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    • comments occasionally
    • By comments occasionally 15th Sep 18, 3:50 PM
    • 26Posts
    • 12Thanks
    comments occasionally
    euro car parks sainsburys
    • #1
    • 15th Sep 18, 3:50 PM
    euro car parks sainsburys 15th Sep 18 at 3:50 PM
    I have received a 'notice to keeper' by post (charge being 40/70) for parking in sainsburys 9 days ago for 30 mins beyond 'allowed stay' of 2 hours. I was shopping at the end of that period and have receipt timed at 6 mins before.
    Evidence provided is number plate photos as I entered and left. I am a very regular customer, usually only shopping there. They were very busy that morning and short staffed so took ages to pay after ages queuing at customer services to return item.
    Have I any chance of cancelling this?
    Advice welcomed.
Page 1
    • Redx
    • By Redx 15th Sep 18, 4:02 PM
    • 19,212 Posts
    • 24,406 Thanks
    • #2
    • 15th Sep 18, 4:02 PM
    • #2
    • 15th Sep 18, 4:02 PM

    read the NEWBIES FAQ sticky thread near ther top of this forum

    complain to the retailer, preferably their CEO at head office, with proof of patronage

    and make sure any appeal to ECP themselves is as keeper, using the blue text appeal , plus ensuring it is made within their 28 day window for appeals

    do NOT reveal who was driving, so no blabbing
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • Umkomaas
    • By Umkomaas 15th Sep 18, 4:11 PM
    • 19,383 Posts
    • 30,611 Thanks
    • #3
    • 15th Sep 18, 4:11 PM
    • #3
    • 15th Sep 18, 4:11 PM
    Hit Sainsburys hard. Their staff shortages and queues seem to have been causative factors. You can try your local manager (not CS fob-off desk) as he/she should be aware of the problems caused that day.

    Take receipts for the day, back copies of receipts/bank/cc statements, your Nectar card, proving regular patronage and ask the manager to intervene on behalf of a very regular customer.

    If that doesn't work, then it's a written escalation to the CEO - he will no doubt appreciate the critical importance of regular customers when company bottom-lines are at stake.

    I'd tell either of the above that since the shock of receiving this you have taken the opportunity to visit Morrisons and you were so surprised at the quality of their products and how much cheaper they are than Sainsburys .....!
    The fact that I have commented on your thread does not mean I have become your personal adviser. A long list of subsequent questions addressed for my personal attention is unlikely to receive a reply.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • DCFC79
    • By DCFC79 15th Sep 18, 4:16 PM
    • 32,543 Posts
    • 20,476 Thanks
    • #4
    • 15th Sep 18, 4:16 PM
    • #4
    • 15th Sep 18, 4:16 PM
    Yes try writing to the store manager, it could work.
    • comments occasionally
    • By comments occasionally 15th Sep 18, 4:29 PM
    • 26 Posts
    • 12 Thanks
    comments occasionally
    • #5
    • 15th Sep 18, 4:29 PM
    • #5
    • 15th Sep 18, 4:29 PM
    Thanks, I'll give it a go on Monday. I'm sure quite a few of the staff will recognise me. and i squirrel receipts for ages..
    If not, I'll write to CEO..
    • Quentin
    • By Quentin 15th Sep 18, 5:48 PM
    • 37,252 Posts
    • 21,405 Thanks
    • #6
    • 15th Sep 18, 5:48 PM
    • #6
    • 15th Sep 18, 5:48 PM
    Throughout here you are advised never to reveal who was driving

    You need to edit your posts to remove details of who was driving

    The ppcs monitor this forum and can use your posts against you
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