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    • Cliddy
    • By Cliddy 8th Aug 18, 5:55 PM
    • 200Posts
    • 19Thanks
    Fidelity documents
    • #1
    • 8th Aug 18, 5:55 PM
    Fidelity documents 8th Aug 18 at 5:55 PM

    Has anyone there got a Fidelity investment account and having problems reading documents?
    For nearly 3 months now I have been unable to read/download any documents.

    It displays a very basic error message implying it does not support my browser.

    I'm using Chrome on a Android tablet. Everything else, everywhere else works fine.

    They say they are working on it and that they are aware of the problem.

    Frankly with the number of tablets/chrome out there I would have thought it was therefore fairly widespread by now !!!

    I have tried all the usual, clearing cookies, trying other browsers etc. It looks as if it might be related to PDF files. But I have Adobe loaded and working elsewhere. So may be that the fidelity system is not linking to Adobe properly.

    Any help or at least confirmation I'm not alone would would help.

    Many thanks.
Page 2
    • stephen160
    • By stephen160 10th Aug 18, 9:10 PM
    • 63 Posts
    • 9 Thanks
    Have you tried buying them in you SIPP?
    • Cliddy
    • By Cliddy 10th Aug 18, 9:21 PM
    • 200 Posts
    • 19 Thanks
    Have you tried buying them in you SIPP?
    Originally posted by stephen160
    I've had my thread poached! Never mind I'm not changing now. Going to put up with useless fidelity.
    Good luck with your SIPPs
    • cogito
    • By cogito 11th Aug 18, 8:43 AM
    • 4,010 Posts
    • 11,642 Thanks
    Have you tried buying them in you SIPP?
    Originally posted by stephen160
    A couple of them, yes, but my IFA said that they were not available.
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