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  • FIRST POST
    • Victor Tang
    • By Victor Tang 14th Sep 18, 1:39 PM
    • 1Posts
    • 0Thanks
    Victor Tang
    Car warranty missold
    • #1
    • 14th Sep 18, 1:39 PM
    Car warranty missold 14th Sep 18 at 1:39 PM
    I bought a approved used car from Audi Coventry, I bought an extended warranty with the car and the car was delivered down to me in London...

    However now I've needed to use the warranty I've discovered the warranty is only valid at a certain type of dealership in the North of England?

    I have been asking them for a resolution but they have been dragging it on.

    Any ideas on a way forward?

    Vib
Page 1
    • neilmcl
    • By neilmcl 14th Sep 18, 1:45 PM
    • 12,814 Posts
    • 9,590 Thanks
    neilmcl
    • #2
    • 14th Sep 18, 1:45 PM
    • #2
    • 14th Sep 18, 1:45 PM
    I'm note sure there's much you can do about it if it's not a manufacturer based warranty. If it's just a dealer based extended warranty then you'll be subject it's terms & conditions.
    • wgl2014
    • By wgl2014 14th Sep 18, 3:08 PM
    • 1,023 Posts
    • 653 Thanks
    wgl2014
    • #3
    • 14th Sep 18, 3:08 PM
    • #3
    • 14th Sep 18, 3:08 PM
    Why would Audi Coventry sell a warranty that can only be used in the North? That makes no sense to me as it's written.
    • neilmcl
    • By neilmcl 14th Sep 18, 3:45 PM
    • 12,814 Posts
    • 9,590 Thanks
    neilmcl
    • #4
    • 14th Sep 18, 3:45 PM
    • #4
    • 14th Sep 18, 3:45 PM
    Why would Audi Coventry sell a warranty that can only be used in the North? That makes no sense to me as it's written.
    Originally posted by wgl2014
    I suspect this is yet another case of someone not reading the paperwork fully. If it is an AUC car then the warranty should be valid throughout the Audi dealer network.
    Last edited by neilmcl; 14-09-2018 at 6:40 PM.
    • debtdebt
    • By debtdebt 14th Sep 18, 4:55 PM
    • 798 Posts
    • 531 Thanks
    debtdebt
    • #5
    • 14th Sep 18, 4:55 PM
    • #5
    • 14th Sep 18, 4:55 PM
    Is it an Audi branded warranty?
    • agrinnall
    • By agrinnall 14th Sep 18, 8:11 PM
    • 22,345 Posts
    • 18,377 Thanks
    agrinnall
    • #6
    • 14th Sep 18, 8:11 PM
    • #6
    • 14th Sep 18, 8:11 PM
    Mis-bought, not mis-sold.
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