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    • prowla
    • By prowla 11th Aug 18, 5:33 PM
    • 10,173Posts
    • 8,458Thanks
    V12 Retail Finance - fraud letter
    • #1
    • 11th Aug 18, 5:33 PM
    V12 Retail Finance - fraud letter 11th Aug 18 at 5:33 PM
    I've received a letter from Secure Trust Bank PLC, trading as V12 Retail Finance, which states:
    "We have received an application in your name. Information we have received suggests your name, address, personal identification details may have been used by another person to impersonate you."
    And then goes on to give some more information and has a couple of pages regarding CIFAS and how I can pay them 2 for a copy of my credit file and 10 a copy of any information held on me.

    (I've not applied for a loan anywhere recently.)

    Can anybody advise whether this company is genuine?

Page 1
    • camelot1971
    • By camelot1971 11th Aug 18, 8:45 PM
    • 967 Posts
    • 1,507 Thanks
    • #2
    • 11th Aug 18, 8:45 PM
    • #2
    • 11th Aug 18, 8:45 PM
    V12 are a huge company and offer credit via a lot of online retailers.
    • D_M_E
    • By D_M_E 11th Aug 18, 9:41 PM
    • 2,233 Posts
    • 71,022 Thanks
    • #3
    • 11th Aug 18, 9:41 PM
    • #3
    • 11th Aug 18, 9:41 PM
    2 and 10 for a copy of what they are legally obliged to send you for free?

    Send them a - I think it's called - request for a SAR under GDPR and they have to provide you with everything they have on you for free.

    Also, if someone has attempted fraud by using your details, then CIFAS protection is a good idea and does not cost much.
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