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  • FIRST POST
    • JohnL
    • By JohnL 12th Aug 18, 10:47 AM
    • 4Posts
    • 2Thanks
    JohnL
    0 WOW
    Caution - converting Clubcard vouchers for Chef & Brewer
    • #1
    • 12th Aug 18, 10:47 AM
    0 WOW
    Caution - converting Clubcard vouchers for Chef & Brewer 12th Aug 18 at 10:47 AM
    We used to have to wait for vouchers in the post (snailmail!) and they came in 10 units. Then they started emailing vouchers to print or show on your phone. Vouchers came in 20 units - no problem.

    Just converted 60 in points to Chef & Brewer vouchers and when the email came back... surprise, surprise ... it is one voucher for 60 rather than 3 x 20 vouchers! So for two of us, we either eat 60 worth in one sitting or we lose the balance!!!

    Plan is to contact Clubcard by phone tomorrow & cancel the vouchers then do the conversion again in smaller units. Now it is reduced from 4 times value to 3 times value, I will convert (say) 5 to get a 15 voucher.

    Takeaway: DO NOT convert all your points in one go unless you want to eat a mountain at one sitting or waste vouchers. If you want to use vouchers over several visits, convert a small number each time as required.

    Hope people find this helpful!
    Smile and be happy, things can usually get worse!
Page 1
    • badmemory
    • By badmemory 12th Aug 18, 3:14 PM
    • 2,131 Posts
    • 2,994 Thanks
    badmemory
    • #2
    • 12th Aug 18, 3:14 PM
    • #2
    • 12th Aug 18, 3:14 PM
    When they cancel them they do not give vouchers back, it goes back on your clubcard points for next quarter. The new way of issuing vouchers as and when though may help but I'm not sure when that starts.
    • JohnL
    • By JohnL 14th Aug 18, 2:54 PM
    • 4 Posts
    • 2 Thanks
    JohnL
    • #3
    • 14th Aug 18, 2:54 PM
    • #3
    • 14th Aug 18, 2:54 PM
    That's correct, badmemory, you cannot convert online until the next quarter but if you phone them (0800 number) they will convert them for you manually. They did some for me yesterday after refunding the 60 voucher
    Smile and be happy, things can usually get worse!
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