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  • FIRST POST
    • elsien
    • By elsien 12th Sep 18, 8:16 PM
    • 17,552Posts
    • 44,377Thanks
    elsien
    Ambulance chasers?
    • #1
    • 12th Sep 18, 8:16 PM
    Ambulance chasers? 12th Sep 18 at 8:16 PM
    Had a no fault accident earlier in the year. Car sorted, no injury claim as I wasn't hurt.
    In the last week I've had calls from a couple of numbers asking about my accident and whether I had claimed everything I was entitled to.

    When asked where they'd had my phone number from as I do not recall giving anyone permission to share it (mobile number that I'm careful who I give it to) they said from a general insurance database. When I asked which one as I was unhappy they had my number, they said I needed to ask my insurer and put the phone down on me.

    My insurer denies sharing my number with anyone.

    How do I find out where these people are getting my details from so I can put a stop to it?
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
Page 1
    • worried jim
    • By worried jim 12th Sep 18, 8:20 PM
    • 9,649 Posts
    • 14,853 Thanks
    worried jim
    • #2
    • 12th Sep 18, 8:20 PM
    • #2
    • 12th Sep 18, 8:20 PM
    You don't, you can't. It's nothing to do with your accident (just a coincidence you've had one) they just ring numbers constantly generated by a computer in the hope they get someone like you who says "yes, I've had one". Kerching!
    "Only two things are infinite-the universe and human stupidity, and I'm not so sure about the universe"
    Albert Einstein
    • elsien
    • By elsien 12th Sep 18, 8:35 PM
    • 17,552 Posts
    • 44,377 Thanks
    elsien
    • #3
    • 12th Sep 18, 8:35 PM
    • #3
    • 12th Sep 18, 8:35 PM
    Normally I'd agree, but the first one phoned 4 times over several days before I answered. Would a randomly generated number keep trying, and it seems a bit of a coincidence to then get different companies phoning in the same week.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • worried jim
    • By worried jim 12th Sep 18, 8:42 PM
    • 9,649 Posts
    • 14,853 Thanks
    worried jim
    • #4
    • 12th Sep 18, 8:42 PM
    • #4
    • 12th Sep 18, 8:42 PM
    I get a couple of calls a month, and I keep them on the line as long as possible with details of the most horrific crashes ever, dead babies, school buses in reservoirs, wiping out bus stops full of pensioners etc. All good fun, but sadly they always hang up on me, give it a try, really good sport.
    "Only two things are infinite-the universe and human stupidity, and I'm not so sure about the universe"
    Albert Einstein
    • comeandgo
    • By comeandgo 12th Sep 18, 9:07 PM
    • 2,249 Posts
    • 3,051 Thanks
    comeandgo
    • #5
    • 12th Sep 18, 9:07 PM
    • #5
    • 12th Sep 18, 9:07 PM
    I was in a garage waiting for my car to be ready and a man came in and got the info of accident vehicles from the garage.
    • Jackmydad
    • By Jackmydad 12th Sep 18, 9:23 PM
    • 4,474 Posts
    • 14,637 Thanks
    Jackmydad
    • #6
    • 12th Sep 18, 9:23 PM
    • #6
    • 12th Sep 18, 9:23 PM
    Normally I'd agree, but the first one phoned 4 times over several days before I answered. Would a randomly generated number keep trying, and it seems a bit of a coincidence to then get different companies phoning in the same week.
    Originally posted by elsien
    Too much of a coincidence to be a coincidence?
    Get a phone with call screening / blocking. Best thing I've ever bought I reckon.
    Well perhaps not "the best" but it gets rid of the cold callers!
    Last edited by Jackmydad; 12-09-2018 at 9:27 PM.
    • Johno100
    • By Johno100 12th Sep 18, 9:36 PM
    • 4,103 Posts
    • 4,866 Thanks
    Johno100
    • #7
    • 12th Sep 18, 9:36 PM
    • #7
    • 12th Sep 18, 9:36 PM
    Had a no fault accident earlier in the year. Car sorted, no injury claim as I wasn't hurt.
    In the last week I've had calls from a couple of numbers asking about my accident and whether I had claimed everything I was entitled to.

    When asked where they'd had my phone number from as I do not recall giving anyone permission to share it (mobile number that I'm careful who I give it to) they said from a general insurance database. When I asked which one as I was unhappy they had my number, they said I needed to ask my insurer and put the phone down on me.

    My insurer denies sharing my number with anyone.

    How do I find out where these people are getting my details from so I can put a stop to it?
    Originally posted by elsien
    A straightforward no fault accident but just think of all those who were involved.

    Did you have your vehicle recovered by a recovery agent after the accident?
    I take it was taken to a garage who you gave your contact details to?
    The third party insurers.
    Was an engineer instructed by your insurers or the third party insurers to inspect your vehicle?
    Did you get a hire vehicle while yours waa off the road and was there a claims management company involved?
    • Ergates
    • By Ergates 13th Sep 18, 1:30 AM
    • 230 Posts
    • 301 Thanks
    Ergates
    • #8
    • 13th Sep 18, 1:30 AM
    • #8
    • 13th Sep 18, 1:30 AM
    Normally I'd agree, but the first one phoned 4 times over several days before I answered. Would a randomly generated number keep trying, and it seems a bit of a coincidence to then get different companies phoning in the same week.
    Originally posted by elsien
    I got those calls too and I haven't had an accident. Loads of people get them - they're just chancers.
    • Mercdriver
    • By Mercdriver 13th Sep 18, 3:17 AM
    • 2,083 Posts
    • 1,409 Thanks
    Mercdriver
    • #9
    • 13th Sep 18, 3:17 AM
    • #9
    • 13th Sep 18, 3:17 AM
    You don't, you can't. It's nothing to do with your accident (just a coincidence you've had one) they just ring numbers constantly generated by a computer in the hope they get someone like you who says "yes, I've had one". Kerching!
    Originally posted by worried jim
    I'm sorry, but I don't think this is correct. I was hounded by companies ringing using virtual phone numbers so I would get one call from Drumnadrochit (home of Nessie) and one from Port Askaig on the Isle of Skye. Both were the same person. On every occasion they knew information about the claimant and the incident itself - the date of the incident without me saying a word. Now it is beyond the 3 year period, the calls have stopped.
    • CarolK
    • By CarolK 13th Sep 18, 4:02 AM
    • 23 Posts
    • 8 Thanks
    CarolK
    Typical sources of accident information are:-


    1. Recovery truck driver
    2. Repairer
    3. Inspection Engineer
    4. Rogue worker in insurance company selling data


    Of course, mobile phone companies also sell their data and this could have been a random call from a chancer
    • Keep pedalling
    • By Keep pedalling 13th Sep 18, 9:52 AM
    • 5,622 Posts
    • 6,384 Thanks
    Keep pedalling
    I got those calls too and I haven't had an accident. Loads of people get them - they're just chancers.
    Originally posted by Ergates
    I never had any such calls until I was in a minor accident, and I got them on both my mobile and home number (sometime consecutively if the first number was not answered). I am pretty sure my details came from the repair shop, as they also had details about my car, but we’re not aware that the accident was my fault.

    Yes they make random calls but your chances of getting then dramatically increase if you have had an accident.
    • Nasqueron
    • By Nasqueron 13th Sep 18, 2:07 PM
    • 5,950 Posts
    • 3,595 Thanks
    Nasqueron
    NHS sold my details onto an accident firm, treated at A&E who had my details (noted the posters in there for accident firms!) and within a day or two had them contacting me about an accident claim. No-one else had my mobile number and knew about the accident. Had never had any messages about that sort of thing before the incident, rarely even get PPI calls/texts
    • James2k
    • By James2k 13th Sep 18, 2:21 PM
    • 230 Posts
    • 121 Thanks
    James2k
    id take that for helping the nhs
    • NaughtiusMaximus
    • By NaughtiusMaximus 13th Sep 18, 3:26 PM
    • 1,340 Posts
    • 3,253 Thanks
    NaughtiusMaximus
    Normally I'd agree, but the first one phoned 4 times over several days before I answered. Would a randomly generated number keep trying,
    Originally posted by elsien
    Yes. I have a call blocking app on my phone and whenever I get one of these calls I immediately block it. The app has a log of any blocked numbers who attempt to call and it's normal for them to try again multiple times before they give up. I haven't made an insurance claim of any description for at least 15 years.

    and it seems a bit of a coincidence to then get different companies phoning in the same week.
    Originally posted by elsien
    Again, not unusual at all to get a few difference companies phone close together.
    • JohnM5206
    • By JohnM5206 13th Sep 18, 3:51 PM
    • 100 Posts
    • 39 Thanks
    JohnM5206
    Since early September these firms are in breach of law:
    https://www.independent.co.uk/news/uk/home-news/ppi-calls-personal-injury-ban-fines-government-laws-a8528591.html.


    Start reporting them to ICO.
    • sheramber
    • By sheramber 13th Sep 18, 4:29 PM
    • 5,435 Posts
    • 4,081 Thanks
    sheramber
    Normally I'd agree, but the first one phoned 4 times over several days before I answered. Would a randomly generated number keep trying, and it seems a bit of a coincidence to then get different companies phoning in the same week.
    Originally posted by elsien
    Yes, it does. The computer keeps going round the numbers that don't answer.
    • Ectophile
    • By Ectophile 13th Sep 18, 9:31 PM
    • 3,341 Posts
    • 2,147 Thanks
    Ectophile
    Since early September these firms are in breach of law:
    https://www.independent.co.uk/news/uk/home-news/ppi-calls-personal-injury-ban-fines-government-laws-a8528591.html.


    Start reporting them to ICO.
    Originally posted by JohnM5206

    The only way it will stop is if the people involved get prosecuted.


    There's no point in fining the companies, as these telemarketing companies have no assets. They operate out of rented offices, with rented computers and rented or second-hand office furniture.


    At the first sign of a fine, the company will be would up, and a new one started.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
    • dacouch
    • By dacouch 13th Sep 18, 10:23 PM
    • 20,607 Posts
    • 12,767 Thanks
    dacouch
    Typical sources of accident information are:-


    1. Recovery truck driver
    2. Repairer
    3. Inspection Engineer
    4. Rogue worker in insurance company selling data


    Of course, mobile phone companies also sell their data and this could have been a random call from a chancer
    Originally posted by CarolK
    Or comparison website when you enter you have had a non fault accident
    • stator
    • By stator 14th Sep 18, 4:35 PM
    • 6,598 Posts
    • 4,439 Thanks
    stator
    The police sell your details too
    Changing the world, one sarcastic comment at a time.
    • Marvel1
    • By Marvel1 15th Sep 18, 9:09 PM
    • 3,626 Posts
    • 3,962 Thanks
    Marvel1
    Normally I'd agree, but the first one phoned 4 times over several days before I answered. Would a randomly generated number keep trying, and it seems a bit of a coincidence to then get different companies phoning in the same week.
    Originally posted by elsien
    Yes I have a few ringing me, same number look them up, cold caller and then added to my block list. I can see on my third party app the same number rang me 7 times in 2 days - didn't get through

    Just looked through my blocked list and I have 120 numbers!
    Last edited by Marvel1; 15-09-2018 at 9:18 PM.
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