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  • FIRST POST
    • luaive
    • By luaive 12th Sep 18, 8:38 PM
    • 173Posts
    • 231Thanks
    luaive
    Viagogo
    • #1
    • 12th Sep 18, 8:38 PM
    Viagogo 12th Sep 18 at 8:38 PM
    So my mum bought me a ticket for Prodigy in November through viagogo, my husband has now just told me he has a spare one as the person he was going with has pulled out. I have looked at their site and they obviously say its non-refundable, but is there anyway of cancelling the purchase through her credit card company? They were purchased this morning.
Page 1
    • BoGoF
    • By BoGoF 12th Sep 18, 8:43 PM
    • 3,608 Posts
    • 2,966 Thanks
    BoGoF
    • #2
    • 12th Sep 18, 8:43 PM
    • #2
    • 12th Sep 18, 8:43 PM
    Fraid not....only option is to try and sell it
    • worried jim
    • By worried jim 12th Sep 18, 8:46 PM
    • 9,650 Posts
    • 14,848 Thanks
    worried jim
    • #3
    • 12th Sep 18, 8:46 PM
    • #3
    • 12th Sep 18, 8:46 PM
    Fraid not....only option is to try and sell it
    Originally posted by BoGoF
    Should be easy to as the tour is sold out but I suspect that the purchase price is well over the ticket price so may have to take a hit.

    I'm going on November 5th @ the Brighton Centre, see you down the front OP?
    "Only two things are infinite-the universe and human stupidity, and I'm not so sure about the universe"
    Albert Einstein
    • PRAISETHESUN
    • By PRAISETHESUN 13th Sep 18, 9:28 AM
    • 422 Posts
    • 202 Thanks
    PRAISETHESUN
    • #4
    • 13th Sep 18, 9:28 AM
    • #4
    • 13th Sep 18, 9:28 AM
    You could initiate a chargeback, but since they were purchased legitimately this will not succeed. Best chance is to try sell it - this should be reasonably easy, especially if the concert is sold out - and you might even make a bit of cash from them.
    • luaive
    • By luaive 13th Sep 18, 6:05 PM
    • 173 Posts
    • 231 Thanks
    luaive
    • #5
    • 13th Sep 18, 6:05 PM
    • #5
    • 13th Sep 18, 6:05 PM
    Yhea my OH mentioned selling them but as I haven't received them yet I don't want to be in the position of selling something I haven't got yet, plus if they end up being fake, she hadn't seen the reviews on viagogo :/ then I (my mum) will end up paying for the 2nd buyer to have a refund or another ticket! Hubby thinks we should try and sell for facevalue to a tout outside, I think test the ticket out, see if it works, sell the other ticket or if it does end up being fake, use the other ticket, chase refund through credit card.
    • luaive
    • By luaive 13th Sep 18, 8:59 PM
    • 173 Posts
    • 231 Thanks
    luaive
    • #6
    • 13th Sep 18, 8:59 PM
    • #6
    • 13th Sep 18, 8:59 PM
    Another quick question, speaking to my mum today about viagogo, and she said she thinks the transaction is pending, now if she was to contact her card company and cancel the card and have them issue the new one would it cancel the payment?
    • BoGoF
    • By BoGoF 13th Sep 18, 9:04 PM
    • 3,608 Posts
    • 2,966 Thanks
    BoGoF
    • #7
    • 13th Sep 18, 9:04 PM
    • #7
    • 13th Sep 18, 9:04 PM
    No........
    • dj1471
    • By dj1471 13th Sep 18, 9:10 PM
    • 1,343 Posts
    • 948 Thanks
    dj1471
    • #8
    • 13th Sep 18, 9:10 PM
    • #8
    • 13th Sep 18, 9:10 PM
    No........
    Originally posted by BoGoF
    And even if it did, you'd still owe the money.
    • Chino
    • By Chino 13th Sep 18, 10:25 PM
    • 568 Posts
    • 302 Thanks
    Chino
    • #9
    • 13th Sep 18, 10:25 PM
    • #9
    • 13th Sep 18, 10:25 PM
    "Sell your tickets on viagogo"
    https://www.viagogo.co.uk/sell-the-prodigy-tickets-13385
    • luaive
    • By luaive 14th Sep 18, 9:23 AM
    • 173 Posts
    • 231 Thanks
    luaive
    Yhea had a google check and realised was not possible. Ahh well perhaps the ticket will be legit.
    • luaive
    • By luaive 14th Sep 18, 9:25 AM
    • 173 Posts
    • 231 Thanks
    luaive
    Chino im not selling a ticket on Viagogo, when I don't know if its legit or not, and also I haven't received it, if I was to sell and then not get the ticket atall I would end up paying for the 2nd buyer to have another ticket bought from them.
    • eco_warrior
    • By eco_warrior 14th Sep 18, 6:24 PM
    • 171 Posts
    • 56 Thanks
    eco_warrior
    You can get a chargeback and full refund from your bank/card provider if you:


    1) Contact the promoter and/or venue - explain you have bought tickets on Viagogo and ask if they will grant you permission to the show with tickets that aren't in your name


    2) Either replies saying you wont get entry or the tickets are invalid.


    3) You pass this info to your bank or credit cards dispute department.


    This is what happened with 1000s of people who bought Ed Sheeran tickets although it works with any concert if you can get the evidence required.
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