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  • FIRST POST
    • nicklancaster
    • By nicklancaster 9th Aug 18, 9:45 PM
    • 1Posts
    • 0Thanks
    nicklancaster
    Tesco Bank won't pay me because I'm in the USA
    • #1
    • 9th Aug 18, 9:45 PM
    Tesco Bank won't pay me because I'm in the USA 9th Aug 18 at 9:45 PM
    I am a UK expat now living in the USA.

    I filed a claim for PPI using Resolver and Tesco bank approved the claim and said they owed me 2,800. They sent the paperwork to my parents address in the UK.

    I called Tesco bank and explained I'm in the USA, I don't have a UK bank account and asked for an international bank transfer. Tesco bank told me they couldn't do that.

    I then asked if they'd write a check to my father who would pay it into his UK bank account and we'd handle the transfer. Tesco bank said they couldn't do that, it had to be a check to me.

    I then said I'd accept a check mailed to me in the USA and I'd pay the fee my bank would ask for. Tesco bank said they couldn't send me a check as they needed proof of ID, original photo ID (no copies) with my name and address on.

    I am certainly not going to send my drivers license to the UK.

    Can anyone help me out with advice?
Page 1
    • Nasqueron
    • By Nasqueron 10th Aug 18, 10:26 AM
    • 6,167 Posts
    • 3,760 Thanks
    Nasqueron
    • #2
    • 10th Aug 18, 10:26 AM
    • #2
    • 10th Aug 18, 10:26 AM
    Will they not accept some form of sworn letter from a lawyer or similar along with a scan of proof of ID?

    Also if you are an ex-pat, please use cheque, not the horrible US "check"
    • Moneyineptitude
    • By Moneyineptitude 10th Aug 18, 11:44 PM
    • 22,607 Posts
    • 12,152 Thanks
    Moneyineptitude
    • #3
    • 10th Aug 18, 11:44 PM
    • #3
    • 10th Aug 18, 11:44 PM
    I am certainly not going to send my drivers license to the UK.
    Originally posted by nicklancaster
    Why not?

    Would a new Drivers Licence cost you 2,800 if it was lost?

    Didn't think so..
    • Enterprise 1701C
    • By Enterprise 1701C 11th Aug 18, 8:59 AM
    • 20,560 Posts
    • 216,848 Thanks
    Enterprise 1701C
    • #4
    • 11th Aug 18, 8:59 AM
    • #4
    • 11th Aug 18, 8:59 AM
    Just wondering, as you are now living in the US do you have a UK driving licence and a US one?

    Personally I would photocopy my driving licence and then just send the original to Tesco, has to be worth it for that amount of money.

    Part of me is simply wondering why you didn't just use your parents' address and get them to forward it to you with the next batch of post.
    What is this life if, full of care, we have no time to stand and stare
    • Thrugelmir
    • By Thrugelmir 11th Aug 18, 10:56 AM
    • 61,269 Posts
    • 54,505 Thanks
    Thrugelmir
    • #5
    • 11th Aug 18, 10:56 AM
    • #5
    • 11th Aug 18, 10:56 AM

    Part of me is simply wondering why you didn't just use your parents' address and get them to forward it to you with the next batch of post.
    Originally posted by Enterprise 1701C
    Seems the easiest option.
    Financial disasters happen when the last person who can remember what went wrong last time has left the building.
    • Nasqueron
    • By Nasqueron 11th Aug 18, 10:59 AM
    • 6,167 Posts
    • 3,760 Thanks
    Nasqueron
    • #6
    • 11th Aug 18, 10:59 AM
    • #6
    • 11th Aug 18, 10:59 AM
    Just wondering, as you are now living in the US do you have a UK driving licence and a US one?

    Personally I would photocopy my driving licence and then just send the original to Tesco, has to be worth it for that amount of money.

    Part of me is simply wondering why you didn't just use your parents' address and get them to forward it to you with the next batch of post.
    Originally posted by Enterprise 1701C

    OP stated Tesco will not accept a copy of ID


    I'm not sure though why the OP cannot open a UK bank account (just a very basic online one like Monzo or Starling) and get the money done by BACS or something - or get them to approve his parents paying in the cheque in the UK, then transfer the money.
    • Moneyineptitude
    • By Moneyineptitude 11th Aug 18, 9:06 PM
    • 22,607 Posts
    • 12,152 Thanks
    Moneyineptitude
    • #7
    • 11th Aug 18, 9:06 PM
    • #7
    • 11th Aug 18, 9:06 PM
    Personally I would photocopy my driving licence and then just send the original to Tesco, has to be worth it for that amount of money.
    Originally posted by Enterprise 1701C
    OP stated Tesco will not accept a copy of ID
    Originally posted by Nasqueron
    Enterprise didn't suggest otherwise
    • Nasqueron
    • By Nasqueron 12th Aug 18, 12:04 PM
    • 6,167 Posts
    • 3,760 Thanks
    Nasqueron
    • #8
    • 12th Aug 18, 12:04 PM
    • #8
    • 12th Aug 18, 12:04 PM
    Enterprise didn't suggest otherwise
    Originally posted by Moneyineptitude

    The wording of Enterprise's post states

    "send the original"

    I don't see how you would read that any other way that that poster suggesting the OP send their actual driving license to the UK which OP clearly stated in their first post that they were unwilling to do.
    I am certainly not going to send my drivers license to the UK.
    Originally posted by nicklancaster
    Not sure why you think this helps resolve the OP's problem?
    • unforeseen
    • By unforeseen 12th Aug 18, 12:24 PM
    • 3,152 Posts
    • 4,132 Thanks
    unforeseen
    • #9
    • 12th Aug 18, 12:24 PM
    • #9
    • 12th Aug 18, 12:24 PM
    Yet another 'this is what the bank/BS want as proof of ID but I'm not prepared to do that' thread.

    OP ball is in your court. They now know that you are not currently a UK resident and there don't have a valid UK address so the only way of getting your money is either jump through their hoops to achieve it or come back to the UK and collect in person.
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