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  • FIRST POST
    • Kernel Sanders
    • By Kernel Sanders 8th Aug 18, 4:41 PM
    • 3,356Posts
    • 1,366Thanks
    Kernel Sanders
    Do Paypal ever ask you to change your password immediately after logging in?
    • #1
    • 8th Aug 18, 4:41 PM
    Do Paypal ever ask you to change your password immediately after logging in? 8th Aug 18 at 4:41 PM
    I got this before being able to view my account and was immediately suspicious...
    [img=//www65.zippyshare.com/thumb/zsFEiGxp/file.html][/img]
    Last edited by Kernel Sanders; 08-08-2018 at 4:48 PM.
Page 1
    • karlie88
    • By karlie88 8th Aug 18, 4:51 PM
    • 8,732 Posts
    • 107,996 Thanks
    karlie88
    • #2
    • 8th Aug 18, 4:51 PM
    • #2
    • 8th Aug 18, 4:51 PM
    Not sure whether I want to click that link...

    OP can you embed the picture into your 1st post please? Find the .jpg link and embed it.
    Official MSE canny forumite and HUKD VIP badge member
    • Kernel Sanders
    • By Kernel Sanders 8th Aug 18, 4:54 PM
    • 3,356 Posts
    • 1,366 Thanks
    Kernel Sanders
    • #3
    • 8th Aug 18, 4:54 PM
    • #3
    • 8th Aug 18, 4:54 PM
    Not sure whether I want to click that link...

    OP can you embed the picture into your 1st post please? Find the .jpg link and embed it.
    Originally posted by karlie88
    I've tried but it doesn't seem to work.
    • Peter999
    • By Peter999 8th Aug 18, 4:54 PM
    • 551 Posts
    • 608 Thanks
    Peter999
    • #4
    • 8th Aug 18, 4:54 PM
    • #4
    • 8th Aug 18, 4:54 PM
    Last edited by Peter999; 08-08-2018 at 4:57 PM.
    • Kernel Sanders
    • By Kernel Sanders 8th Aug 18, 5:06 PM
    • 3,356 Posts
    • 1,366 Thanks
    Kernel Sanders
    • #5
    • 8th Aug 18, 5:06 PM
    • #5
    • 8th Aug 18, 5:06 PM
    Originally posted by Peter999
    Sometimes the code only shows up when you try to edit your post or reply to another. I've pasted it in below but like Peter's, nothing is displayed.
    Last edited by Kernel Sanders; 08-08-2018 at 5:08 PM.
    • Willing2Learn
    • By Willing2Learn 8th Aug 18, 5:23 PM
    • 1,836 Posts
    • 1,419 Thanks
    Willing2Learn
    • #6
    • 8th Aug 18, 5:23 PM
    • #6
    • 8th Aug 18, 5:23 PM
    I've clicked on the link and seen your picture:



    Why don't you phone PayPal UK and ask them whether that was normal or sinister behaviour.

    0800 358 7911
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • Kernel Sanders
    • By Kernel Sanders 8th Aug 18, 5:28 PM
    • 3,356 Posts
    • 1,366 Thanks
    Kernel Sanders
    • #7
    • 8th Aug 18, 5:28 PM
    • #7
    • 8th Aug 18, 5:28 PM
    I've clicked on the link and seen your picture:
    Originally posted by Willing2Learn
    Thanks, which of the 7 links did you use and what field did you put them in?
    • Willing2Learn
    • By Willing2Learn 8th Aug 18, 5:33 PM
    • 1,836 Posts
    • 1,419 Thanks
    Willing2Learn
    • #8
    • 8th Aug 18, 5:33 PM
    • #8
    • 8th Aug 18, 5:33 PM
    I did a screenshot of your screenshot as I couldn't get it to work lol

    Then uploaded via TinyPic

    Edit: And no, I've never had that with PayPal account before...
    Last edited by Willing2Learn; 08-08-2018 at 5:38 PM.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    • venomx
    • By venomx 8th Aug 18, 5:49 PM
    • 191 Posts
    • 23 Thanks
    venomx
    • #9
    • 8th Aug 18, 5:49 PM
    • #9
    • 8th Aug 18, 5:49 PM
    Never had that either. The only thing not suspicious is the site is detected as " Secure "

    As suggested above, give them a call
    • Dizzee Rebel
    • By Dizzee Rebel 8th Aug 18, 7:00 PM
    • 60 Posts
    • 17 Thanks
    Dizzee Rebel
    Yes I Had this two weeks ago

    I phoned them & they really couldn't understand what I was trying to explain, they sent me an email with a link to reset my password - which I did... but then that screen appeared again.

    I asked her if i could send her a screenshot so she could look at it & advise me if it was real - she said I couldn't send it to her but, I could send it to a dedicated papyal email address specifically for issues like this - although they might take a while getting back to me...

    At this point (after 40 mins) she gave up on me and transferred me to a different department, was kept on hold for a further 40 minutes then the line went dead.

    Phoned back & spoke to someone else - who equally didn't have a clue, but said they had detected that I had logged in from a different device??

    At this point I gave up, hung up and changed the password on that screen.

    Everything has worked fine & I've had no problems since.

    Looking back, the only thing that I could put it down to is I may have had my VPN active whilst I tried to log in, either way really poor service from Paypal staff on this occasion.
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