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  • FIRST POST
    • Gary_
    • By Gary_ 9th Aug 18, 8:34 PM
    • 19Posts
    • 14Thanks
    Gary_
    Sudden QDR solicitor bill of 4500
    • #1
    • 9th Aug 18, 8:34 PM
    Sudden QDR solicitor bill of 4500 9th Aug 18 at 8:34 PM
    I am really hoping someone can help. I have read all the threads and have sought advice all over the place but doors are closing in my face...


    I recently found out that it is not enough to change your address on your licence with the DVLA and it is also necessary to change it on your V5 log book. My terrible mistake.....as unfortunately last week I received a letter firstly from zzps saying that I owe 90 for a PCN from Indigo parking (at a hospital where I work) that had now incurred fees on top of the original 20. I phoned to query it and was then told that, actually, there are 33 outstanding PCN's all spanning over a period of 3 years. Most are with QDR solicitors. They add up to 4500 in total. They confirmed that the previous letters had all gone to an address I lived at 5 years ago. They only found me now because I recently changed my address on my V5 log book. I'm aware that I could be charged 1000 for this so to be honest, am concerned about making too many waves. However at the same time, I don't want to pay all the fees and can't afford 4500!
    Citizens Advice Bureau advised me to appeal to Indigo and then to POPLAR. I tried to appeal this with Indigo (via letter because it was too late to appeal online). I received a swift response within a week, saying basically there was nothing they could do because the cases had now been passed over to debt collectors. I phoned POPLAR to ask for advice and they too told me that because the time had passed it was also too late for them to do anything about it. They suggested a solicitor. I did contact one, but was told the fees for this start at 1500 which is too much for me.
    If I take some of the advice on the forum and ignore the QDR and zzps letters, then I may be taken to court (that amount of money might be worth their while chasing in court) and there it will be revealed that in fact it is my own fault because I didn't change my address on V5 logbook early enough.
    With regards to the fines themselves, I have no evidence via photo or anything that I parked in the car park without a permit 33 times! I can recall a few occasions but certainly not 33. Also, some of these PCN's they listed (they sent me an emailed list) have not got times on them, just dates.


    Is there anything I can realistically do to avoid paying this or get them to reduce the amount? Or will I just have to accept it an cough up (with a payment plan obviously). If I go to court with this I am worried that the judge will tell me it's my fault and fine me 1000 for not changing my address.


    Any help would be most gratefully received.


    Thank you
    Last edited by Gary_; 09-08-2018 at 10:43 PM. Reason: Disclosed too much information
Page 1
    • Quentin
    • By Quentin 9th Aug 18, 8:44 PM
    • 36,843 Posts
    • 20,981 Thanks
    Quentin
    • #2
    • 9th Aug 18, 8:44 PM
    • #2
    • 9th Aug 18, 8:44 PM
    It won't be a judge in the county court fining you for not notifying DVLA!


    You need to read up on this in the newbies faq thread near the top of the forum


    There's little you can do except wait and see if they do take court action, all covered in #2 of the FAQ


    Maybe your employer would step in and get these cancelled??
    Last edited by Quentin; 09-08-2018 at 9:31 PM.
    • waamo
    • By waamo 9th Aug 18, 9:14 PM
    • 3,898 Posts
    • 5,089 Thanks
    waamo
    • #3
    • 9th Aug 18, 9:14 PM
    • #3
    • 9th Aug 18, 9:14 PM
    Let me guess Cardiff?
    This space for hire.
    • Gary_
    • By Gary_ 9th Aug 18, 9:22 PM
    • 19 Posts
    • 14 Thanks
    Gary_
    • #4
    • 9th Aug 18, 9:22 PM
    • #4
    • 9th Aug 18, 9:22 PM
    Message has been removed
    Last edited by Gary_; 09-08-2018 at 10:42 PM.
    • beamerguy
    • By beamerguy 9th Aug 18, 9:30 PM
    • 8,133 Posts
    • 10,673 Thanks
    beamerguy
    • #5
    • 9th Aug 18, 9:30 PM
    • #5
    • 9th Aug 18, 9:30 PM
    Thanks so much for your quick response. I guess I'm just scared that the money will mount up even more than it has and if I lose in court I will have to pay more, plus court fees.


    My employer (chief executive of hospital) has unfortunately issued a statement saying that he will not intervene at all in any parking disputes. Recently there was a big court battle and several doctors and nurses went to court to fight Indigo and unfortunately lost the case. They had to pay thousands between them. It has put me off wanting to fight.
    Originally posted by Gary_
    Yes, we know all about that dreadful case and you know
    what, your CEO is a disgrace if he allows his staff to be
    threatened by scammers, makes me think he has a share
    of the action ???

    The DVLA are a c*ck eyed outfit with computer systems
    that don't talk to each other. But as you have changed
    your address, nothing more will come of it.
    This will have nothing to do with a judge in a parking case
    so forget that.

    It sounds like the 4.500 is made up of different elements

    They claim 33 charges x 100, that's 3.300 so the rest
    will be made up with fake charges

    You now need a full breakdown which they must give you
    and then come back here with that information
    Last edited by beamerguy; 09-08-2018 at 9:52 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Johnersh
    • By Johnersh 9th Aug 18, 9:49 PM
    • 1,152 Posts
    • 2,186 Thanks
    Johnersh
    • #6
    • 9th Aug 18, 9:49 PM
    • #6
    • 9th Aug 18, 9:49 PM
    I hope that they've got 33 itemised photos, 33 copies of the context and 33 statements from the relevant parking operative ready to provide to you if you put them to proof....
    "The best advice I ever got was that knowledge is power and to keep reading."
    DISCLAIMER: I post thoughts as & when they occur. I don't advise. You are your own person and decision-maker. I'm unlikely to respond to DMs seeking personal advice. It's ill-advised & you lose the benefit of a group "take" on events.
    • KeithP
    • By KeithP 9th Aug 18, 10:01 PM
    • 8,673 Posts
    • 8,586 Thanks
    KeithP
    • #7
    • 9th Aug 18, 10:01 PM
    • #7
    • 9th Aug 18, 10:01 PM
    ...and 33 instances of asking for keeper details from the DVLA.


    Easy to check that one. See here:

    .
    • beamerguy
    • By beamerguy 9th Aug 18, 10:23 PM
    • 8,133 Posts
    • 10,673 Thanks
    beamerguy
    • #8
    • 9th Aug 18, 10:23 PM
    • #8
    • 9th Aug 18, 10:23 PM
    ...and 33 instances of asking for keeper details from the DVLA.


    Easy to check that one. See here:

    Originally posted by KeithP
    Perfect, I doubt the OP will understand the importance
    of this, could you explain to him, you will do it better, or someone
    Last edited by beamerguy; 09-08-2018 at 10:46 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Gary_
    • By Gary_ 9th Aug 18, 10:46 PM
    • 19 Posts
    • 14 Thanks
    Gary_
    • #9
    • 9th Aug 18, 10:46 PM
    • #9
    • 9th Aug 18, 10:46 PM
    Yes, we know all about that dreadful case and you know
    what, your CEO is a disgrace if he allows his staff to be
    threatened by scammers, makes me think he has a share
    of the action ???

    The DVLA are a c*ck eyed outfit with computer systems
    that don't talk to each other. But as you have changed
    your address, nothing more will come of it.
    This will have nothing to do with a judge in a parking case
    so forget that.

    It sounds like the 4.500 is made up of different elements

    They claim 33 charges x 100, that's 3.300 so the rest
    will be made up with fake charges

    You now need a full breakdown which they must give you
    and then come back here with that information
    Originally posted by beamerguy

    Thanks, I feel a bit more confident now. I have asked them for a breakdown of all the fees but they have yet to respond. I'll sent them another email now....I will let you know what they come back with.
    • beamerguy
    • By beamerguy 9th Aug 18, 10:52 PM
    • 8,133 Posts
    • 10,673 Thanks
    beamerguy
    Thanks, I feel a bit more confident now. I have asked them for a breakdown of all the fees but they have yet to respond. I'll sent them another email now....I will let you know what they come back with.
    Originally posted by Gary_
    OK, KeithP above has raised a very important point and that is how
    many times (33) Indigo applied for your data ...... if they did
    33 times?

    Please wait for this answer
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Gary_
    • By Gary_ 9th Aug 18, 10:53 PM
    • 19 Posts
    • 14 Thanks
    Gary_
    Perfect, I doubt the OP will understand the importance
    of this, could you explain to him, you will do it better, or someone
    Originally posted by beamerguy
    [QUOTE=KeithP;74640325]...and 33 instances of asking for keeper details from the DVLA.


    Easy to check that one. See here:



    Brilliant! I didn't realise we could check this ourselves! They did say over the phone that 30 of each was to check the DVLA records for my address. My question was, if there were so many of them (some one day after another) then why did they need to check this again for each day? I will definitely put this all in writing to them. Thank you for your help!
    • Gary_
    • By Gary_ 9th Aug 18, 10:55 PM
    • 19 Posts
    • 14 Thanks
    Gary_
    Thank you. Yes, I will definitely ask them for this information and also write to DVLA myself to check this. If they don't provide me with the information, can I report them to anyone? The credit services association perhaps?
    • Umkomaas
    • By Umkomaas 9th Aug 18, 10:57 PM
    • 18,914 Posts
    • 29,786 Thanks
    Umkomaas
    They pay the DVLA just 2.50 per electronic access.

    Email your enquiry to the DVLA, they will respond by snail mail. They say they will respond within a month, but in my experience it's around a week, but with 33 dates to check, it may be longer. Just go for it and see what comes through from them. Let us know the outcome.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Gary_
    • By Gary_ 9th Aug 18, 11:01 PM
    • 19 Posts
    • 14 Thanks
    Gary_
    Also, the PCN itself was originally 20 each so the charges are massive! Most have gone up to 128 each! I suppose they are going to say that as well as the DVLA requests for information there are 'admin' charges because of chasing me with letters sent to my old address all this time. I will ask for a full break down of the charges.


    Thanks again.
    • beamerguy
    • By beamerguy 9th Aug 18, 11:03 PM
    • 8,133 Posts
    • 10,673 Thanks
    beamerguy
    [QUOTE=Gary_;74640510]
    ...and 33 instances of asking for keeper details from the DVLA.


    Easy to check that one. See here:



    Brilliant! I didn't realise we could check this ourselves! They did say over the phone that 30 of each was to check the DVLA records for my address. My question was, if there were so many of them (some one day after another) then why did they need to check this again for each day? I will definitely put this all in writing to them. Thank you for your help!
    Originally posted by KeithP
    Did they indeed ???? Each application to the DVLA costs
    them 2.50 each.and cannot be claimed back from you

    33 X 2.50 would amount to 82.50 to which they bear
    the cost, not you

    Did they really say 30 each ?????

    Plus, they are only allowed to request details per ticket ONCE
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Gary_
    • By Gary_ 9th Aug 18, 11:07 PM
    • 19 Posts
    • 14 Thanks
    Gary_
    [QUOTE=beamerguy;74640540]

    Did they indeed ???? Each application to the DVLA costs
    them 2.50 each.and cannot be claimed back from you

    33 X 2.50 would amount to 82.50 to which they bear
    the cost, not you



    Did they really say 30 each ?????

    Plus, they are only allowed to request details per ticket ONCE
    Originally posted by Gary_

    That's shocking!! I'm so glad I posted on this site. Yes they did say to me on the phone that 30 of the fee was to request details from DVLA. I didn't take in the other bits because I was still in shock. I did ask them via email for the breakdown of fees but since they haven't responded yet I will email then again....
    • Gary_
    • By Gary_ 9th Aug 18, 11:09 PM
    • 19 Posts
    • 14 Thanks
    Gary_
    They pay the DVLA just 2.50 per electronic access.

    Email your enquiry to the DVLA, they will respond by snail mail. They say they will respond within a month, but in my experience it's around a week, but with 33 dates to check, it may be longer. Just go for it and see what comes through from them. Let us know the outcome.
    Originally posted by Umkomaas

    Will do, thanks!
    • beamerguy
    • By beamerguy 9th Aug 18, 11:11 PM
    • 8,133 Posts
    • 10,673 Thanks
    beamerguy
    Also, the PCN itself was originally 20 each so the charges are massive! Most have gone up to 128 each! I suppose they are going to say that as well as the DVLA requests for information there are 'admin' charges because of chasing me with letters sent to my old address all this time. I will ask for a full break down of the charges.


    Thanks again.
    Originally posted by Gary_
    All becoming much clearer now, they can only claim for the face
    value of the ticket ... 20 = 660
    They can add interest at base rate so not much more
    The court fee will be 25.00 and solicitors costs 50 approx
    (I am not sure if 25 court fee is correct on 660)

    So QDR are tring to extort money from you.
    QDR is owned by Wright Hassall

    The courts will not allow extortion
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • beamerguy
    • By beamerguy 9th Aug 18, 11:14 PM
    • 8,133 Posts
    • 10,673 Thanks
    beamerguy
    [QUOTE=Gary_;74640547]


    That's shocking!! I'm so glad I posted on this site. Yes they did say to me on the phone that 30 of the fee was to request details from DVLA. I didn't take in the other bits because I was still in shock. I did ask them via email for the breakdown of fees but since they haven't responded yet I will email then again....
    Originally posted by beamerguy
    Clarify please .... 30 DVLA COSTS for all tickets or 30
    per ticket
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Umkomaas
    • By Umkomaas 9th Aug 18, 11:16 PM
    • 18,914 Posts
    • 29,786 Thanks
    Umkomaas
    The court fee will be based on the face value of their claim - 4,500 = 185 court fee using MCOL.

    https://www.gov.uk/make-court-claim-for-money/court-fees
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
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