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Results: DO YOU WANT VETS TO PUBLISH BASIC AND OTHER CHARGES?

YES

66.67% • 20 votes

NO

33.33% • 10 votes

You may not vote on this poll

30 votes in total.

  • FIRST POST
    • ItsLikeThis
    • By ItsLikeThis 5th Oct 18, 8:31 AM
    • 5Posts
    • 0Thanks
    ItsLikeThis
    Vet fees and the law
    • #1
    • 5th Oct 18, 8:31 AM
    Vet fees and the law 5th Oct 18 at 8:31 AM
    Pet owners deserve the right to see every veterinary practice clearly displaying their set fees for jabs, procedures and any of the services offered to the paying public.
    It is a disgrace that legislation has not been passed making it mandatory and a legal requirement to display and publish these charges. We DEMAND action! Finally!
    Too often, vets fail to warn, for example, hard-up retirees and cash-strapped folk (like most of us these days!), just how much the cost is.
    Obviously we advise all pet owners to ask the vet for a 'quotation'; that helps to budget anything outside of the insurance remit, or for anyone wanting to make an informed choice, rather than feeling rushed into mounting expenses.
    Although most vets are quite happy to disclose a final cost, some are far too secretive or just plain vague, even if the charges would be easy to add-up.
    Far too many people are treated like mushrooms and then landed with what can be a massive bill.
    Thoughts please!
Page 2
    • Fosterdog
    • By Fosterdog 7th Oct 18, 9:13 AM
    • 4,075 Posts
    • 7,039 Thanks
    Fosterdog
    Every vet I've ever used has had a price list displayed for the basics (consult, flow up consult, nurse only appointment, prescription etc.) some charge the same consult fee for everyone, others charge a different fee for cats, dogs, and small animals.

    Other than the basics they cannot possibly list all of the prices individually, there are far too many variables. Your chihuahua and your Great Dane are going to need either completely different treatment for the same thing or at least different amounts of medications for the same thing. It is quicker to do a full body exam on a small dog over a large dog. A bandage for a leg will use 1m at most on a small dog but several rolls for a large dog. The big dog needs more anaesthetic than the small one, the list of differences is endless.

    Anything that's not listed you can usually ask at reception and they will at least be able to check your pets size and weight to give you an estimate, of course it has to allow for complications or not having a definitive answer until diagnostics have been completed.

    I've certainly never felt like a mushroom at any vet I've used, I've not been kept in the dark and not been fed bull**** when I have asked a question, particularly around cost.
    • ItsLikeThis
    • By ItsLikeThis 8th Oct 18, 8:20 AM
    • 5 Posts
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    ItsLikeThis
    Kept in the dark
    We need legislation that forces all vets to publish their fees.
    The elderly especially are vulnerable to costs.
    Many veterinary practices have closed down over the last few years due to customers becoming unable to pay for high vet bills; there is now a real trend of animals not receiving medical treatment because of cost and more and more animals are being dumped and abandoned.
    • ItsLikeThis
    • By ItsLikeThis 8th Oct 18, 8:23 AM
    • 5 Posts
    • 0 Thanks
    ItsLikeThis
    Glad
    Glad you have had a really positive experience.
    • ItsLikeThis
    • By ItsLikeThis 8th Oct 18, 8:26 AM
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    • 0 Thanks
    ItsLikeThis
    Agreed
    Just a change in the law would generally negate the need to ask.
    Obviously extra costs can mount up due to complications, etc.
    But, many people now are cash strapped. Sadly.
    • ItsLikeThis
    • By ItsLikeThis 8th Oct 18, 8:32 AM
    • 5 Posts
    • 0 Thanks
    ItsLikeThis
    Kept in the dark
    There are a couple of chain veterinary companies who have been criticised for charging three times the normal costs; my cousin sold his vet practice to a well known sharp practice chain and they literally doubled all charges overnight; and trebbled some procedures with appalled reactions from existing customers, including myself!
    The ruthlessness was breathtaking, with one elderly lady almost in tears when she exclaimed that their charges had doubled.
    • selement
    • By selement 8th Oct 18, 8:59 AM
    • 504 Posts
    • 1,939 Thanks
    selement
    Have you tried asking them?
    Originally posted by elsien
    I'm sure they would tell me if I asked but I would much prefer the information to be accessible online! Again I dislike businesses that make you ask. I would rather know what I'm getting into!

    I use their companion care scheme which does have it's price listed and includes a vet consultation a year so I haven't bothered to ask. If they need to go in beyond this they need to go in. It just annoys me the information isn't presented anywhere.
    Trying to lose weight (13.5lb to go)
    • donnac2558
    • By donnac2558 8th Oct 18, 10:19 AM
    • 2,599 Posts
    • 2,219 Thanks
    donnac2558
    My cat is 15 and kidney problems when I take her for a 2 monthly blood test or get her medications I get two receipts.


    One shows the amount I paid and the other is an itemized bill showing each product the quality and the price the consultation fee plus VAT.


    Any other time I have gone to my vet for anything the same thing two receipts one for the bill amount and the other itemized.


    They also have a large notice in the waiting room saying if you have a problem with the bill or cannot pay please speak to someone about it. Oh and they no longer are able to accept Amercian Express cards


    I actually hang on to my receipts for a few months as a previous practice had a computer problem and sent letters asking if I had paid. Which I was able to prove.
    • POPPYOSCAR
    • By POPPYOSCAR 11th Oct 18, 8:26 PM
    • 11,549 Posts
    • 24,879 Thanks
    POPPYOSCAR
    I do get your point.

    Our vet never displayed fees.

    We would never know what the bill would be until we paid at reception.

    On a consultation they would just given an injection, ear drops, cream etc. and write a prescription out. What was the point of asking the cost if our pet needed it, who would say no at that point?

    We were annoyed though when one time they did a test which cost us 60 'just in case' the cream prescribed did not work.(We did not find this out until the follow up appointment.)
    • waamo
    • By waamo 12th Oct 18, 6:47 PM
    • 4,876 Posts
    • 6,314 Thanks
    waamo
    Legislation is a blunt instrument and implementation could take years. Not only that would it really be in the public interest to bring criminal prosecutions for failing to display a price list?

    It would be massive waste of public money and court time.

    I agree with the sentiment behind the post but I don't think legislation is the right way to go.

    A better solution perhaps would be a code of practice for vets that practices could sign up to. It would give some clear standards for vets that would be simple for the public to understand.
    This space for hire.
    • sheramber
    • By sheramber 12th Oct 18, 6:52 PM
    • 5,578 Posts
    • 4,241 Thanks
    sheramber
    Legislation is a blunt instrument and implementation could take years. Not only that would it really be in the public interest to bring criminal prosecutions for failing to display a price list?

    It would be massive waste of public money and court time.

    I agree with the sentiment behind the post but I don't think legislation is the right way to go.

    A better solution perhaps would be a code of practice for vets that practices could sign up to. It would give some clear standards for vets that would be simple for the public to understand.
    Originally posted by waamo
    https://www.rcvs.org.uk/setting-standards/advice-and-guidance/code-of-professional-conduct-for-veterinary-surgeons/supporting-guidance/practice-information-and-fees/
    • waamo
    • By waamo 12th Oct 18, 8:56 PM
    • 4,876 Posts
    • 6,314 Thanks
    waamo
    The current code says provided on request. The op wants it to be displayed which would only require a small change to the code of practice.

    A much easier solution than legislation.
    This space for hire.
    • Couldsavemore
    • By Couldsavemore 13th Oct 18, 12:26 PM
    • 56 Posts
    • 280 Thanks
    Couldsavemore
    At the practise I use they have euthanasia and cremation cost up in each consultation room.

    I felt no pressure when I said I had planned to bury him.

    They also offer an ootion to pay a given amount up front and vaccinations are free for life!

    They have fees printed at reception.

    Definately not a mushroom
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