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  • FIRST POST
    • Johnshell
    • By Johnshell 6th Aug 18, 6:47 PM
    • 13Posts
    • 1Thanks
    Johnshell
    DCBL advice?
    • #1
    • 6th Aug 18, 6:47 PM
    DCBL advice? 6th Aug 18 at 6:47 PM
    Can anyone give me advice on this letter?
    It doesn't have any information on from when it was from.

    I remember my wife getting a fine for her permit at work not being correctly shown a long time ago and we ignored it, but this has been sent today.

    Dear....

    Letter of claim
    Urgent action required.

    We act on behalf of direct collection bailiffs limited (DCBL) in respect of a debt due under an agreement between you and northern parking services (north east) Ltd.

    Please accept this as a formal letter of claim in accordance with the CPR practice direction - pre action protocol for debt claims.

    claiment
    Northern parking services (north east) Ltd.

    defendant
    My details.

    basis of claim
    You enter into an agreement with northern parking services (north east) Ltd under reference xxxxx. In accordance with the terms of that agreement and previous correspondence sent to you, there remains a balance outstanding. In light of the supporting evidence, correspondence and invoices, you are liable for the sums due.

    amount of claim
    The sum claimed is a total of £482.40 together with further accuring interest as permitted under s69 county court 1984 at the rate of 8.25% (8.50% if after 02.11.12) per annum in till judgement or earlier payment. Costs will also be applied should a claim become necessary.

    To ensure no further action will take place please make immediate payment via our 24 hour payment line on 01302 897022 using reference number xxxxx

    You are expected to acknowledge this letter of claim and pay the debt in full within 30 days of the date of this letter. Failure to do so will result in a claim being issued against you WITHOUT further notice.

    Any idea what I should do next?

    Thanks in advance.
    Last edited by Johnshell; 06-08-2018 at 7:28 PM. Reason: Now removed reference numbers.
Page 3
    • busby3000
    • By busby3000 7th Aug 18, 6:57 PM
    • 34 Posts
    • 10 Thanks
    busby3000
    Hi Johnshell, I didn't want to jump in on the back of your post but as it's the same generic letter, and as you say you have enough on your plate with your wife being pregnant I though I'd share!

    I have this afternoon sent an email to the BPA as suggested by beamerguy.

    The advice on here is great - thanks everyone.
    • Hollyjaka
    • By Hollyjaka 8th Aug 18, 7:52 PM
    • 1 Posts
    • 0 Thanks
    Hollyjaka
    Same letter
    Hi
    I have recieved the exact same letter word for word and same amount too, very strage.
    Came across you post looking for advice as it paniced me a bit as I wasn’t even aware of the tickets ( we have free work spaces) and im not sure how to respond. The letter is way out of date as it went yo my parents house... havnt lived there for years! !!!128556;
    • busby3000
    • By busby3000 8th Aug 18, 8:25 PM
    • 34 Posts
    • 10 Thanks
    busby3000
    Hollyjaka one thing it is important to do is tell them if you have moved. We did and I let them know. They have 7 yrs (I think) to chase tickets, and I didn!!!8217;t want to miss a possible court case being ruled in their favour because I didn!!!8217;t turn up. Not that NPS is litigious anyway.
    • Quentin
    • By Quentin 8th Aug 18, 8:30 PM
    • 37,525 Posts
    • 21,733 Thanks
    Quentin
    @hollyjacka

    You first need to read up on this in the newbies FAQ thread to understand the game you are caught up in and where you are now ,

    Then if you have further questions you must start your own thread and not post in others like this
    • busby3000
    • By busby3000 27th Sep 18, 5:44 PM
    • 34 Posts
    • 10 Thanks
    busby3000
    As suggested I emailed BPA to ask what was going on (sent to Steve Clark, picked up by someone else)- this was 7 August. They contacted them on my behalf, and said to allow 14 days for DCB legal to reply. I heard back today (27 Sept, slightly more than 14 days!) with the following:

    "Thank you for your patience whilst we contacted Direct Collections Bailiffs Limited for further information in regards to your complaint.

    Direct Collections Bailiffs Limited have responded to advise that the letter issued to you states that DCB Legal act on behalf of Direct Collections Bailiffs Limited in relation to the client’s matter and that the letters do not state or infer that Direct Collections Bailiffs Limited is the Claimant.

    Direct Collections Bailiffs Limited inform us that they are able to instruct a solicitor, and in this case, have done so on behalf and under the instruction of their client (Northern Parking Services (North East) Ltd). I can see that the letter does not specify that the debt belongs to Direct Collections Bailiffs Limited.

    As our role as an Accredited Trade Association is to investigate alleged breaches of our Code of Practice and I have not identified one during this investigation, I have now closed this case.

    I hope that the above information is of assistance to you."


    So it seems BPA can't help. Interesting that the reply is somewhat at odds with what beamerguy is saying!
    • twhitehousescat
    • By twhitehousescat 27th Sep 18, 6:56 PM
    • 1,932 Posts
    • 2,403 Thanks
    twhitehousescat
    As suggested I emailed BPA to ask what was going on (sent to Steve Clark, picked up by someone else)- this was 7 August. They contacted them on my behalf, and said to allow 14 days for DCB legal to reply. I heard back today (27 Sept, slightly more than 14 days!) with the following:

    "Thank you for your patience whilst we contacted Direct Collections Bailiffs Limited for further information in regards to your complaint.

    Direct Collections Bailiffs Limited have responded to advise that the letter issued to you states that DCB Legal act on behalf of Direct Collections Bailiffs Limited in relation to the client’s matter and that the letters do not state or infer that Direct Collections Bailiffs Limited is the Claimant.

    Direct Collections Bailiffs Limited inform us that they are able to instruct a solicitor, and in this case, have done so on behalf and under the instruction of their client (Northern Parking Services (North East) Ltd). I can see that the letter does not specify that the debt belongs to Direct Collections Bailiffs Limited.

    As our role as an Accredited Trade Association is to investigate alleged breaches of our Code of Practice and I have not identified one during this investigation, I have now closed this case.

    I hope that the above information is of assistance to you."


    So it seems BPA can't help. Interesting that the reply is somewhat at odds with what beamerguy is saying!
    Originally posted by busby3000
    more £$%^ %hit by the BPA Direct Collections Bailiffs Limited CANNOT instruct a solicitor, only the parking co can do that , DCBL in any guise CANNOT instruct anyone
    Time pretending I was asleep whilst under his desk , has given me insight to this sordid world
    • beamerguy
    • By beamerguy 27th Sep 18, 8:15 PM
    • 8,843 Posts
    • 11,718 Thanks
    beamerguy
    busby3000

    Did the BPA really send you this rubbish. ?????

    STEVE CLARK (BPA) ..... Now is the time to tell
    Sir Greg Knight that the BPA is not fit to be an ATA

    Direct Collections Bailiffs can only instruct solicitors
    if they purchased the so called debt and they are
    not allowed to ... For god's sake the BPA know this ?

    Who sent you this BPA rubbish ...... a name please

    Collections Bailiffs Limited in relation to the client’s matter and that the letters do not state or infer that Direct Collections Bailiffs Limited is the Claimant.

    Of course they don't, so why do they quote this rubbish ..

    Direct Collections Bailiffs Limited inform us that they are able to instruct a solicitor, and in this case, have done so on behalf and under the instruction of their client (Northern Parking Services (North East) Ltd)

    Who at the BPA sent you this rubbish ???
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • twhitehousescat
    • By twhitehousescat 27th Sep 18, 8:19 PM
    • 1,932 Posts
    • 2,403 Thanks
    twhitehousescat
    I think a letter to Mr clark complaining that the parking co have assigned the debt to DCBL ,

    when he asks what proof you have , forward the crap they sent you (above) stating that the BPA are happy a debt collection Co are stating they have instructed solisitors
    Time pretending I was asleep whilst under his desk , has given me insight to this sordid world
    • Umkomaas
    • By Umkomaas 27th Sep 18, 8:21 PM
    • 19,801 Posts
    • 31,273 Thanks
    Umkomaas
    Just wonder if bargepole, IamEmanresu, Johnersh or LoC123 (alphabetically ordered!) are available to comment on this? Would be helpful to get a professional view.
    Last edited by Umkomaas; 27-09-2018 at 8:23 PM.
    The fact that I have commented on your thread does not mean I have become your personal adviser. A long list of subsequent questions addressed for my personal attention is unlikely to receive a reply.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Coupon-mad
    • By Coupon-mad 28th Sep 18, 1:03 AM
    • 62,736 Posts
    • 75,672 Thanks
    Coupon-mad
    Just wonder if bargepole, IamEmanresu, Johnersh or LoC123 (alphabetically ordered!) are available to comment on this? Would be helpful to get a professional view.
    Originally posted by Umkomaas
    Bump, I agree.

    Is this DCBL letter - and the story they span to the BPA - in any way an offence, such as:

    - impersonating a solicitor or inferring they are, given the wording?

    - impersonating a bailiff or inferring they are, given the murky lines?

    If not do we think it and the BPA's interpretation, suggests possible MIL-style 'debt assignment' without the DVLA being consulted & agreeing first? DVLA complaint needed next I think.

    Also, how about the OP sends a SAR to DCBL asking for all the data held about them, any assignment and/or all shared information between the original PPC and DCBL.

    And a list of all third parties, including but not limited to solicitors and the BPA and every other party with whom DCBL has shared the data (and copies of all such communications under the GDPR, within the relevant timescale).

    Oh, and my bet is on Joanna or Zoe as the person who replied with that tripe.
    • Johnersh
    • By Johnersh 28th Sep 18, 8:40 AM
    • 1,183 Posts
    • 2,246 Thanks
    Johnersh
    FWIW I disagree with some of the foregoing, but the comments are sound in other respects.

    1. I DISAGREE with the notion that only the PPC can instruct a solicitor. Anyone can instruct a solicitor to write a letter. That does not mean a case has merit of course. There is nothing to stop DCBL funding the PPCs litigation for them, if that is the dynamic here.

    2. I AGREE that the claim if advanced under POFA cannot be assigned. The debt after a judgment was made potentially could be.

    3. I have been unable to review the original. If the o/p has set out the letter verbatim, care has been taken to explain that the intended claimant is Indeed the PPC and the contract with them.

    4. Subject to the caveat at 3 above, I AGREE that the LoC is non compliant. It only countenances payment, whereas of course the purpose of the protocols is to narrow the issues in dispute, which may include the provision of further information and negotiation. It appears to disregard the period of stocktake.
    "The best advice I ever got was that knowledge is power and to keep reading."
    DISCLAIMER: I post thoughts as & when they occur. I don't advise. You are your own person and decision-maker. I'm unlikely to respond to DMs seeking personal advice. It's ill-advised & you lose the benefit of a group "take" on events.
    • beamerguy
    • By beamerguy 28th Sep 18, 9:49 AM
    • 8,843 Posts
    • 11,718 Thanks
    beamerguy

    1. I DISAGREE with the notion that only the PPC can instruct a solicitor. Anyone can instruct a solicitor to write a letter. That does not mean a case has merit of course. There is nothing to stop DCBL funding the PPCs litigation for them, if that is the dynamic here.
    Originally posted by Johnersh
    Not arguing with you but surely if DCBL were stupid enough
    to fund them, that is no different to the PPC selling the debt

    I agree with twhitehousescat

    "I think a letter to Mr clark complaining that the parking co have assigned the debt to DCBL "
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
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