Hi,

From June 2017-June 2018, I worked for a coffee shop based at a service station which has ANPR (I'm assuming?) cameras which enforce the 1 hour parking rule. Obviously, I worked longer than 1 hour shifts, and after speaking with management said that PCNs aren't enforceable as long as I explain I worked there and provide proof of the schedule.

I received a PCN "final reminder" on the 11/06/18 for the incident which allegedly occurred on the 23/04/2018, in that time I have gotten a new job and moved house, so I believe the initial fine I intended to deal with was lost in the move.

Upon receiving this "final reminder", I sent the below email:

Good afternoon,

I am the registered keeper and owner of a blue Toyota *********, VRM **********

I received a PCN for I believe the 23/04/2018 after staying over the 1 hour limit. I can say that this is due to my employment at *SERVICE STATION* and on this date I was on a 1400x2200 shift, this is an 8 hour shift which is therefore longer than the 1 hour limit.

I consulted management at *SERVICE STATION* who confirmed I had permission to stay in the car park for the duration of my shift, therefore giving me right and authority to remain.

This is the third time I have received a PCN for being in this car park, the first time I challenged I was successful with Parking on Private Land Appeals (POPLA), who agreed I have right and authority to stay in the car park over the time if I am working at the ********* at that time.

I consider myself harassed and distressed by the PCN process, as it causes me to worry that I may have to pay money that I do not owe.

I have attached a schedule where you can see I am known as !!!8220;***" on there showing I am rota!!!8217;d in for 1400x2200 on that date

I would like the PCN to be cancelled on the above grounds.

If I receive no communication saying otherwise, I will assume you have cancelled the fine from your end.

Regards,

--

They've since replied by post stating the PCN issued was correct and I have to pay, not addressing my points or concerns and rejecting my opinion I'm feeling harassed and distressed.

I replied with this email:

Good afternoon,

I am the registered keeper and owner of a blue Toyota *******, VRM ************

I write this email in reference to PCN *******

I note your reply and insistence that I pay the amount owed. I insist I owe no money and at said time of the PCN, I was at work as I have proved and stated.

I note you state that my vehicle was not registered to be exempt, this is a clerical error and I will be contacting staff at *************** to write to you on my behalf to confirm I did indeed have right and authority to park in the car park for the duration of my shift.

I also note you did not issue me with a POPLA reference number? Please can I be provided with a POPLA reference number so I can seek independent decisions on this matter. I have not submitted an appeal for this PCN prior to the one I submitted on the 19/07/2018 *(which was directly to the issuer rather than via POPLA)*, so I am still well within the 28 days.

Could you please contact me to confirm the above where needed.

Regards,

--

And today they've sent me a letter stating they are ceasing correspondence and that I will be passed onto a debt collection agency if I don't pay.

I'm worried that this could affect my credit score etc, is there any advice anyone could provide? I'm extremely confused as on the initial "final reminder" from the 11/06, they stated they would issue a POPLA reference on appeal, which they've failed to do.

Any advice I'm grateful for,
thanks