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    • spiro
    • By spiro 12th Aug 18, 9:02 AM
    • 5,993Posts
    • 2,870Thanks
    Anyone used Chargeback for bus season ticket?
    • #1
    • 12th Aug 18, 9:02 AM
    Anyone used Chargeback for bus season ticket? 12th Aug 18 at 9:02 AM
    My local but service is becoming a joke with frequent cancellations due to operational difficulties. Has anyone ever tried using Chargeback to get a refund on the basis they have not provided the service advertised?
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for 26k, 1 rejected (Opus).
Page 1
    • Nasqueron
    • By Nasqueron 12th Aug 18, 12:35 PM
    • 6,780 Posts
    • 4,219 Thanks
    • #2
    • 12th Aug 18, 12:35 PM
    • #2
    • 12th Aug 18, 12:35 PM
    A chargeback can be reversed, even if you did it on the basis of your complaint, the bank will allow the firm to respond and will take the money back from you if they prove to the bank's satisfaction that you got what you paid for.

    It has to be within 120 days of purchase and cannot be used until you have gone through the full complaints process with the retailer
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