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  • FIRST POST
    • Jake Jake
    • By Jake Jake 13th Oct 18, 9:51 AM
    • 3Posts
    • 1Thanks
    Jake Jake
    PE 10mins overstay on 30mins max stay!!!
    • #1
    • 13th Oct 18, 9:51 AM
    PE 10mins overstay on 30mins max stay!!! 13th Oct 18 at 9:51 AM
    Hi Guys,


    I am newbie here and i need some advice and help with my Parking Charge Notice from Parking Eye. Keeper received letter last week for an alleged contravention of ‘BREACH OF THE TERMS AND CONDITIONS OF USE’’ at the car park. Allegedly car verstayed 30 minutes max stay time for 10 mins. On the way out exit was blocked by a van and a big lorry (delivery for xxxxx) How to appeal to PE??? There's a time to 17/10 to paid discounted rate, however surely they didn't take in consideration Grace Period or the fact that i was blocked by delivery on the exit.



    What schould i do next? Please advice?


    Any help will be much appreciated
    Last edited by Jake Jake; 14-10-2018 at 4:22 PM. Reason: Too much information about who was driving vehicle
Page 1
    • elsien
    • By elsien 13th Oct 18, 9:53 AM
    • 17,419 Posts
    • 43,930 Thanks
    elsien
    • #2
    • 13th Oct 18, 9:53 AM
    • #2
    • 13th Oct 18, 9:53 AM
    Have you read the information for newbies? That should answer your question.

    https://forums.moneysavingexpert.com/showthread.php?t=4816822
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • beamerguy
    • By beamerguy 13th Oct 18, 10:07 AM
    • 8,910 Posts
    • 11,750 Thanks
    beamerguy
    • #3
    • 13th Oct 18, 10:07 AM
    • #3
    • 13th Oct 18, 10:07 AM
    Hi Guys,


    I am newbie here and i need some advice and help with my Parking Charge Notice from Parking Eye. I have received letter last week for an alleged contravention of ‘BREACH OF THE TERMS AND CONDITIONS OF USE’’ at the Harlow Exchange car park. I have overstayed 30 minutes max stay time for 10 mins. On the way out exit was blocked by a van and a big lorry ( i guess delivery for Toby Carvery) How do i appeal to PE???
    I got time till 17/10 to paid discounted rate, however surely they didn't take in consideration Grace Period or the fact that i was blocked by delivery on the exit.



    What schould i do next? Please advice?


    Any help will be much appreciated
    Originally posted by Jake Jake
    Parking Eye of late has been ignoring grace periods and
    it's their "not accurate" ANPR every time

    YES, you do have a grace period and that must include
    being unable to exit the car park

    Have a word with Toby and find out their delivery times
    then appeal to PE and highlight the grace period and
    the obstruction.

    If PE fail to observe the grace period then you must
    complain to the BPA for investigation

    Steve Clark aos@britishparking.co.uk
    OR .. steve.c@britishparking.co.uk
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Quentin
    • By Quentin 13th Oct 18, 10:10 AM
    • 37,527 Posts
    • 21,738 Thanks
    Quentin
    • #4
    • 13th Oct 18, 10:10 AM
    • #4
    • 13th Oct 18, 10:10 AM
    Throughout here you are advised never to reveal who was driving

    You need to edit your post to remove details of who was driving

    The Ppcs monitor this forum and can use your posts against you
    • Jake Jake
    • By Jake Jake 13th Oct 18, 11:00 AM
    • 3 Posts
    • 1 Thanks
    Jake Jake
    • #5
    • 13th Oct 18, 11:00 AM
    • #5
    • 13th Oct 18, 11:00 AM
    I have spoken to Toby's Duty Manager and unfortunately there were unable to provide me with delivery times due to security reasons. I'ill definitley mention grace period and obstruction anyway...
    • Ralph-y
    • By Ralph-y 13th Oct 18, 11:32 AM
    • 2,833 Posts
    • 3,559 Thanks
    Ralph-y
    • #6
    • 13th Oct 18, 11:32 AM
    • #6
    • 13th Oct 18, 11:32 AM
    tell the said 'Toby' manager that if this goes to court then he/she will asked for a 'witness statement of truth' ... might just concentrate the mind .....


    keep reading up and follow the good advice above


    Ralph
    • Guys Dad
    • By Guys Dad 13th Oct 18, 11:50 AM
    • 10,624 Posts
    • 9,979 Thanks
    Guys Dad
    • #7
    • 13th Oct 18, 11:50 AM
    • #7
    • 13th Oct 18, 11:50 AM
    It is not security if you ask for time of delivery for the date in question as it was in the past. Assure him you are not Marty McFly.
    • Jake Jake
    • By Jake Jake 16th Oct 18, 6:02 PM
    • 3 Posts
    • 1 Thanks
    Jake Jake
    • #8
    • 16th Oct 18, 6:02 PM
    • #8
    • 16th Oct 18, 6:02 PM
    It turns out it wasn't Toby delivery.... It could be some lost sheep ;-))
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