and highlight the grace period and
    the obstruction.

    If PE fail to observe the grace period then you must
    complain to the BPA for investigation

    Steve Clark aos@britishparking.co.uk
    OR .. steve.c@britishparking.co.uk
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Quentin
    • By Quentin 13th Oct 18, 10:10 AM
    • 38,008 Posts
    • 22,104 Thanks
    Quentin
    • #4
    • 13th Oct 18, 10:10 AM
    • #4
    • 13th Oct 18, 10:10 AM
    Throughout here you are advised never to reveal who was driving

    You need to edit your post to remove details of who was driving

    The Ppcs monitor this forum and can use your posts against you
    • Jake Jake
    • By Jake Jake 13th Oct 18, 11:00 AM
    • 17 Posts
    • 9 Thanks
    Jake Jake
    • #5
    • 13th Oct 18, 11:00 AM
    • #5
    • 13th Oct 18, 11:00 AM
    I have spoken to Toby's Duty Manager and unfortunately there were unable to provide me with delivery times due to security reasons. I'ill definitley mention grace period and obstruction anyway...
    • Ralph-y
    • By Ralph-y 13th Oct 18, 11:32 AM
    • 2,884 Posts
    • 3,624 Thanks
    Ralph-y
    • #6
    • 13th Oct 18, 11:32 AM
    • #6
    • 13th Oct 18, 11:32 AM
    tell the said 'Toby' manager that if this goes to court then he/she will asked for a 'witness statement of truth' ... might just concentrate the mind .....


    keep reading up and follow the good advice above


    Ralph
    • Guys Dad
    • By Guys Dad 13th Oct 18, 11:50 AM
    • 10,702 Posts
    • 10,087 Thanks
    Guys Dad
    • #7
    • 13th Oct 18, 11:50 AM
    • #7
    • 13th Oct 18, 11:50 AM
    It is not security if you ask for time of delivery for the date in question as it was in the past. Assure him you are not Marty McFly.
    • Jake Jake
    • By Jake Jake 16th Oct 18, 6:02 PM
    • 17 Posts
    • 9 Thanks
    Jake Jake
    • #8
    • 16th Oct 18, 6:02 PM
    • #8
    • 16th Oct 18, 6:02 PM
    It turns out it wasn't Toby delivery.... It could be some lost sheep ;-))
    • Jake Jake
    • By Jake Jake 29th Oct 18, 8:34 AM
    • 17 Posts
    • 9 Thanks
    Jake Jake
    • #9
    • 29th Oct 18, 8:34 AM
    • #9
    • 29th Oct 18, 8:34 AM
    Two weeks after first PCN i have received a second one, exactly the same one. Is that what Parking Eye do?
    • beamerguy
    • By beamerguy 29th Oct 18, 8:38 AM
    • 9,684 Posts
    • 12,741 Thanks
    beamerguy
    Two weeks after first PCN i have received a second one, exactly the same one. Is that what Parking Eye do?
    Originally posted by Jake Jake
    When you say its exactly the same, does it give the same date, same times etc ..... or is this a new ticket
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • peter_the_piper
    • By peter_the_piper 29th Oct 18, 8:46 AM
    • 26,518 Posts
    • 36,113 Thanks
    peter_the_piper
    You still say who was driving at the end of the first post.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
    • Coupon-mad
    • By Coupon-mad 29th Oct 18, 10:17 AM
    • 64,896 Posts
    • 77,471 Thanks
    Coupon-mad
    Two weeks after first PCN i have received a second one, exactly the same one. Is that what Parking Eye do?
    Originally posted by Jake Jake
    Clearly yes... it's headed REMINDER which gives you a clue it's not a new one!
    • The Deep
    • By The Deep 29th Oct 18, 10:25 AM
    • 11,004 Posts
    • 10,969 Thanks
    The Deep
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed in the house as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week, hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
    • Jake Jake
    • By Jake Jake 2nd Nov 18, 2:42 PM
    • 17 Posts
    • 9 Thanks
    Jake Jake
    It's the same one - same time and date, surley reminder tho
    • Coupon-mad
    • By Coupon-mad 2nd Nov 18, 3:34 PM
    • 64,896 Posts
    • 77,471 Thanks
    Coupon-mad
    Like everyone gets.
    • Jake Jake
    • By Jake Jake 2nd Nov 18, 3:59 PM
    • 17 Posts
    • 9 Thanks
    Jake Jake
    I have appealed to Parking Eye using template. It's been weeks and still no response. Waiting for popla code or cancellation which is less likely. So far would like to thank everyone for replies and tips
    • Jake Jake
    • By Jake Jake 13th Nov 18, 10:07 AM
    • 17 Posts
    • 9 Thanks
    Jake Jake
    Finally recieved an email from PE and decision has been unsuccessful. I am about to start building my defence. Initial appeal with request of all photos, images of signage and explanation of allegation. None of the requested information was supplied. Does anybody knows how much time i have to appeal to POPLA???
    Last edited by Jake Jake; 13-11-2018 at 10:12 AM. Reason: spelling mistake
    • Umkomaas
    • By Umkomaas 13th Nov 18, 10:12 AM
    • 20,640 Posts
    • 32,549 Thanks
    Umkomaas
    Does anybody knows how much time i have to appeal to POPLA???
    Have you checked the NEWBIES FAQ sticky, post #3? What about the POPLA website? Does the PE rejection letter with your POPLA Code not tell you how long you have?

    Effectively you have around 32 days from the date of the rejection letter (although officially it is 28 days).

    The NEWBIES FAQ sticky, post #3 will now guide you through putting together an effective POPLA appeal.
    Please note, we are not a legal, residential or credit advice forum, rather one that helps motorists fight private parking charges, primarily at the 'front-end' of the process.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Quentin
    • By Quentin 13th Nov 18, 10:14 AM
    • 38,008 Posts
    • 22,104 Thanks
    Quentin
    Too soon to be preparing a defence

    Concentrate on popla

    Should you need to prepare a defence it won't be needed for months
    • Fruitcake
    • By Fruitcake 13th Nov 18, 10:17 AM
    • 38,039 Posts
    • 85,376 Thanks
    Fruitcake
    PoPLA codes last 32 days, but there is no advantage in leaving it to the last minute.

    Use all the template appeal points available to you from post 3 of the NEWBIES, Grace Periods being point 1, and Frustration of Contract (because the driver was prevented from leaving) as point 2, then all the usual points after that.

    What happened when you asked the landowner/carvery manager to cancel this?

    What happened when you complained to Steve Clark as advised by C-m?

    Have you complained to your MP yet about this unregulated scam as advised by T D?
    Last edited by Fruitcake; 13-11-2018 at 10:29 AM.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,645Posts Today

6,991Users online

Martin's Twitter