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My friend has a current account with Barclays in her own name into which regular third party payments are made. Her husband is a nominated debit card holder. Barclays refuse to provide her with a debit card as she does not have a UK address (they live in Spain) but they do send one to her husband in his name at their Spanish address. Is this legal, and what action can she take to get a debit card in her own name? Barclays have said she needs to have a UK address, which does not appear to apply to her husband!
Originally posted by GenieAllergy
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This could well be because the husband had the account and debit card before the address was changed to Spain so cards can still be sent and normal practices apply.
If the address was changed and then a debit card is issued to a Spainish address this is not actioned as there is not an UK address held on the system.
System practices changed to non UK account holders, those that already had one can keep them, with address changed, but new customers or change of facilities on accounts are not allowed.
Could be your answer, as said already pushing them may initiate them to close the account as a non UK account holder. You have one debit card on the account.
She wont be able to get a card in her name on the account and yes its a legal practice.
Sorry to be the bearer of news you don't want to hear.
Westie983