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  • FIRST POST
    • ITGuy90
    • By ITGuy90 11th Oct 18, 5:17 PM
    • 81Posts
    • 15Thanks
    ITGuy90
    Parking Ticket for accidentally overstaying
    • #1
    • 11th Oct 18, 5:17 PM
    Parking Ticket for accidentally overstaying 11th Oct 18 at 5:17 PM
    Hi,
    I have a letter regarding staying at a car park over the period of time paid for and I am wondering what the best and most polite way to tell them to shove it is, or can I ignore it now I'm not sure on the current advice? I remember last time something like this happened I was able to fight it successfully due to insufficient signage and that time I didn't even buy a ticket.


    This time however I had purchased a parking ticket and

    1. I was at a medical appointment and I paid for 2 hours (far more than enough time than I expected to take).

    2. It was out of my control that I was delayed and it's extremely unfair to be bundled with a "fine" for overstaying by about 25 minutes.



    I have an image I can show of the letter to show if someone could kindly help me to upload it?
Page 1
    • KeithP
    • By KeithP 11th Oct 18, 5:22 PM
    • 11,278 Posts
    • 11,833 Thanks
    KeithP
    • #2
    • 11th Oct 18, 5:22 PM
    • #2
    • 11th Oct 18, 5:22 PM
    Send the blue template appeal you can find in post #1 of the NEWBIES FAQ sticky thread.

    Send it unchanged - no alterations or additions necessary.

    Send it as the keeper.

    Was this at a hospital, or perhaps a doctor's surgery?

    Who is the parking company?
    .
    • ITGuy90
    • By ITGuy90 11th Oct 18, 5:44 PM
    • 81 Posts
    • 15 Thanks
    ITGuy90
    • #3
    • 11th Oct 18, 5:44 PM
    • #3
    • 11th Oct 18, 5:44 PM
    Hi
    Thanks for the rapid response!

    Can I send that by email?

    The company is Euro Car Parks. It was around the corner from the appointment, not actually part of the facility but closest to it.
    • KeithP
    • By KeithP 11th Oct 18, 5:48 PM
    • 11,278 Posts
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    KeithP
    • #4
    • 11th Oct 18, 5:48 PM
    • #4
    • 11th Oct 18, 5:48 PM
    If ECP's appeal process allows email appeals, send it by email.
    Do they allow appeals via their website - that's best?
    Read the PCN to find out.
    .
    • ITGuy90
    • By ITGuy90 11th Oct 18, 5:58 PM
    • 81 Posts
    • 15 Thanks
    ITGuy90
    • #5
    • 11th Oct 18, 5:58 PM
    • #5
    • 11th Oct 18, 5:58 PM
    If ECP's appeal process allows email appeals, send it by email.
    Do they allow appeals via their website - that's best?
    Read the PCN to find out.
    Originally posted by KeithP

    Iíll have another look do I need to post a copy of the PCN here?
    • ITGuy90
    • By ITGuy90 12th Oct 18, 3:50 PM
    • 81 Posts
    • 15 Thanks
    ITGuy90
    • #6
    • 12th Oct 18, 3:50 PM
    • #6
    • 12th Oct 18, 3:50 PM
    So I know, it's this one I need?:




    Re PCN number:

    I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement. There will be no admissions as to who was driving and no assumptions can be drawn.

    Since your PCN is a vague template, I require all photos taken, a clear image of the signage and an explanation of the allegation (e.g. if you have identified a wrong VRN input at a machine, say so, and explain why your Data Protection Officer has not simply rectified it, rather than trying to punish a driver for a matter where there is nothing to deter).

    I will be making a formal complaint about your predatory conduct to your client landowner and to my MP, appraising all parties of the debate where Parliament agreed: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''. Firms of your ilk were unanimously condemned as operating an 'outrageous scam' (Hansard 2.2.18). The BPA & IPC were heavily criticised; hardly surprising for an industry where so-called AOS members admit to letting victims 'futilely go through the motions' of appeal and that 'we make it up most of the time' (BBC Watchdog).

    Formal note:
    Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service.
    Yours faithfully,
    • The Deep
    • By The Deep 12th Oct 18, 3:56 PM
    • 10,999 Posts
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    The Deep
    • #7
    • 12th Oct 18, 3:56 PM
    • #7
    • 12th Oct 18, 3:56 PM
    Although PoPLA would almost certainly dismiss an appeal on the grounds you have put forward, a judge is likely to be far more sympathetic.
    Last edited by The Deep; 12-10-2018 at 3:58 PM.
    You never know how far you can go until you go too far.
    • KeithP
    • By KeithP 12th Oct 18, 4:02 PM
    • 11,278 Posts
    • 11,833 Thanks
    KeithP
    • #8
    • 12th Oct 18, 4:02 PM
    • #8
    • 12th Oct 18, 4:02 PM
    So I know, it's this one I need?
    Originally posted by ITGuy90
    How many blue template appeals did you find in post #1 of the NEWBIES FAQ sticky thread?
    .
    • ITGuy90
    • By ITGuy90 12th Oct 18, 4:55 PM
    • 81 Posts
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    ITGuy90
    • #9
    • 12th Oct 18, 4:55 PM
    • #9
    • 12th Oct 18, 4:55 PM
    How many blue template appeals did you find in post #1 of the NEWBIES FAQ sticky thread?
    Originally posted by KeithP

    No need for that. I just don't want to make a mistake!
    • ITGuy90
    • By ITGuy90 12th Oct 18, 5:11 PM
    • 81 Posts
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    ITGuy90
    Okay I submitted the template with the PCN number in.


    The website says to expect an email to advise of the outcome, if I ignore that after telling them I will not accept emails will that go in my favour?
    • Redx
    • By Redx 12th Oct 18, 5:46 PM
    • 20,388 Posts
    • 25,752 Thanks
    Redx
    no it wont go in your favour, its just a warning that they can ignore if they wish


    they have 35 days to make a decision
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • MistyZ
    • By MistyZ 12th Oct 18, 10:30 PM
    • 124 Posts
    • 237 Thanks
    MistyZ
    Sending the blue template appeal is a bit of a formality, I guess there's an outside chance that it could prove successful, but the main reason is to get the code you need to proceed to the POPLA appeal stage if and when the first line of appeal is refused.

    If you've appealed successfully before regarding this particular car park, you might well be able to do so again. I doubt that a moral justification for an overstay is required, but anyway, these days it's very difficult indeed to calculate the amount of time required for NHS appointment when parking. Meanwhile, the car park scammers reap the benefits. That can't be an appeal point, but if you're going to fight this it helps if you genuinely recognise the injustice of these charges.

    I'd recommend editing your original post to remove 'I' and 'my' and identify only as 'the keeper' as per the blue template.
    Last edited by MistyZ; 12-10-2018 at 10:51 PM.
    • KeithP
    • By KeithP 12th Oct 18, 11:20 PM
    • 11,278 Posts
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    KeithP
    No need for that.
    Originally posted by ITGuy90
    OK. Good luck.
    .
    • Guys Dad
    • By Guys Dad 13th Oct 18, 12:08 PM
    • 10,702 Posts
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    Guys Dad
    Maybe the hospital PALS may intervene.

    POPLA deals with "the contract" between the driver/RK and the PPC. They don't deal with mitigation. What your case is depends upon mitigation.

    However, the hospital trust has implemented a parking regime that fails to deal with unexpected problems that arise with out patients and the additional time that can arise with medical staff dealing with other patients or complications.

    The only reasonable system to cope with this is pay on leaving rather than a lay person, such as you, having to apply knowledge about the medical situation and potential queues at the hospital out patients.

    A court may be sympathetic.
    • fisherjim
    • By fisherjim 13th Oct 18, 1:59 PM
    • 3,350 Posts
    • 5,153 Thanks
    fisherjim
    No need for that. I just don't want to make a mistake!
    Originally posted by ITGuy90
    Don't alienate your friends on here that know what they are talking about.

    If you can't take some straight talking help, you won't like the onslaught you will face from PPC's and their scummy lying cohorts!
    Last edited by fisherjim; 13-10-2018 at 2:29 PM. Reason: Useless spelling!
    • ITGuy90
    • By ITGuy90 2nd Nov 18, 8:26 AM
    • 81 Posts
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    ITGuy90
    No letters yet *shrug*
    • The Deep
    • By The Deep 2nd Nov 18, 8:59 AM
    • 10,999 Posts
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    The Deep
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed in the house as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week, hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an
    M.P. for unprofessional conduct

    The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
    • ITGuy90
    • By ITGuy90 2nd Nov 18, 2:42 PM
    • 81 Posts
    • 15 Thanks
    ITGuy90
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed in the house as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week, hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an
    M.P. for unprofessional conduct

    The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the House of Commons recently

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    Originally posted by The Deep

    I'm just at work at the moment but I'll look as soon as I get home!


    Is there a draft for writing to the MP aswell?
    • Coupon-mad
    • By Coupon-mad 2nd Nov 18, 3:33 PM
    • 64,896 Posts
    • 77,468 Thanks
    Coupon-mad
    No, templates are the work of the devil if you want to pen a complaint. This is not Resolver, and Resolver is useless at this subject...!
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