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  • FIRST POST
    • road2manchester
    • By road2manchester 10th Aug 18, 10:28 PM
    • 77Posts
    • 89Thanks
    road2manchester
    0 WOW
    A Ferry.com anyone got a contact telephone number>
    • #1
    • 10th Aug 18, 10:28 PM
    0 WOW
    A Ferry.com anyone got a contact telephone number> 10th Aug 18 at 10:28 PM
    AFerry.com..... tell the world they have an award for customer service YET.

    There is no contact telephone number or email addess on their website.
    You have to write for any chance of getting in touch.

    I booked a ferry on DFDS in a week ,yet have no tickets, no confirmation and no contact despite writing to them first class, recorded delivery.
    No chat live line....... nothing.

    Problem is I forgot which email address I used (I have several), and their ' Forgot your email' button doesn't work either.

    DFDS won't talk to me as I didn't use their site to buy. We sail (maybe) on 16th August and still have no answers,

    ANYBODY GOT A PHONE NUMBER????


    Cheers
Page 1
    • Neil49
    • By Neil49 10th Aug 18, 10:38 PM
    • 1,394 Posts
    • 697 Thanks
    Neil49
    • #2
    • 10th Aug 18, 10:38 PM
    • #2
    • 10th Aug 18, 10:38 PM
    Try either

    0844 5765503 or

    0843 9033253

    http://ukcontactnumber.uk/aferry/
    • road2manchester
    • By road2manchester 10th Aug 18, 10:45 PM
    • 77 Posts
    • 89 Thanks
    road2manchester
    • #3
    • 10th Aug 18, 10:45 PM
    Thanks
    • #3
    • 10th Aug 18, 10:45 PM
    I did google it but the numbers that came up on similar sites went to a long message,..... I am waiting for the massive bill for premium numbers sites.... LOL
    • theonlywayisup
    • By theonlywayisup 11th Aug 18, 7:20 AM
    • 13,025 Posts
    • 8,824 Thanks
    theonlywayisup
    • #4
    • 11th Aug 18, 7:20 AM
    • #4
    • 11th Aug 18, 7:20 AM
    Can you create another account and message them explaining the issue, it seems they favour their internal message system.

    Has the money been taken from your payment method?

    I found 01235 845100 on google.

    They also seem active on Trust Pilot https://uk.trustpilot.com/review/www.aferry.co.uk with replies in the last 24 hours, perhaps try getting their attention that way.
    • Ian011
    • By Ian011 11th Aug 18, 8:17 AM
    • 2,163 Posts
    • 1,300 Thanks
    Ian011
    • #5
    • 11th Aug 18, 8:17 AM
    • #5
    • 11th Aug 18, 8:17 AM
    Try either
    0844 576 55** or
    0843 903 32**
    ukcontactnumber.**/aferry/
    Originally posted by Neil49
    The above premium rate numbers, and the above website, are examples of the "call connection service" scam.

    See also:
    https://forums.moneysavingexpert.com/showthread.php?t=5639282
    http://www.fairtelecoms.org.uk/ICSS
    Last edited by Ian011; 11-08-2018 at 8:23 AM.
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