Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Ell76
    • By Ell76 19th Sep 18, 10:35 PM
    • 9Posts
    • 1Thanks
    Ell76
    0 WOW
    Jet 2 Seating allocation with child
    • #1
    • 19th Sep 18, 10:35 PM
    0 WOW
    Jet 2 Seating allocation with child 19th Sep 18 at 10:35 PM
    I booked a holiday last night with Jet 2 and immediately found that there are no remaining seats on the aircraft that will allow me and my 11 year old to sit together.... Pretty much the last person to book it seems.

    Does anyone have any advise in this situation please?
    My daughter isn't the keenest of flyers, furthermore I enjoy the experience of sitting next to your nearest and dearest when you're off on a holiday adventure.

    I can't seem to find a definitive answer... I called Jet 2 and the chap on the phone brazenly (and slightly condescendingly) advised it was "a shame" because I "Booked so late"

    I don't agree with the whole paying for seat allocation thing but even when I was committing to do so, Jet 2 have said that all other seats are allocated for those that booked earlier.

    Thanks in advance for any advice
Page 2
    • zagfles
    • By zagfles 21st Sep 18, 9:22 PM
    • 13,637 Posts
    • 11,613 Thanks
    zagfles
    You'll almost certainly find someone willing to swap, and if not, Jet2 do move people, even those who paid for their seats, to sit families together. See https://www.tripadvisor.co.uk/ShowTopic-g1-i10702-k5820751-Jet_2_Ejected_from_a_pre_booked_seat-Air_Travel.html
    Last edited by zagfles; 21-09-2018 at 9:25 PM.
    • Pollycat
    • By Pollycat 21st Sep 18, 10:17 PM
    • 21,161 Posts
    • 57,062 Thanks
    Pollycat
    You'll almost certainly find someone willing to swap, and if not, Jet2 do move people, even those who paid for their seats, to sit families together. See https://www.tripadvisor.co.uk/ShowTopic-g1-i10702-k5820751-Jet_2_Ejected_from_a_pre_booked_seat-Air_Travel.html
    Originally posted by zagfles
    Great link.
    Do Jet2 still have the same policy 6 years on? :whistle
    And was it even policy?
    Or just a one-off decision by cabin crew?
    • NoodleDoodleMan
    • By NoodleDoodleMan 22nd Sep 18, 9:43 AM
    • 677 Posts
    • 230 Thanks
    NoodleDoodleMan
    Requesting a solo passenger to move seats to accommodate a split parent & child combo is a different scenario from asking a couple to do so.
    • zagfles
    • By zagfles 22nd Sep 18, 11:05 AM
    • 13,637 Posts
    • 11,613 Thanks
    zagfles
    Requesting a solo passenger to move seats to accommodate a split parent & child combo is a different scenario from asking a couple to do so.
    Originally posted by NoodleDoodleMan
    My wife and I would move if there was a parent and distressed child who were separated. We're not joined at the hip, we're going to spend an entire holiday 24/7 together so can cope being separated for a couple of hours.

    Some people won't move willingly, but who cares, you only need a couple out of a planeload and you're sorted. And even if no-one wants to move, as per the link above the cabin crew can make people move who don't want to.

    So OP - don't worry - you'll be OK.
    • Red-Squirrel
    • By Red-Squirrel 25th Sep 18, 7:38 PM
    • 3,736 Posts
    • 10,039 Thanks
    Red-Squirrel
    Requesting a solo passenger to move seats to accommodate a split parent & child combo is a different scenario from asking a couple to do so.
    Originally posted by NoodleDoodleMan
    Why?

    If all the passengers being asked to move are adults I don't see that it makes a difference. If the solo passenger paid for a particular seat they probably had just as good a reason as the couple.

    OP if you can't get seats together, sit the 11 year old at the front so that the cabin crew can have an eye on them and keep them safe in case of any emergency (hopefully won't be needed but better her be there than at the back alone if you're very unlucky.)
    • newbutold
    • By newbutold 25th Sep 18, 7:54 PM
    • 684 Posts
    • 1,064 Thanks
    newbutold
    I booked a holiday last night with Jet 2 and immediately found that there are no remaining seats on the aircraft that will allow me and my 11 year old to sit together.... Pretty much the last person to book it seems.

    Does anyone have any advise in this situation please?
    My daughter isn't the keenest of flyers, furthermore I enjoy the experience of sitting next to your nearest and dearest when you're off on a holiday adventure.

    I can't seem to find a definitive answer... I called Jet 2 and the chap on the phone brazenly (and slightly condescendingly) advised it was "a shame" because I "Booked so late"

    I don't agree with the whole paying for seat allocation thing but even when I was committing to do so, Jet 2 have said that all other seats are allocated for those that booked earlier.

    Thanks in advance for any advice
    Originally posted by Ell76

    I booked with Jet 2 last minute in August and there was no seats left together for my family of 4 (2 adults, 2 under 14s), there was 3 together but said that the occupants of these seats had to be over 14 so I didnít pre book any seats. I normally always pay to book seats together but this time we booked the holiday 4 days before departure so not any choice left.

    On check in they allocated my partner a seat on his own and had put me with my 2 children. Coming back they allocated me next to one child and my partner and other child next to each other but a few rows behind us.

    So Iím presuming they moved other peopleís seats at check in to do this. Iím guessing this is what they will do for you.
    If my posts have random wrong words, please blame the damn autocorrect not me
    • newbutold
    • By newbutold 25th Sep 18, 7:57 PM
    • 684 Posts
    • 1,064 Thanks
    newbutold
    Looks like Jet 2 do move seats about to accommodate kids with parents. It also tells you when you prebook your seats that they aren’t guareented.

    This family was moved as Colleen’s children were to young to sit on the back row, despite the guy claiming it was down to her being a celebrity.
    https://www.thesun.co.uk/news/6984336/jet2-staff-move-family-coleen-rooney/
    If my posts have random wrong words, please blame the damn autocorrect not me
    • Ivrytwr3
    • By Ivrytwr3 25th Sep 18, 8:11 PM
    • 5,480 Posts
    • 9,632 Thanks
    Ivrytwr3
    I doubt very much passengers would just sit by and watch an 11 year old by herself.
    Originally posted by lindens
    Last year holiday with Thomson, 2 mums and about 5 or 6 kids between them kicked off before a 6 hour flight we were on.

    They asked the stewardesses if they could be seated together, but the flight was full due it being school holidays. The mum's then started shouting at the crew saying they shouldn't have to pay to sit together and then started berating the passengers for not giving up their seats (i know we had paid extra to ensure we sat together).

    I felt sorry for the kids as they were spread out up and down the plane, but the sense of entitlement from these 2 just made me NOT want to give up my seats.

    Chavtastic!
    • FirstTimer4Me
    • By FirstTimer4Me 12th Oct 18, 1:33 PM
    • 1,053 Posts
    • 127 Thanks
    FirstTimer4Me
    Trying to check-in online for the last 2 weeks with Jet2, just 2 adults.

    Rather than pay for seat allocation, I've selected "you select"

    No matter how many times I've selected "you select" during the check-in process, their selection is coming up with the same 2 seats, with the isle dividing us.

    Very strange given the amount of "empty" seats on the seat selection page.
    • Pollycat
    • By Pollycat 12th Oct 18, 3:54 PM
    • 21,161 Posts
    • 57,062 Thanks
    Pollycat
    Trying to check-in online for the last 2 weeks with Jet2, just 2 adults.

    Rather than pay for seat allocation, I've selected "you select"

    No matter how many times I've selected "you select" during the check-in process, their selection is coming up with the same 2 seats, with the isle dividing us.

    Very strange given the amount of "empty" seats on the seat selection page.
    Originally posted by FirstTimer4Me
    Maybe Jet2 are another company who deliberately split couples up who don't pay for seats a la Ryanair.
    If being separated by 18" really bothers you, then pay.
    If it doesn't, don't pay.
    When some airlines offered 'seats together' (i.e just a guarantee (as far as that went) that your party would be sat together) as opposed to choosing specific seats, sitting across the aisle or one row behind was actually classed as 'seats together'.
    No idea if any airtime still does 'seats together'.
    • zagfles
    • By zagfles 12th Oct 18, 4:00 PM
    • 13,637 Posts
    • 11,613 Thanks
    zagfles
    Trying to check-in online for the last 2 weeks with Jet2, just 2 adults.

    Rather than pay for seat allocation, I've selected "you select"

    No matter how many times I've selected "you select" during the check-in process, their selection is coming up with the same 2 seats, with the isle dividing us.

    Very strange given the amount of "empty" seats on the seat selection page.
    Originally posted by FirstTimer4Me
    That is together, it's not like Ryanair who will usually put you in different parts of the plane.
    • tberry6686
    • By tberry6686 12th Oct 18, 6:12 PM
    • 1,020 Posts
    • 978 Thanks
    tberry6686
    I just returned from a Jet2 holiday today. Booked last minute so there were issues with booking seats and had to get them allocated at the airport.

    At the check in desk we were told that they hold back a few seats from online check in in case of issues like the op's.

    In the end, on the journey out we were allocated extra leg room seats (at the wing exits, one behind the other. On the way back we were given extra legroom seats again (no charge for either) right at the front of the plane and one in 1C and on in 2F ( there was no 1D,E or F).

    So Jet 2 appear to be pretty sensible about this sort of situation.
    • zagfles
    • By zagfles 12th Oct 18, 6:31 PM
    • 13,637 Posts
    • 11,613 Thanks
    zagfles
    I just returned from a Jet2 holiday today. Booked last minute so there were issues with booking seats and had to get them allocated at the airport.

    At the check in desk we were told that they hold back a few seats from online check in in case of issues like the op's.

    In the end, on the journey out we were allocated extra leg room seats (at the wing exits, one behind the other. On the way back we were given extra legroom seats again (no charge for either) right at the front of the plane and one in 1C and on in 2F ( there was no 1D,E or F).

    So Jet 2 appear to be pretty sensible about this sort of situation.
    Originally posted by tberry6686
    Yes same happened to us on Thomson when we checked in late - got extra legroom seats free!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,099Posts Today

7,622Users online

Martin's Twitter