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  • FIRST POST
    • F2KSel
    • By F2KSel 10th Aug 18, 11:39 AM
    • 14Posts
    • 1Thanks
    F2KSel
    Cheque cashed but they say they've not had it
    • #1
    • 10th Aug 18, 11:39 AM
    Cheque cashed but they say they've not had it 10th Aug 18 at 11:39 AM
    Hi, I sent a cheque to SAGA SERVICES LIMITED they claim not to have received it and nothing shows on their system.


    I've had a trace run on the cheque.
    The cheque hasn't been altered other than some bank Stamps.


    On the front there is a NAT WEST stamp with PO Box Number and sort code.


    On the back there is more info but the only thing I can decipher is the DATE and LLOYDS IN The cheque was issued from my TSB account.

    I tried entering the numbers in a sort code search but get nothing.



    I really don't know where to go from here, does anyone have any advice?


    Thanks for reading.
Page 1
    • Ballard
    • By Ballard 10th Aug 18, 11:53 AM
    • 2,012 Posts
    • 1,881 Thanks
    Ballard
    • #2
    • 10th Aug 18, 11:53 AM
    • #2
    • 10th Aug 18, 11:53 AM
    I would send a copy of the front and back of the cheque to the payee and ask them to query it with their bank. It should quickly become clear that youve paid.
    I got a letter from the government the other day. I opened it and read it. It said they were suckers.
    • F2KSel
    • By F2KSel 10th Aug 18, 1:05 PM
    • 14 Posts
    • 1 Thanks
    F2KSel
    • #3
    • 10th Aug 18, 1:05 PM
    • #3
    • 10th Aug 18, 1:05 PM
    Cheers, I just went back to my bank who insist it was cashed by SAGA as that's the name on the front and cleared through NW, they made a copy of the cheque front and back to send to SAGA.



    I called SAGA and offered to send the copy but they say they don't need it yet and will contact their bank and chase it up with them.


    They say unless there's a problem I should receive a cheque in the post.


    I'm not convinced but I guess I'll have to give them a week before anything happens.



    Thanks for the reply
    • xylophone
    • By xylophone 10th Aug 18, 4:41 PM
    • 26,124 Posts
    • 15,482 Thanks
    xylophone
    • #4
    • 10th Aug 18, 4:41 PM
    • #4
    • 10th Aug 18, 4:41 PM
    They say unless there's a problem I should receive a cheque in the post.
    I don't quite understand. Did you make a second payment when Saga advised that they had not received your first cheque?
    • McKneff
    • By McKneff 10th Aug 18, 4:48 PM
    • 36,096 Posts
    • 46,523 Thanks
    McKneff
    • #5
    • 10th Aug 18, 4:48 PM
    • #5
    • 10th Aug 18, 4:48 PM
    Why are you receiving a cheque in the post
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
    • Heng Leng
    • By Heng Leng 11th Aug 18, 10:13 AM
    • 4,584 Posts
    • 1,444 Thanks
    Heng Leng
    • #6
    • 11th Aug 18, 10:13 AM
    • #6
    • 11th Aug 18, 10:13 AM
    The sort code stamped on the front may just be a processing centre or similar.

    There should be a long line of numbers (printed on the back) that should include the sortcode and account number of the payee - NatWest sortcodes usually begin 01, 50 or 60.
    • F2KSel
    • By F2KSel 11th Aug 18, 12:58 PM
    • 14 Posts
    • 1 Thanks
    F2KSel
    • #7
    • 11th Aug 18, 12:58 PM
    • #7
    • 11th Aug 18, 12:58 PM
    I don't quite understand. Did you make a second payment when Saga advised that they had not received your first cheque?
    Originally posted by xylophone

    Yes I paid using my card.
    • F2KSel
    • By F2KSel 11th Aug 18, 1:01 PM
    • 14 Posts
    • 1 Thanks
    F2KSel
    • #8
    • 11th Aug 18, 1:01 PM
    • #8
    • 11th Aug 18, 1:01 PM
    The sort code stamped on the front may just be a processing centre or similar.

    There should be a long line of numbers (printed on the back) that should include the sortcode and account number of the payee - NatWest sortcodes usually begin 01, 50 or 60.
    Originally posted by Heng Leng

    There are numbers on the back but when I tried to enter them on online checker nothing is found.


    One set of numbers is hard to read as it's stamped right over my insurance account number that you have to write on the back of the cheque.
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