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  • FIRST POST
    • MSE Sarah
    • By MSE Sarah 12th Oct 18, 4:23 PM
    • 162Posts
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    MSE Sarah
    0 WOW
    Sainsbury's to run Nectar 'double-up' promo next month - MSE News
    • #1
    • 12th Oct 18, 4:23 PM
    0 WOW
    Sainsbury's to run Nectar 'double-up' promo next month - MSE News 12th Oct 18 at 4:23 PM
    If you've a stash of Nectar points, you may want to hold off spending them until next month – as Sainsbury's has announced it will run its next 'double-up' event in mid-November ...

    Read the full story:
    'Sainsbury's to run Nectar 'double-up' promo next month'

    Click reply below to discuss. If you haven’t already, join the forum to reply.
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Page 1
    • MrsEvs09
    • By MrsEvs09 13th Oct 18, 8:27 AM
    • 3 Posts
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    MrsEvs09
    • #2
    • 13th Oct 18, 8:27 AM
    • #2
    • 13th Oct 18, 8:27 AM
    Does anyone know if you can exchange for a voucher in one category, then go back the next day and get another for the same category?
    • DCFC79
    • By DCFC79 13th Oct 18, 8:39 AM
    • 33,151 Posts
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    DCFC79
    • #3
    • 13th Oct 18, 8:39 AM
    • #3
    • 13th Oct 18, 8:39 AM
    Does anyone know if you can exchange for a voucher in one category, then go back the next day and get another for the same category?
    Originally posted by MrsEvs09
    I dont think it works like that, you double up x amount of vouchers to use as you wish on the categories stated.

    Ask Nectar.
    • michaels
    • By michaels 13th Oct 18, 8:58 AM
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    michaels
    • #4
    • 13th Oct 18, 8:58 AM
    • #4
    • 13th Oct 18, 8:58 AM
    Does anyone know if you can exchange for a voucher in one category, then go back the next day and get another for the same category?
    Originally posted by MrsEvs09
    In the past the t&c have very clearly stated on e voucher per category and also one per transaction - so no half price large screen TVs or games consoles
    Cool heads and compromise
    • The K Man
    • By The K Man 13th Oct 18, 12:09 PM
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    The K Man
    • #5
    • 13th Oct 18, 12:09 PM
    • #5
    • 13th Oct 18, 12:09 PM
    Yes you can. I have always done this. You can't spend the vouchers together in one transaction though.
    • The K Man
    • By The K Man 13th Oct 18, 12:14 PM
    • 14 Posts
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    The K Man
    • #6
    • 13th Oct 18, 12:14 PM
    • #6
    • 13th Oct 18, 12:14 PM
    In the past the t&c have very clearly stated on e voucher per category and also one per transaction - so no half price large screen TVs or games consoles
    Originally posted by michaels
    That might be the terms and conditions but there is nothing to stop you actually getting more than one voucher for the same category. They have no means to check and stop you. You just can't use the vouchers together in the same transaction. I have spoken to Sainsbury's staff about it before and they have said loads of people do it
    • MrsEvs09
    • By MrsEvs09 14th Oct 18, 1:33 PM
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    MrsEvs09
    • #7
    • 14th Oct 18, 1:33 PM
    • #7
    • 14th Oct 18, 1:33 PM
    I’m going to give that a go then. Thanks The K Man
    • MSE Sarah
    • By MSE Sarah 16th Oct 18, 3:45 PM
    • 162 Posts
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    MSE Sarah
    • #8
    • 16th Oct 18, 3:45 PM
    • #8
    • 16th Oct 18, 3:45 PM
    Does anyone know if you can exchange for a voucher in one category, then go back the next day and get another for the same category?
    Originally posted by MrsEvs09
    We've just added this update into the story:

    Sainsbury's has today confirmed (16 October) that for the first time, you can spend up to 200 double-up vouchers in ANY of the 11 selected categories. You don't have to choose a category in advance, as in previous years.
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    • michaels
    • By michaels 16th Oct 18, 11:02 PM
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    michaels
    • #9
    • 16th Oct 18, 11:02 PM
    • #9
    • 16th Oct 18, 11:02 PM
    We've just added this update into the story:

    Sainsbury's has today confirmed (16 October) that for the first time, you can spend up to 200 double-up vouchers in ANY of the 11 selected categories. You don't have to choose a category in advance, as in previous years.
    Originally posted by MSE Sarah
    Is it still 1 voucher per transaction or can you buy a 200 quid product using 4 50 vouchers?

    What is the usual returns policy? Do you get points back at the normal value?
    Cool heads and compromise
    • cosmos2
    • By cosmos2 29th Oct 18, 2:35 PM
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    cosmos2
    Article says it'll start on the 29th. Logging in today - and there's nothing there about doubling up.

    How do you do it? is there a special link?
    • I luv cats
    • By I luv cats 30th Oct 18, 11:27 AM
    • 14,001 Posts
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    I luv cats
    Article says it'll start on the 29th. Logging in today - and there's nothing there about doubling up.

    How do you do it? is there a special link?
    Originally posted by cosmos2
    https://www.nectar.com/brands/sainsburys-double-up
    • deejaybee
    • By deejaybee 31st Oct 18, 8:41 PM
    • 429 Posts
    • 94 Thanks
    deejaybee
    We've just added this update into the story:

    Sainsbury's has today confirmed (16 October) that for the first time, you can spend up to 200 double-up vouchers in ANY of the 11 selected categories. You don't have to choose a category in advance, as in previous years.
    Originally posted by MSE Sarah

    My OH picked up a Double-Up leaflet today.


    Reading the T&C


    (14) Only 200 worth of Nectar Double Up vouchers will be issued per Nectar Card during the promotional period.

    Thats disappointing as i have 165 worth of nectar points and was planning to double-up all of them
    • johnathan45
    • By johnathan45 5th Nov 18, 11:50 AM
    • 34 Posts
    • 10 Thanks
    johnathan45
    There seems to be quite a lot of issues with this years double up event:

    1. The T&C page hasn't been updated to 2018. It still shows last year's stuff. A couple of links on Sainsbury's website were not working at all.
    2. The link for actually doubling it up online wasn't well advertised.
    3. When I finally managed to do it online, I was only sent vouchers for half the points. I redeemed 20,000 points and got vouchers for 100 posted to me.
    4. When I tried to contact Nectar, I was on the chat waiting list number 80! Took about 45 minutes and they said they are aware of this issue and will send me the remaining 100 vouchers before the event.
    • IM
    • By IM 5th Nov 18, 11:53 AM
    • 334 Posts
    • 40 Thanks
    IM
    Morning all.

    Am I missing something here, or have Sainsos/Nectar messed up...?

    I ordered two 50 vouchers and 10,000 Nectar points were deducted from my account - see copy 'n' paste from confirmation email below....

    Reward Details
    Reward Supplier Sainsbury's
    Reward 50 voucher
    Quantity required 2
    Points required 10,000
    Total Points spent 10,000


    However, the letter which arrived in the post at the weekend only has one 50 voucher.

    Would they send them out separately? Certainly the way the letter is formatted/printed suggests that there is space for up to 6 perforated vouchers.

    Given the small window to spend the vouchers, I don't just want to wait for Postman Pat to deliver the second voucher.
    • johnathan45
    • By johnathan45 5th Nov 18, 1:04 PM
    • 34 Posts
    • 10 Thanks
    johnathan45
    [QUOTE=IM;75008015]Morning all.

    Am I missing something here, or have Sainsos/Nectar messed up...?

    Same thing happened to me. They have messed it up and they are currently bombarded with calls and chats.
    • saintscouple
    • By saintscouple 5th Nov 18, 9:16 PM
    • 3,899 Posts
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    saintscouple
    I received this email today - the vouchers i ordered on 30th October haven't arrived yet.

    • IM
    • By IM 6th Nov 18, 8:39 AM
    • 334 Posts
    • 40 Thanks
    IM
    I received this email today - the vouchers i ordered on 30th October haven't arrived yet.

    Originally posted by saintscouple
    Is that none at all that you've had - or just some, like me?
    • IM
    • By IM 6th Nov 18, 1:04 PM
    • 334 Posts
    • 40 Thanks
    IM
    Thought I'd try a live chat to at least make sure the mistake is logged - but there was a 7 minute wait, and I'm supposed to be working.

    Do we think there's actually a need to contact them, or if I were to eventually get through, would it be a case of "Yes we know and you're on the list to get sorted. If people stopped contacting us to tell us, we'd have time to fix the issue and get your missing vouchers out"?
    • saintscouple
    • By saintscouple 6th Nov 18, 3:09 PM
    • 3,899 Posts
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    saintscouple
    Is that none at all that you've had - or just some, like me?
    Originally posted by IM
    None at all.
    • saintscouple
    • By saintscouple 6th Nov 18, 3:31 PM
    • 3,899 Posts
    • 2,933 Thanks
    saintscouple
    Just been on live-chat.

    Varun Bhola: There is a delay with the vouchers but you will get them before 11/11/2018

    Varun Bhola: Please don't worry; you will certainly get them and if you don't get by 11/11/2018, our team will certainly do something regarding this for sure.

    Varun Bhola: Either you will be awarded the voucher or the points would be refunded.
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