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    • charlies_mum
    • By charlies_mum 5th Oct 18, 9:39 PM
    • 7,345Posts
    • 31,939Thanks
    charlies_mum
    Royal Mail 2nd class
    • #1
    • 5th Oct 18, 9:39 PM
    Royal Mail 2nd class 5th Oct 18 at 9:39 PM
    Most of my post goes by Royal Mail 2nd class as Letters or Large Letters but recently I am getting Item Not Received claims or late delivery defects as they are not arriving within the EBay forecast

    Some items seem to be taking 8 days to arrive. Is anyone else noticing this ?
    You're only young once, but you can be immature forever
Page 2
    • custardy
    • By custardy 11th Oct 18, 6:15 PM
    • 34,142 Posts
    • 29,020 Thanks
    custardy
    No I am not, but only saying what the people in my post office told me.
    Originally posted by Archergirl
    Because they want you to post direct with them. Understandable.
    However,given the commercial agreements between POC & RM,I don't see it being done for free.
    Especially given RMs drive to get parcels posted via delivery offices.
    • shapala
    • By shapala 12th Oct 18, 2:27 PM
    • 394 Posts
    • 14,551 Thanks
    shapala
    The people in my post office get fed up with people doing online postage and then taking it into the post office for proof of posting forms, I always get stamps so I don't feel guilty getting proof of posting but it must be frustrating for them doing the work for no gain to the post office. The speed of delivery does vary sometimes and with the C word coming it gets worse........
    Originally posted by Archergirl
    Shame and says something about people. I use RM everyday -normally 3 or 4 parcels, from 2nd class, 1 st, 1st class recorded and SD.

    My postmaster is an absolute gent - professional yet friendly. He knows I'm only there for him to stamp the PofP forms. Personally, I think RM are fantastic as have had very few issues spanning 5 years for my eBay business (I only post to UK if that matters).
    • custardy
    • By custardy 12th Oct 18, 2:41 PM
    • 34,142 Posts
    • 29,020 Thanks
    custardy
    Shame and says something about people. I use RM everyday -normally 3 or 4 parcels, from 2nd class, 1 st, 1st class recorded and SD.

    My postmaster is an absolute gent - professional yet friendly. He knows I'm only there for him to stamp the PofP forms. Personally, I think RM are fantastic as have had very few issues spanning 5 years for my eBay business (I only post to UK if that matters).
    Originally posted by shapala
    You seem confused.

    Royal mail and Post Office are two different companies.
    So who are you praising?
    • RFW
    • By RFW 12th Oct 18, 11:03 PM
    • 8,816 Posts
    • 5,109 Thanks
    RFW
    Personally, I think RM are fantastic as have had very few issues spanning 5 years for my eBay business (I only post to UK if that matters).
    Originally posted by shapala
    Royal Mail only deliver in the UK so it probably helps
    .
    • WLM21
    • By WLM21 13th Oct 18, 10:36 AM
    • 1,141 Posts
    • 352 Thanks
    WLM21
    When I first started selling on Ebay I ALWAYS sold using the 'Royal Mail Signed For' service. I think I was scared my item would get lost.

    The possibility of somebody saying they never received an item and claiming a refund is prevented too with this option.

    As a buyer, you can see the postal price before bidding / buying so there shouldn't be a problem with unreasonable postal charges.

    I don't do this now unless the item is over 20 in value. If I know in advance the value will be high, I add the extra shipping cost to the listing, but if I don't know in advance (perhaps a lucky find) I just pay myself.
    • charlies_mum
    • By charlies_mum 25th Oct 18, 2:39 PM
    • 7,345 Posts
    • 31,939 Thanks
    charlies_mum
    Another late delivery this week and an INR case opened for something posted 10 days ago

    I have now switched to First Class, so there's another 20 / 30p added to the cost which will have to be passed on to the customer

    The manager at my sorting office has flagged the problem but is being told there are no problems. I'm dreading Christmas.
    You're only young once, but you can be immature forever
    • soolin
    • By soolin 25th Oct 18, 3:23 PM
    • 61,205 Posts
    • 43,762 Thanks
    soolin
    Another late delivery this week and an INR case opened for something posted 10 days ago

    I have now switched to First Class, so there's another 20 / 30p added to the cost which will have to be passed on to the customer

    The manager at my sorting office has flagged the problem but is being told there are no problems. I'm dreading Christmas.
    Originally posted by charlies_mum
    Drop your quick dispatch time even though it means you lose your discount , I extended mine, a noticed a slight drop in sales for a few days but they are now back up to the level they were before. Also for parcels opt for shutl 3 days (or whatever it is) but send 2 nd class (which is a shutl service!) and that extends it even more.

    Once it all settles down switch back again.
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