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    • Wells888
    • By Wells888 9th Aug 18, 2:00 PM
    • 1Posts
    • 0Thanks
    Brittania Parking POPLA appeal
    • #1
    • 9th Aug 18, 2:00 PM
    Brittania Parking POPLA appeal 9th Aug 18 at 2:00 PM
    Hello all - unfortunately I discovered this forum too late it seems.

    On leaving a Britannia car park I tried to pay and the machine wouldn't take credit cards - only cash. I then downloaded the Paybyphone app and paid through that - I did get a notification that said 'payment successful'. Unfortunately no payment was taken, the app must have been malfunctioning and I didnt realise until I recieved the PCN.

    I explained the above (admitted that it was me ) and following aappeal it we went to a POPLA appeal - I explained the above and also included some signage, land ownership stuff. Britannia have replied with a ton of evidence, signage photos, machine logs etc. I now have 7 days to comment.

    Any advice for the comments? And should I budget for having to pay the fine? Any help would be appreciated.
Page 1
    • nosferatu1001
    • By nosferatu1001 9th Aug 18, 2:05 PM
    • 4,786 Posts
    • 5,807 Thanks
    • #2
    • 9th Aug 18, 2:05 PM
    • #2
    • 9th Aug 18, 2:05 PM

    Just an invoice

    If you have a screenshot showing "payment successful" then an issue with *their* payment processor is nothing to do with you. You are entitled, as a consumer, to rely on infomation presented.
    • KeithP
    • By KeithP 9th Aug 18, 2:17 PM
    • 12,776 Posts
    • 13,734 Thanks
    • #3
    • 9th Aug 18, 2:17 PM
    • #3
    • 9th Aug 18, 2:17 PM
    You must now go through their evidence with a fine toothed comb looking for mistakes. We have even seen pictures of signs from a car park over 100 miles away.

    Look for any points that you made in your appeal that they have not challenged and point those out to PoPLA too.

    Be concise. You only have 2000 characters to respond.

    Be quick. You only have seven days.

    You must respond or you will lose.

    Even if you lose at PoPLA there is still no need to pay.
    The decision is not binding on you.
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