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  • FIRST POST
    • dazzaofdagenham
    • By dazzaofdagenham 11th Aug 18, 8:46 AM
    • 1,227Posts
    • 396Thanks
    dazzaofdagenham
    Halifax to Aqua balance transfer
    • #1
    • 11th Aug 18, 8:46 AM
    Halifax to Aqua balance transfer 11th Aug 18 at 8:46 AM
    Anybody had issues transferring a balance onto Halifax from Aqua

    Started a transfer on 7th August 2018 onto aqua and it still hasn!!!8217;t arrrived, Halifax staff say I should allow upto 10 working days

    I noticed that if I make a bill payment onto the card the amount paid appears almost instant.

    So why does a balance transfer take so long
    Last edited by dazzaofdagenham; 11-08-2018 at 9:14 AM.
Page 1
    • Craig1981
    • By Craig1981 11th Aug 18, 11:07 AM
    • 565 Posts
    • 279 Thanks
    Craig1981
    • #2
    • 11th Aug 18, 11:07 AM
    • #2
    • 11th Aug 18, 11:07 AM
    it is when Halifax decide to send the money and complete the transfer to Aqua. has your halifax card arrived and have you activated it yet? this could also be a reason for the delay?
    my credit cards are pretty much the same pay today, in a couple hours it shows as pending on statement.
    allow the 10 days they have requested, or give them a ring to double check they have the details correct for the transfer?
    • dazzaofdagenham
    • By dazzaofdagenham 11th Aug 18, 11:20 AM
    • 1,227 Posts
    • 396 Thanks
    dazzaofdagenham
    • #3
    • 11th Aug 18, 11:20 AM
    • #3
    • 11th Aug 18, 11:20 AM
    Sorry this is transferring the balance on my aqua card to my Halifax card....had the Halifax card for almost 20 years...

    I rang them this morning and they said allow 10 working days for the transfer to complete....seems strange when a bill payment from my Halifax current account to my aqua card takes seconds to show.
    • Gary_Dexter
    • By Gary_Dexter 11th Aug 18, 12:25 PM
    • 2,760 Posts
    • 1,568 Thanks
    Gary_Dexter
    • #4
    • 11th Aug 18, 12:25 PM
    • #4
    • 11th Aug 18, 12:25 PM
    Because a bill payment is different to a balance transfer
    • maxximus75
    • By maxximus75 11th Aug 18, 5:13 PM
    • 162 Posts
    • 56 Thanks
    maxximus75
    • #5
    • 11th Aug 18, 5:13 PM
    • #5
    • 11th Aug 18, 5:13 PM
    Aqua are not a clearing bank so it takes quite a few days for balance transfers and payments to go in and out.
    • dazzaofdagenham
    • By dazzaofdagenham 11th Aug 18, 5:35 PM
    • 1,227 Posts
    • 396 Thanks
    dazzaofdagenham
    • #6
    • 11th Aug 18, 5:35 PM
    • #6
    • 11th Aug 18, 5:35 PM
    I understand that....thank you

    When a make a bill payment onto the account it shows in seconds..
    • YorkshireBoy
    • By YorkshireBoy 11th Aug 18, 6:36 PM
    • 30,348 Posts
    • 18,253 Thanks
    YorkshireBoy
    • #7
    • 11th Aug 18, 6:36 PM
    • #7
    • 11th Aug 18, 6:36 PM
    Your 'bill payment' is a payment instruction initiated directly by yourself. It does not need to go through security checks, especially if you've made this payment instruction many times and for small amounts.


    A 'balance transfer' is also a payment instruction, except this time not a direct one. You tell the telephone staff (or the online system) you want to make a BT, ie a large payment to a credit card account. The telephone staff, or the online system, passes the payment instruction through various levels of security checking, perhaps being pulled for manual analysis occasionally, until it gets to the people/system who can initiate the actual payment instruction.


    And then, perhaps they use BACS Direct Credit, or some other post-dated method, meaning another 3 day delay?
    • Willing2Learn
    • By Willing2Learn 11th Aug 18, 6:38 PM
    • 1,834 Posts
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    Willing2Learn
    • #8
    • 11th Aug 18, 6:38 PM
    • #8
    • 11th Aug 18, 6:38 PM
    I just did a balance transfer tofrom an Aqua card and it was completed the next working day. That wasn't with Halifax though....
    Last edited by Willing2Learn; 11-08-2018 at 6:56 PM.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • YorkshireBoy
    • By YorkshireBoy 11th Aug 18, 6:44 PM
    • 30,348 Posts
    • 18,253 Thanks
    YorkshireBoy
    • #9
    • 11th Aug 18, 6:44 PM
    • #9
    • 11th Aug 18, 6:44 PM
    I just did a balance transfer to an Aqua card and it was completed the next working day. That wasn't with Halifax though....
    Originally posted by Willing2Learn
    To an Aqua card? Or are you mixing up your from's and to's like the OP has, and what you really mean is you transferred a balance AWAY from an Aqua card?
    • dazzaofdagenham
    • By dazzaofdagenham 11th Aug 18, 6:48 PM
    • 1,227 Posts
    • 396 Thanks
    dazzaofdagenham
    Looks like I just gotta wait until middle of next week until it happens to go through
    • Willing2Learn
    • By Willing2Learn 11th Aug 18, 6:49 PM
    • 1,834 Posts
    • 1,419 Thanks
    Willing2Learn
    To an Aqua card? Or are you mixing up your from's and to's like the OP has, and what you really mean is you transferred a balance AWAY from an Aqua card?
    Originally posted by YorkshireBoy
    Lol it is catching. Yes a balance away from the Aqua card.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

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