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  • FIRST POST
    • jac1970stone
    • By jac1970stone 6th Aug 18, 7:26 PM
    • 7Posts
    • 3Thanks
    jac1970stone
    Car servicing - who are "authorised dealer"s?
    • #1
    • 6th Aug 18, 7:26 PM
    Car servicing - who are "authorised dealer"s? 6th Aug 18 at 7:26 PM
    Hi all
    My finance contract on my Vauxhall Corsas (1 year old, 10,000 miles) states that it has to be serviced regularly and by an "authorised dealer".

    I am trying to establish though who they include as authorised dealers! Does this include independent firms or just Vauxhall dealers - who want a lot more than the local ones, including Halfords etc.

    Any advice would be welcome!

    Thank you in advance.
Page 1
    • agrinnall
    • By agrinnall 6th Aug 18, 8:13 PM
    • 20,709 Posts
    • 16,546 Thanks
    agrinnall
    • #2
    • 6th Aug 18, 8:13 PM
    • #2
    • 6th Aug 18, 8:13 PM
    Well whatever you do don't take it to Halfrauds (how could they possibly be an authorised dealer anyway, they don't sell cars).
    • waamo
    • By waamo 6th Aug 18, 8:18 PM
    • 3,885 Posts
    • 5,065 Thanks
    waamo
    • #3
    • 6th Aug 18, 8:18 PM
    • #3
    • 6th Aug 18, 8:18 PM
    Have you looked here https://www.vauxhall.co.uk/

    Book via that site and it books an authorised dealer.
    This space for hire.
    • Arklight
    • By Arklight 6th Aug 18, 8:20 PM
    • 1,405 Posts
    • 2,222 Thanks
    Arklight
    • #4
    • 6th Aug 18, 8:20 PM
    • #4
    • 6th Aug 18, 8:20 PM
    For the warranty the manufacturer can't insist you use a main dealer. However if you're on PCP or something where you hand the car back, no potential buyer of a 3 year old car wants to see a service history outside of the manufacturer's ecosystem, so you are probably stuck with Vauxhall.

    Don't take your car to Halfords to be serviced. If that's really all you can spend then buy the stuff yourself and spend a day on Youtube finding out how to service it yourself.
    • ssparks2003
    • By ssparks2003 6th Aug 18, 8:20 PM
    • 395 Posts
    • 536 Thanks
    ssparks2003
    • #5
    • 6th Aug 18, 8:20 PM
    • #5
    • 6th Aug 18, 8:20 PM
    An authorised dealer is quite simply a dealer that is authorised by the car manufacturer. So halfords, no. Back street dealer, no. Local fred in a shed mechanic, no. Actual local Vauxhall dealer, yes.
    • daveyjp
    • By daveyjp 6th Aug 18, 8:44 PM
    • 7,627 Posts
    • 6,183 Thanks
    daveyjp
    • #6
    • 6th Aug 18, 8:44 PM
    • #6
    • 6th Aug 18, 8:44 PM
    A main dealer, but call a few. Don't use web booking, get prices over the phone and haggle.
    • Car 54
    • By Car 54 6th Aug 18, 9:08 PM
    • 3,188 Posts
    • 1,985 Thanks
    Car 54
    • #7
    • 6th Aug 18, 9:08 PM
    • #7
    • 6th Aug 18, 9:08 PM
    Hi all
    My finance contract on my Vauxhall Corsas (1 year old, 10,000 miles) states that it has to be serviced regularly and by an "authorised dealer".
    Originally posted by jac1970stone
    "Authorised" is meaningless. I can set up tomorrow as a Vauxhall specialist, authorised by my brother-in-law and my mate Jeff.

    The finance company probably mean authorised by Vauxhall, but why not ask them?
    • w211
    • By w211 7th Aug 18, 3:14 AM
    • 676 Posts
    • 387 Thanks
    w211
    • #8
    • 7th Aug 18, 3:14 AM
    • #8
    • 7th Aug 18, 3:14 AM
    Look at the service interval requirements first. You say the contract is 1 yr/10,000 miles. If the service interval is beyond that, you won't need to service the car at all.
    • neilmcl
    • By neilmcl 7th Aug 18, 6:53 AM
    • 11,442 Posts
    • 8,229 Thanks
    neilmcl
    • #9
    • 7th Aug 18, 6:53 AM
    • #9
    • 7th Aug 18, 6:53 AM
    Look at the service interval requirements first. You say the contract is 1 yr/10,000 miles. If the service interval is beyond that, you won't need to service the car at all.
    Originally posted by w211
    I'm guessing the 1 yr/10,000 miles is what his car is currently at. Very few PCPs are just a year in length.
    • neilmcl
    • By neilmcl 7th Aug 18, 6:58 AM
    • 11,442 Posts
    • 8,229 Thanks
    neilmcl
    Hi all
    My finance contract on my Vauxhall Corsas (1 year old, 10,000 miles) states that it has to be serviced regularly and by an "authorised dealer".

    I am trying to establish though who they include as authorised dealers! Does this include independent firms or just Vauxhall dealers - who want a lot more than the local ones, including Halfords etc.

    Any advice would be welcome!

    Thank you in advance.
    Originally posted by jac1970stone
    What are you planning to do at the end of the finance period? Much will depend on whether you are planning on paying the balloon and keeping the car.
    • jac1970stone
    • By jac1970stone 7th Aug 18, 10:56 AM
    • 7 Posts
    • 3 Thanks
    jac1970stone
    Hi all,

    Thank you. Appreciate views given - I did contact Vauxhall and they said they couldn't say on their live chat service but they could book me into a local vauxhall dealer for the service at 175, which does seem steep for a first service. The agreement says it should be after a year or 20,000 miles. Well its a year, but half the mileage. I am still unsure whether or not I will be keeping the car at the end of the finance term - there is a balloon payment of 3.5k and will in a way depend on the approximate value of the car at that time and what the alternative options are. So I therefore don't want to break the rules, but do want to get best value for the costs!
    • Tarambor
    • By Tarambor 7th Aug 18, 2:40 PM
    • 3,385 Posts
    • 2,478 Thanks
    Tarambor
    The agreement says it should be after a year or 20,000 miles. Well its a year, but half the mileage.
    Originally posted by jac1970stone
    Still needs to be serviced. Cars that do low mileage actually go onto an abnormal service schedule because low mileage means either lots of short journeys or long periods stood, either of which doesn't do cars much good.
    • fred246
    • By fred246 7th Aug 18, 2:54 PM
    • 1,067 Posts
    • 589 Thanks
    fred246
    I would love to do an undercover investigation into main dealer servicing of one year old vehicles. Attach discrete webcams and then send them in. I really can't imagine much (if anything) being done. Owner doesn't want a service, just wants a stamp in the book. Dealer quite happy to stamp a book for 200. It's just an oil and filter change really but nothing is going to happen if they can't be bothered doing it.
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