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  • FIRST POST
    • Johnshell
    • By Johnshell 6th Aug 18, 6:47 PM
    • 13Posts
    • 1Thanks
    Johnshell
    DCBL advice?
    • #1
    • 6th Aug 18, 6:47 PM
    DCBL advice? 6th Aug 18 at 6:47 PM
    Can anyone give me advice on this letter?
    It doesn't have any information on from when it was from.

    I remember my wife getting a fine for her permit at work not being correctly shown a long time ago and we ignored it, but this has been sent today.

    Dear....

    Letter of claim
    Urgent action required.

    We act on behalf of direct collection bailiffs limited (DCBL) in respect of a debt due under an agreement between you and northern parking services (north east) Ltd.

    Please accept this as a formal letter of claim in accordance with the CPR practice direction - pre action protocol for debt claims.

    claiment
    Northern parking services (north east) Ltd.

    defendant
    My details.

    basis of claim
    You enter into an agreement with northern parking services (north east) Ltd under reference xxxxx. In accordance with the terms of that agreement and previous correspondence sent to you, there remains a balance outstanding. In light of the supporting evidence, correspondence and invoices, you are liable for the sums due.

    amount of claim
    The sum claimed is a total of 482.40 together with further accuring interest as permitted under s69 county court 1984 at the rate of 8.25% (8.50% if after 02.11.12) per annum in till judgement or earlier payment. Costs will also be applied should a claim become necessary.

    To ensure no further action will take place please make immediate payment via our 24 hour payment line on 01302 897022 using reference number xxxxx

    You are expected to acknowledge this letter of claim and pay the debt in full within 30 days of the date of this letter. Failure to do so will result in a claim being issued against you WITHOUT further notice.

    Any idea what I should do next?

    Thanks in advance.
    Last edited by Johnshell; 06-08-2018 at 7:28 PM. Reason: Now removed reference numbers.
Page 2
    • beamerguy
    • By beamerguy 6th Aug 18, 8:37 PM
    • 8,091 Posts
    • 10,609 Thanks
    beamerguy
    DCB LEGAL cannot act on behalf of DCBL because the debt
    does not and never has belonged to DCBL

    Only the PPC can instruct a legal/solicitor to take this further
    and DCBL cannot instruct anyone, they have acted as
    debt collectors who in the parking industry must be ignored

    DCBL CANNOT BUY THE SO CALLED DEBT FROM A PPC


    DCB Legal have not complied with the new debt protocol
    It is concerning, not for you, that a legal does not
    understand the rules. They may need to be reported
    to the SRA for such practice

    The courts are fully aware of the parking scam and
    in your case, a "fluttering" ticket will not wash with
    a judge as you can prove you have a legal permit

    Tell your wife not to worry, the chances of Northern
    Parking services going to court is limited and remember
    the instructions will have to come from them and NOT DCBL

    ADVICE .... DO NOT PAY unless you want to support
    a scam. You have a valid permit
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Umkomaas
    • By Umkomaas 6th Aug 18, 8:41 PM
    • 18,840 Posts
    • 29,627 Thanks
    Umkomaas
    DCB LEGAL cannot act on behalf of DCBL because the debt
    does not and never has belonged to DCBL

    Only the PPC can instruct a legal/solicitor to take this further
    and DCBL cannot instruct anyone, they have acted as
    debt collectors who in the parking industry must be ignored

    DCBL CANNOT BUY THE SO CALLED DEBT FROM A PPC
    Originally posted by beamerguy
    ^^ Nailed ^^
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Johnshell
    • By Johnshell 6th Aug 18, 8:47 PM
    • 13 Posts
    • 1 Thanks
    Johnshell
    Then it's you who would be going to court. Costs in small claims are strictly limited. They can't add on debt collectors fees. I suspect an actual claim would be for much less than they currently want.

    That's assuming they actually go through with their threat. Looking at their recent history it looks highly unlikely they will do anything other than scary letters.
    Originally posted by waamo
    I have read else where that because this is a letter of claim I should reply. But then others saying to still ignore.

    We just don't know what to do for the best.
    • waamo
    • By waamo 6th Aug 18, 8:49 PM
    • 3,869 Posts
    • 5,025 Thanks
    waamo
    Who says ignore? Not on here. Where there is a threat of a court claim you should respond.
    This space for hire.
    • Johnshell
    • By Johnshell 6th Aug 18, 8:51 PM
    • 13 Posts
    • 1 Thanks
    Johnshell
    Not on here. On various other sites whilst trying to research the best approach.
    • Umkomaas
    • By Umkomaas 6th Aug 18, 8:54 PM
    • 18,840 Posts
    • 29,627 Thanks
    Umkomaas
    Rattle their cage with a robust response as per the NEWBIES FAQ sticky, post #2.

    Then SAR-bomb all of them, because they all have your personal data which they are using and you want to know how securely they are handling it and who else they've passed it to. You have a real opportunity to inflict some mischief here, but this strategy isn't for snowflakes, but I assume as you're looking to fight this you have the resilience and self motivation to take this battle to them and shove it right up their respective jacksies.

    Here's some ideas on developing and delivering the SAR-bombs:

    https://forums.moneysavingexpert.com/showthread.php?t=5849784
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • beamerguy
    • By beamerguy 6th Aug 18, 8:56 PM
    • 8,091 Posts
    • 10,609 Thanks
    beamerguy
    I have read else where that because this is a letter of claim I should reply. But then others saying to still ignore.

    We just don't know what to do for the best.
    Originally posted by Johnshell
    Letter of claim can only come from a legal instructed by the PPC
    As explained above DCBL do not have the right to
    instruct DCB Legal as DCBL DO NOT OWN THE DEBT
    AND NEVER WILL.


    That letter from DCB Legal carries no weight especially
    as they do not comply with the new debt protocol and
    secondly, they are being instructed by a debt collector
    with NO POWER OR AUTHORITY to do so

    Last edited by beamerguy; 06-08-2018 at 9:00 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • beamerguy
    • By beamerguy 6th Aug 18, 8:59 PM
    • 8,091 Posts
    • 10,609 Thanks
    beamerguy
    Who says ignore? Not on here. Where there is a threat of a court claim you should respond.
    Originally posted by waamo
    The point about this is that DCB Legal are threatening legal
    action when they have no right to do so as the debt does
    not belong to DCBL who instructed them.

    There could be a huge data breach here
    Last edited by beamerguy; 06-08-2018 at 9:03 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Johnshell
    • By Johnshell 6th Aug 18, 9:10 PM
    • 13 Posts
    • 1 Thanks
    Johnshell
    So say for instance this did go to court.. Can all this be used in evidence.

    Or is what you are saying is that it won't go to court unless northern parking services instruct.

    All of this is so confusing. I think maybe it's time to really look into the legalities of the whole data protection thing, and who can and can't do what.

    When you reply with the bits saying DCBL can not instruct dcb legal, as it isn't their debt, re reading it does start to point things out to me, and make me think it's not right.

    It's scary that they are able to scare people like this, and makes me wonder how many people have actually been ripped off.
    • beamerguy
    • By beamerguy 6th Aug 18, 9:39 PM
    • 8,091 Posts
    • 10,609 Thanks
    beamerguy
    So say for instance this did go to court.. Can all this be used in evidence.

    Or is what you are saying is that it won't go to court unless northern parking services instruct.

    All of this is so confusing. I think maybe it's time to really look into the legalities of the whole data protection thing, and who can and can't do what.

    When you reply with the bits saying DCBL can not instruct dcb legal, as it isn't their debt, re reading it does start to point things out to me, and make me think it's not right.

    It's scary that they are able to scare people like this, and makes me wonder how many people have actually been ripped off.
    Originally posted by Johnshell
    The way this is shaping up, DCB Legal cannot take you
    to court because their instructions from DCBL are fake
    A judge would crucify them

    Because the names are similar and it might be the same
    company, they can only try to debt collect, but the fact
    still remains ... debt collectors have NO POWERS whatsover
    to take you to court.

    For a debt collector to take you to court, they must own
    the debt and DCBL cannot own it as in the parking industry
    it is forbidden to sell a debt to a debt collector

    Yes it's disgusting but you are being scammed

    The government should be sorting this out soon
    https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

    In the meantime, wait, see what happens next, the one
    sure fact is they must comply with the new debt protocol
    and if they don't, they can do very little

    NEW DEBT PROTOCOL STATES
    The claimant must prove to you why they are claiming
    Show you a breakdown of what they are claiming
    Give you 30 days to respond.

    They break the law if they fail in this

    You can see the DCB Legal letter is far from that

    FOR GOODNESS SAKE DO NOT PAY THIS
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Johnshell
    • By Johnshell 6th Aug 18, 9:42 PM
    • 13 Posts
    • 1 Thanks
    Johnshell
    Thank you.

    Has made me feel a little more at ease.

    Thanks for taking the time to respond.
    • beamerguy
    • By beamerguy 6th Aug 18, 10:09 PM
    • 8,091 Posts
    • 10,609 Thanks
    beamerguy
    thank you.

    Has made me feel a little more at ease.

    Thanks for taking the time to respond.
    Originally posted by johnshell

    don't pay ........ Wait


    Same company as DCBL

    "Our sister company DCBL (Direct Collection Bailiffs Limited)"

    https://dcblegal.co.uk/

    You can call this incest
    Last edited by beamerguy; 06-08-2018 at 10:12 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Castle
    • By Castle 6th Aug 18, 10:32 PM
    • 1,866 Posts
    • 2,529 Thanks
    Castle

    don't pay ........ Wait


    Same company as DCBL

    "Our sister company DCBL (Direct Collection Bailiffs Limited)"

    https://dcblegal.co.uk/

    You can call this incest
    Originally posted by beamerguy
    Technically they are Connected Companies, as both companies are controlled by the same individual. (Sister companies are controlled by a parent company, not an individual).
    • busby3000
    • By busby3000 7th Aug 18, 1:03 PM
    • 33 Posts
    • 10 Thanks
    busby3000
    Just wanted to say I have just received the EXACT same generic letter, except the amount outstanding is now over 600, and I expect to receive another similar as parking was done over 2 consecutive days and apparently incurred 2 parking tickets.

    Not wanting to jump in on the back of OPs thread, but rather to point out that the same letter is obviously being used for everyone they are chasing, and great to discover that DCBL cannot do this so thank you to all for the info.

    As it is a "Letter of Claim" I was thinking it should be answered, but only to point out they have no right to send this letter as the debt is not DCBL's to recover, and furthermore it does not comply with pre action protocol - short and sweet!

    Yes? No?
    • nosferatu1001
    • By nosferatu1001 7th Aug 18, 1:10 PM
    • 3,049 Posts
    • 3,736 Thanks
    nosferatu1001
    If it is from a debt collector I doubt it is a letter before claim
    DOes it state court WILL follow or they will recommend it?
    • beamerguy
    • By beamerguy 7th Aug 18, 1:13 PM
    • 8,091 Posts
    • 10,609 Thanks
    beamerguy
    Just wanted to say I have just received the EXACT same generic letter, except the amount outstanding is now over 600, and I expect to receive another similar as parking was done over 2 consecutive days and apparently incurred 2 parking tickets.

    Not wanting to jump in on the back of OPs thread, but rather to point out that the same letter is obviously being used for everyone they are chasing, and great to discover that DCBL cannot do this so thank you to all for the info.

    As it is a "Letter of Claim" I was thinking it should be answered, but only to point out they have no right to send this letter as the debt is not DCBL's to recover, and furthermore it does not comply with pre action protocol - short and sweet!

    Yes? No?
    Originally posted by busby3000
    YES

    It's all a scam and they will not win in court with such
    inflated charges ..... extortion

    As DCB Legal say they act for DCBL, then ask them for
    a copy of tickets that DCBL issued.
    They will not be able to do that as DCBL are not a parking
    company.

    DCB Legal needs to be reported to the SRA
    Last edited by beamerguy; 07-08-2018 at 1:20 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • busby3000
    • By busby3000 7th Aug 18, 1:41 PM
    • 33 Posts
    • 10 Thanks
    busby3000
    nosferatu - good point as it looks like it is a letter before claim, although says "Letter of claim"
    On the second page it says
    "Our client is prepared to consider mediation and other forms of dispute resolution prior to issuing Court proceedings.........We strongly suggest you deal with this matter urgently to avoid a claim being issued against you" so I guess it is implied?

    I also got the income/expenses sheet and 2 more sheets re: am I getting debt advice, what documents do I need, how will I pay etc. All meant to look as formal as possible really.

    beamerguy - I agree - 2 tickets for in effect the same thing, total should be 1200 + so far! Have just scoured the one ticket I have - says NPS all over, can't find DCBL anywhere on it!
    • beamerguy
    • By beamerguy 7th Aug 18, 1:55 PM
    • 8,091 Posts
    • 10,609 Thanks
    beamerguy

    beamerguy - I agree - 2 tickets for in effect the same thing, total should be 1200 + so far! Have just scoured the one ticket I have - says NPS all over, can't find DCBL anywhere on it!
    Originally posted by busby3000
    We know you will not find DCBL on the tickets so the debt
    does not belong to DCBL .... THEY CANNOT INSTRUCT
    A SOLICITOR .

    As DCBL ARE MEMBERS of the BPA, not in the capacity
    of a parking operator, you are also advised to contact
    Steve Clark of the BPA to ask what is going on

    aos@britishparking.co.uk
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • busby3000
    • By busby3000 7th Aug 18, 2:05 PM
    • 33 Posts
    • 10 Thanks
    busby3000
    Thanks beamer - that should be easy enough to do. This has been going on since Nov. 2015, although I hadn't heard anything for the past year, and everytime I come on there is new stuff to learn!
    • Johnshell
    • By Johnshell 7th Aug 18, 6:42 PM
    • 13 Posts
    • 1 Thanks
    Johnshell
    nosferatu - good point as it looks like it is a letter before claim, although says "Letter of claim"
    On the second page it says
    "Our client is prepared to consider mediation and other forms of dispute resolution prior to issuing Court proceedings.........We strongly suggest you deal with this matter urgently to avoid a claim being issued against you" so I guess it is implied?

    I also got the income/expenses sheet and 2 more sheets re: am I getting debt advice, what documents do I need, how will I pay etc. All meant to look as formal as possible really.

    beamerguy - I agree - 2 tickets for in effect the same thing, total should be 1200 + so far! Have just scoured the one ticket I have - says NPS all over, can't find DCBL anywhere on it!
    Originally posted by busby3000
    Exact same situation as me, minus how i got the ticket. All them forms came the same.
    It does make things seem better the fact the exact same letter and exact same wording is being used.

    Also the same for me is when you say it's gone on since Nov 15 and not heard anything for over a year, this is roughly the same time period as me.

    It does seem as though they are just trying to scare people from a similar time period, it's as if we will go back round these people and try again.

    Mine also says letter of claim and not letter BEFORE claim. Which is obviously similarly worded to make it sound as serious and genuine.

    I would like to thank everyone for their help so far.
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